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Added 10 mins ago
Customer Service Representative (Motivator) - Toronto Richmond and Bathurst
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Added 24 mins ago
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Residence Services Representative
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(CAN) General Merchandise Associate
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Added 2 hours ago
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Added 2 hours ago
Student Service and Financial Aid Administrator
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Added 2 hours ago
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Added 2 hours ago
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products in the check-stands and Customer Service desk

Marcon

Concierge & Property Administration Coordinator

Vancouver, BC, Canada

Pay: $21 to $26 CAD / hour
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 2+ years of experience in residential concierge, hotel front desk, guest services, or a similar role
Posting language: English
Posted: Sep 24, 2026

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Original job description

About Us

Many people will spend their lives in a Marcon home, so we have to build it right, every time. Founded in 1985, Marcon is an established real estate company specializing in acquiring, developing, building and managing properties across Metro Vancouver. A focus on quality and craft is what the business was built on, giving us a trusted name in the construction community. These principles have remained a focus as we’ve expanded into the real estate development and operations space, managing our own projects from conception through to execution, completion, and ongoing management.

We are committed to providing elevated experiences at every touch point between our people, our buildings, and our communities. None of this is possible without a hardworking team working together to make it all happen. That’s why we’re looking for people who are eager to join an intelligent and motivated team to create something bigger than themselves and build communities that will impact a neighbourhood in meaningful ways.

Job Description

The Concierge is the first point of contact for residents, guests, and service providers at Marcon’s W42 residential community. Working closely with Property Management, Maintenance, and Leasing, you will help create a warm, organized, and professional resident experience.

You will support day-to-day concierge services including resident and guest welcome, package handling, access control, amenity bookings, move-ins, maintenance requests, and resident communications. You will also help maintain a secure, tidy, and welcoming lobby while supporting building safety and emergency protocols.

This role is well suited to someone with experience in residential concierge, hotel front desk, guest services, or another high-touch customer experience environment.

The Opportunity

This is an opportunity to play a visible role in the resident experience at one of Marcon’s residential communities. You will be a trusted point of contact for residents and guests, helping information, services, and building operations flow smoothly each day.

You will work as part of a collaborative site team, responding to resident needs, identifying service issues proactively, and supporting move-ins and community engagement. The role combines hospitality, communication, organization, and operational awareness in a fast-paced residential environment.

What You Bring

2+ years of experience in residential concierge, hotel front desk, guest services, or a similar role
Strong interpersonal and service-oriented skills, with a professional and composed approach
Ability to multitask, prioritize, and work with minimal supervision
Familiarity with digital building systems or property management software
Comfortable using Microsoft Office and mobile apps for communication and reporting
Discretion and professionalism with a strong focus on resident experience
Purpose-built rental experience is an asset
Yardi systems experience, including Concierge IQ or Maintenance IQ, is an asset
Working knowledge of the BC Residential Tenancy Act is an asset
Emergency response training, such as First Aid, is an asset

What We Offer

Marcon is committed to building an inclusive, inspired, and high-performance team culture where our Core Values of Safety, Integrity, Teamwork, Passion, and Excellence guide how we show up every day. For this hourly role, we offer a competitive wage of $21–$26 per hour based on experience and qualifications, along with extended health and dental benefits, RRSP matching, paid vacation and statutory holidays, and employee recognition programs. As a growing, vertically integrated real estate company, we provide a stable work environment, opportunities for long-term career growth, and a collaborative team culture where your contribution truly matters.

If you are a dependable, service-oriented professional looking to grow with a company that values craftsmanship and community, we would love to hear from you.

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More about this job

Responsibilities

Welcome residents, guests, and service providers; manage packages, access control, amenity bookings, move-ins, maintenance requests, and resident communications. Maintain a secure, tidy, and welcoming lobby while supporting building safety, emergency protocols, and smooth daily operations with the site team.

Requirements

Requires at least two years of experience in residential concierge, hotel front desk, guest services, or a similar customer-facing role, along with strong interpersonal skills, organization, discretion, and the ability to work independently. Familiarity with building systems or property management software and Microsoft Office is expected; Yardi, purpose-built rental experience, knowledge of the BC Residential Tenancy Act, and emergency response training are assets.

Skills

Resident Services
Guest Services
Customer Service
Interpersonal Communication
Multitasking
Prioritization
Independent Work
Digital Building Systems
Property Management Software
Microsoft Office
Package Handling
Access Control
Amenity Bookings
Resident Communications
Emergency Response
Move-In Coordination

Benefits

Extended Health Benefits
Dental Benefits
RRSP Matching
Paid Vacation
Statutory Holidays
Employee Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Residential Concierge
Property Management
Guest Services
Resident Experience
Customer Service
Package Handling
Access Control
Amenity Bookings
Move-In Coordination
Maintenance Requests
Resident Communications
Building Safety
Emergency Protocols
Digital Building Systems
Property Management Software
Microsoft Office
Yardi
Concierge IQ
Maintenance IQ
BC Residential Tenancy Act
First Aid
Purpose-Built Rental
Lobby Management
Community Engagement

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