System Analyst

COMPANY: Maritime Ontario Freightworks

JOB TITLE: Systems Analyst

LOCATION: Brampton, ON

TYPE: Full-time

DESCRIPTION:

Completing successful projects takes more than good intentions: it takes a great deal of skill, tenacity, and a strategic mind that seizes opportunities that others miss.

If you’re looking for a place where your individual contributions will make a big difference, look no further.

Since 1962, Maritime Ontario has been providing exceptional transportation service all across Canada. Currently operating from Vancouver to Newfoundland, we have over 5000 customers who have come to trust Maritime Ontario; by providing innovative solutions that virtually eliminate loss and damage, we’ve become a leader in Canadian transport.

In order to continue in that mission, we’re looking to add a new member to our team: a strategic and analytic thinker who knows how to transform problems into solutions that keep clients coming back.

That’s where you come in;

Accurate data monitoring, reporting, and analysis are key elements in the success of our transportation services. We’re capable of tracking everything from temperature to fuel levels wirelessly, and it is critical that stakeholders get the exact tech management they’re looking for.

As our new Systems Analyst, you’ll guide and craft internal business solutions, ensuring our projects cross the finish line. You’ll work both internally with the IT team and externally with our stakeholders to ensure that our technology is being implemented correctly and effectively.

While working on these projects (both operational and back office), you’ll improve project and implementation strategies, develop necessary documentation (SOP’s, proof of concepts, etc.), identify best practices, and design/execute training plans.

Using a detailed knowledge of our tech, you’ll be a key member of the IT team tailoring customized systems for shipping projects, large and small. Keeping a close eye on client specifications and consulting them along the way, you’ll ensure the process from design to implementation runs as smoothly as possible.

When you’re not working directly on delivery, you’ll be thinking up ways to improve our systems in terms of both tech and personnel.

Here’s some of the things you’ll be working on day-to-day:

Assist with integration offerings through EDI and APIs

Work with management onboarding customers / vendors

Perform root cause analysis on EDI/API bugs and present findings with resolution

Implement / manage changes to mobile integrations (D2Link / Samsara)

Work with management on migrating M-O lines of business from legacy applications to Truckmate

Assist with automation projects involving AI and other technologies

Assist with the development and maintenance of BI reporting

Configure software scope based on stakeholder specifications, and work with programming team to ensure minimal rework/redesign

Develop and model software proof of concepts

Track and report project activities and progress

Mentor and train other members of IT team

Assist with building SOPs to improve project and implementation strategies

Work with management to design and execute training plans

Support projects/users through go live

Support day-to-day business operations

Monitor/generate potential business opportunities

Key Competencies:

Ability to meet deadlines while working at a fast pace

Ability to succeed in both individual and team settings

Strong analytic and problem-solving skills

Exceptional communication and ability to convey complex systems, workflows, and processes to technical and non-technical audiences

Working with Maritime Ontario:

This is a full-time, permanent position. Hours will be flexible, though typical team activity will be focused between 8am and 5pm. In addition to a competitive starting salary and bonus, you’ll have a benefits plan and a set amount of vacation. Salary Range set to be between $80,000 and $125,000.

One thing that sets Maritime Ontario apart is our investment in employee learning and advancement. You’ll have opportunities to learn not only about transportation and the logistics industry, but many different facets of IT. If you put in the work, you’ll have plenty of opportunities to advance as well. We’re serious about taking our staff as far as they’re able to go.

Qualifications:

2-5 years experience in an Enterprise software environment

Experience in software/systems implementation, preferably in finance, transportation, or related industry

Ability to travel within Canada

Assets:

Experience with Trimble TruckMate

Experience with Crystal reports

Ability to work with SQL (MSSQL, IBM DB2)

Experience with any of Microdea Synergize, Zendesk, Wrike Project Management, Crystal Reports and Power BI/Metabase

Experience with Linux would be an asset

Experience with various AI tools

Experience with mapping/visualization software