Find work in Canada.

511,654 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 18 mins ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
Support communication to ensure implementation of Syngo and IBD products are seamless for the customer
Added 18 mins ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
Support communication to ensure implementation of Syngo and IBD products are seamless for the customer
Added 18 mins ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
As a Physician Billing Specialist for Peri-Operative Services, you will be responsible for training and development initiatives, reporting and reimbursement processes associated with…
Added 18 mins ago
SM
Clerical Assistant Clinics Hemodialysis Unit
St. Michael's Hospital
Toronto, ON
- Temporary
…of administrative, secretarial, word processing and business support services for a patient care unit. As a highly organized, self-motivated, results-oriented individual, you will be…
Added 18 mins ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
Support communication to ensure implementation of Syngo and IBD products are seamless for the customer
Added 18 mins ago
SM
Registered Nurse - STEPS for Youth, Community Mental Health
St. Michael's Hospital
Toronto, ON
- Full-time
…strengths-based comprehensive plans of care; provide crisis support; and engage in community-based treatment and psychosocial interventions (including educational, vocational,…
Added 18 mins ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
Support communication to ensure implementation of Syngo and IBD products are seamless for the customer
Added 18 mins ago
Bilingual Human Resources Specialist – English & French -Hybrid Role
United Services Group
Brampton, ON · Mississauga, ON · Toronto, ON · Vaughan, ON
We are seeking a highly organized and detail-oriented Bilingual Human Resources Specialist to join our HR team. This is a hands-on role supporting employees and managers in both English and…
Added 18 mins ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
White Rock, BC
- Full-time
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 18 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 47 mins ago
NL
Inside Sales Specialist
Northern Lights Fiber
Calgary, AB
- Full-time
Role Description The Inside Sales Specialist is a full-time, hybrid role based in Calgary, AB, with flexibility for some work from home. In this role, you will handle inbound and outbound…
Added 47 mins ago
BT
Senior Accountant
Baker Tilly Canada
The Pas, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 47 mins ago
AC
Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
- Contract
We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 47 mins ago
U
TSG Specialist
UPS
Surrey, BC
- Full-time
The Technology Support Analyst provides users with support services for corporate standard technology products. The employee conducts hardware and software planning and provides technical…
Added 47 mins ago
U
TSG Specialist
UPS
Surrey, BC
- Full-time
The Technology Support Analyst provides users with support services for corporate standard technology products. The employee conducts hardware and software planning and provides technical…
Added 47 mins ago
A
Spare Parts Specialist
ABB
Mississauga, ON
- Full-time
The Spare Parts Specialist supports service sales on spare parts enquiries and coordinates the entire customer supply process, implementation, and execution, to achieve high-level service…
Added 47 mins ago
MN
Regional Manager
Mosaic North America
AB · Edmonton, AB
- Full-time
Serve as the primary point of contact and trusted leader for District Managers within the assigned region, providing direction, support, and accountability to ensure successful execution.
Added 48 mins ago
Graduate Admissions Specialist
University of Guelph
Guelph, ON
Reporting to the Manager, Graduate Admissions, the Graduate Admissions Specialist is one of three Specialists in the Office of Graduate and Postdoctoral Studies (OGPS), responsible for the…
Added 48 mins ago
D
Senior Advisor, Business development and sales support
Desjardins
Laval, QC · Montreal, QC · Saint-Jérôme, QC
- Full-time
As a senior sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple…
Added 48 mins ago
Marine Lead
Aecon
Fredericton, NB
Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.
Added 48 mins ago
Site Services Lead
Aecon
Fredericton, NB
Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.
Added 1 hour ago
L
Legal Engineer - In-House
Legora
Toronto, ON
- Full-time
…neatly into a traditional box. It's part legal ops, part product specialist, part solutions architect, and part client whisperer. If you enjoy roles that stay static, this probably isn't…
Added 1 hour ago
FH
Simulation Operations Specialist - Operations Centre
Fraser Health
Surrey, BC
- Full-time
We are hiring a Full Time Simulation Operations Specialist - Operations Centre to join our team in Surrey, B.C.
Added 1 hour ago
K
Senior Team Member, Global Financial Reporting & Analysis (24-Month Secondment)
KPMG
ON · Toronto, Ontario
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 1 hour ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.

March Networks

Customer Operations Specialist

Remote, Canada

Remote

Hiring salary range for this position is between $60,000 - $65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Hiring salary range for this position is between $60,000 - $65,000.
Job type: Full-time
Workplace: Remote
Experience: · At least 5 years’ experience as a customer service representative in a technology environment
Posting language: English
Posted: Oct 27, 2026

Original job description

March Networks is an established global leader in the video surveillance industry and works with the world’s largest retailers and banking institutions. Our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other.

Purpose:

Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all customer related issues within the Customer Operations Department. The Customer Operations Specialist interfaces internally with all levels and departments in the organization to ensure that customers’ orders are entered and fulfilled in a timely manner and customers’ needs are handled in a seamless and professional manner.

Duties:

· Resolves complex and escalated customer issues with a high level of judgment and discretion, serving as a point of escalation for the team, focusing on customer satisfaction, and resulting in a high level of confidence in the company and its products.

· Serves as a subject-matter resource for customer phone and email support, guiding customers on topics regarding our products such as part number verification, pricing, availability, and lifecycle (New product introduction, End of life).

· Liaises with the Sales, Finance, Product Management, Legal and Operations departments to ensure smooth order flow, delivery of product and successful resolution of customer needs (on time delivery and product shortage mitigation).

· Generates all transactions related to order management in SAP while adhering to company processes for hardware, software and subscription services product lines, ensuring process adherence and identifying/correcting errors before they impact customers.

· Provides shipment confirmations and tracking information to customers as required, supporting the customers on complex or high-priority shipments requiring judgment calls (e.g., expedited freight, split shipments, customs issues).

· Provides pro-forma invoices, freight quotes and certifications for international shipments as required, including non-standard or high-complexity cases.

· Functions with a high degree of independence, exercising sound judgment and decision-making authority on daily operations, escalations, and special projects with minimal oversight from the Department Manager

Education:

· College diploma or equivalent combination of education and experience

· At least 5 years’ experience as a customer service representative in a technology environment

Qualifications and Experience:

· Demonstrated experience working with international customers in various time zones

· SAP experience in Order Management (SD) is required

· Salesforce (Sales Cloud) experience would be an asset

· Sound problem solver and decision maker

· Professional demeanour and excellent customer service focus

· Strong knowledge of MS Office (Word, Excel, PowerPoint)

· Excellent interpersonal, organizational, influencing, and communications skills for both customer and inter-company interactions

· Ability to manage customer expectations

· Ability to work

o Independently and as part of a team

o Well under pressure and meet deadlines

o In a fast-paced, dynamic environment, ability to prioritize and multitask

· Attention to detail, investigative, committed to quality

· Resilient, ability to maintain composure in stressful situations

· Proactive mindset, with a high desire to resolve issues

Why Work at March Networks?

Global Exposure
Medical/Dental benefits offered immediately from Day 1
Health club reimbursement
Professional development support
Company holiday closure

March Networks is an equal opportunity employer and supports a diverse workforce.

Accommodations are available upon request for candidates taking part in all aspects of the selection process. Applicants can make their accommodation needs known to us in their application.

Please note March Networks uses AI as part of the recruitment process.

Hiring salary range for this position is between $60,000 - $65,000. This is an existing vacancy with one opening.

Apply About employer

More about this job

Responsibilities

The Customer Operations Specialist manages customer orders, resolves complex escalations, and ensures timely product delivery. They act as a subject-matter resource for product information and coordinate across internal departments to maintain seamless customer service.

Requirements

Candidates must have at least 5 years of experience in a technology-focused customer service role and a college diploma. Proficiency in SAP Order Management and strong interpersonal skills are required to handle international customer interactions.

Skills

Order management
SAP
Customer service
Problem solving
Decision making
Communication skills
Interpersonal skills
Organizational skills
Multitasking
Attention to detail
Salesforce
MS Office
Time management
Conflict resolution
International logistics

Benefits

Medical benefits
Dental benefits
Health club reimbursement
Professional development support
Company holiday closure

Visa sponsorship

Not detected in the job text

Keywords

Customer Operations
Video Surveillance
SAP
Order Management
Salesforce
Logistics
International Shipping
Pro-forma Invoices
Freight Quotes
Hardware
Software
Subscription Services
Customer Support
Escalation Management
Product Lifecycle
MS Office
Order Fulfillment
Technology Industry
B2B
Operations

Report this job