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BW
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Marcus & Millichap

Associate Operations Manager

AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 14, 2026

Original job description

The Associate Operations Manager (AOM) plays a key role in supporting the operational and administrative functions of the office. This position contributes to the overall success of the team by ensuring smooth day-to-day operations, maintaining compliance, and fostering a collaborative and efficient work environment. This position works closely with local staff and cross-functional teams to support a wide range of responsibilities, including transactional processes, People coordination, facilities oversight, and event planning.

The hourly range for this role is $32.00 – $35.40 CAD. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. Marcus & Millichap is a multi-jurisdictional employer and posted compensation ranges are provided in good faith for compliance with all relevant pay-transparency regulations.

Responsibilities:

Office & Compliance Management

Support daily operations across brokerage/transactional, People, administrative, and event planning functions.

Ensure staff compliance with brokerage policies and procedures; communicate updates as needed.

Assist in prioritizing and monitoring workflow, resolving issues, and escalating when necessary.

Support business continuity by cross-training in core management duties to step in as needed.

Administrative Support

Prepare reports, coordinate local sales contests, and assist with special projects.

Communicate and implement intra- and inter-office updates and action items.

Coordinate office logistics, including moves, supplies, and facilities management.

Liaise with building management and vendors as needed.

People & Staff Coordination

Support onboarding of new employees and agents, including workspace setup and orientation.

Communicate People-related concerns and share positive staff feedback with leadership to support a healthy and engaged workplace.

Foster a collaborative and professional office culture.

Event Planning

Assist with planning and executing internal and external events, including seasonal celebrations, recognition events, and charitable initiatives.

May perform other duties as assigned.

Qualifications:

Three (3) years of administrative or operations experience.

Strong interpersonal and communication skills; collaborative and approachable.

Demonstrates outstanding organizational skills and meticulous attention to detail, including proofreading and editing.

Intermediate to advanced proficiency in Office 365 (Word, Excel, PowerPoint, Outlook).

Quick learner with enthusiasm for new technologies and systems.

Reliable, punctual, and takes ownership of responsibilities.

Benefits may include extended health and dental coverage, paid vacation, Statutory holidays, subject to eligibility and plan terms.

Marcus & Millichap is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.

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More about this job

Responsibilities

The Associate Operations Manager supports daily office operations, including brokerage compliance, administrative tasks, and facilities management. They also coordinate staff onboarding, event planning, and cross-functional team collaboration to ensure an efficient work environment.

Requirements

Candidates must have at least three years of administrative or operations experience and strong interpersonal skills. Proficiency in Office 365 and meticulous attention to detail are required for this role.

Skills

Office management
Compliance
Administrative support
Event planning
People coordination
Workflow prioritization
Facilities management
Onboarding
Communication
Organizational skills
Attention to detail
Proofreading
Editing
Microsoft Office 365
Word
Excel

Benefits

Extended health coverage
Dental coverage
Paid vacation
Statutory holidays

Visa sponsorship

Not detected in the job text

Keywords

Operations management
Administrative support
Compliance
Brokerage
People coordination
Facilities management
Event planning
Office 365
Word
Excel
PowerPoint
Outlook
Onboarding
Business continuity
Vendor management
Logistics
Reporting
Project management
Professional culture
Transactional processes

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