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Added 8 mins ago
Associate Technical Services Engineer II
MongoDB
Toronto, ON
MongoDB Technical Services Engineers combine technical expertise, structured problem solving, and exceptional customer service to help customers build and operate reliable MongoDB…
Added 8 mins ago
OR
Wireless Sales Associate - 3088 St. Catharines East
OSL Retail Services Inc
St. Catharines, ON
- Other
Competitive base hourly wage $18.00-$18.50/Hour, with commissions on every wireless sale (final pay will be determined by a variety of factors including location and previous experience)
Added 8 mins ago
EH
Management Trainee
Enterprise Holdings
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- Full-time
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Added 8 mins ago
LD
Photo Lab Specialist
London Drugs Limited
Campbell River, BC
- $18.25 to $21.58 CAD / hour
- Other
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Added 8 mins ago
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Senior Product Manager (KYC - Fraud & Risk)
Trulioo
Remote, Canada
- Full-time
- Remote
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Added 8 mins ago
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Portfolio Advisor, Portfolio Construction & Practice Management
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Added 8 mins ago
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Client Advisor
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- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 8 mins ago
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- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 8 mins ago
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Payroll Administrator
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- Full-time
…issue resolution. This hybrid role reports into our Payroll Manager, CA and is based out of our Toronto, CA Support…
Added 8 mins ago
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Health Club & Recreation Manager
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- Full-time
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Added 8 mins ago
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Field Team Manager, East - AbbVie Care
AbbVie
Montreal, QC
- Full-time
The role of the Field Team Manager (FTM) with AbbVie Care is to directly manage the strategy, operations and tactical implementation of the AbbVie Care program for their region of Canada.
Added 21 mins ago
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Business Advisor
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- Full-time
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Added 21 mins ago
BS
General Manager Designate
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- $75,000 to $85,000 CAD / year
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…work atmosphere; the opportunity to create a memorable dining experience for our guests every day; a competitive wage and benefits package; and opportunities to grow personally and…
Added 21 mins ago
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Enterprise Account Manager, Platforms
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Toronto, ON
- Full-time
We are looking for a proactive and adaptable Account Manager to join our team in Toronto. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help…
Added 21 mins ago
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- Full-time
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Added 21 mins ago
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7802 - Seasonal Sales Help
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- $18.25 USD / hour
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Added 21 mins ago
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Merchandising Execution Team Associate: Full Time - COUNTRY HILLS
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- Full-time
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Added 21 mins ago
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7789 - Seasonal Sales Help
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Richmond, BC
- $18.25 USD / hour
- Temporary
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Added 21 mins ago
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7794 - Seasonal Sales Help
Lids
Vancouver, BC
- $18.25 USD / hour
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Added 21 mins ago
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Added 21 mins ago
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Passion for customer care demonstrated in previous professional experiences and a strong discipline for working in a customer-centric service organization. Experience in business…
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Pro Sales Associate: Full Time - CHINOOK
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Added 21 mins ago
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Added 21 mins ago
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Project Financial Controller EPMO
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Toronto, ON
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Reporting to the Manager, Corporate Project Finance, the Project Financial Controller is responsible for portfolio financial reporting, budgeting, forecasting, analysis, and financial…
Added 21 mins ago
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7736 - Seasonal Sales Help
Lids
Burnaby, BC
- $18.25 USD / hour
- Temporary
…stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject…

Mark's

Assistant Manager

Hawkesbury, ON, Canada

Our typical hiring range is between $35,000 and $43,500. · Full-time

Apply About employer

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Job details

Pay: Our typical hiring range is between $35,000 and $43,500.
Job type: Full-time
Apply by: Nov 8, 2026
Experience: 3-5 years retail experience required.
Posting language: English
Posted: Oct 9, 2026

Original job description

What You’ll Do

Customer Service

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Support the customer experience through timely processing and movement of inventory to the salesfloor.

Operations

Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
Assists in preparation and execution of annual inventories.
Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
Assumes responsibility for all operations of the store in the absence of the Store Manager.

Training

Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.
Creates and communicates execution of Daily Game Plan for operations activities.
Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.
Follows up with the team to complete required training within timeframes.

Leadership

Acts as a brand ambassador by promoting brands and culture.
Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
Maintain Mark’s performance management expectations including progressive discipline where necessary.
Follows the disciplinary process consistently and impartially.
Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).

What You Bring

Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
Proven ability to build and manage a daily, weekly plan for the department and store.
Exceptional communication skills and organizational skills
Superior training and mentoring skills
3-5 years retail experience required.
High energy, enthusiasm, and a drive to succeed.
Basic computer skills required.

We’re always looking for great talent! In addition to competitive pay, we offer:

Comprehensive benefits and retirement programs
Performance incentives
Other perks to support your well-being
Career growth opportunities and product discounts

Our typical hiring range is between $35,000 and $43,500. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Lead and coach store teams to deliver strong customer service, manage B2B commercial orders, support in-store and e-commerce sales, and maintain inventory flow. Oversee daily store operations, compliance, scheduling, training, performance management, and assume responsibility for the store when the Store Manager is absent.

Requirements

Requires 3–5 years of retail experience, basic computer skills, and demonstrated ability to coach, mentor, and develop teams while planning daily and weekly work. Candidates should also bring strong communication, organizational, training, and mentoring skills, along with high energy and a drive to succeed.

Skills

Customer Service
Team Leadership
Coaching And Mentoring
Retail Operations
B2B Sales
Order Management
E-Commerce Fulfillment
Inventory Management
Scheduling
Cash Management
Loss Prevention
Occupational Health And Safety Compliance
Training
Performance Management
Communication
Organization

Benefits

Comprehensive Benefits
Retirement Programs
Performance Incentives
Well-Being Perks
Career Growth Opportunities
Product Discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Team Leadership
Coaching
Mentoring
B2B Commercial Business
Order Entry
Order Management
Omni-Channel Experience
E-Commerce
Order Fulfillment
Inventory Management
Shipping And Receiving
Cash Management
Store Operations
Operating Procedures
Compliance
Annual Inventory
Loss Prevention
Occupational Health And Safety
Daily Game Plan
Shift Starter Meetings
Training
Performance Management
Progressive Discipline
Basic Computer Skills

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