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Added 1 min ago
RL
Seasonal Brand Ambassador
Ralph Lauren
Halton Hills, ON
- Part-time
Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is…
Added 31 mins ago
MH
Senior Mortgage Specialist
Multi-Prets Hypotheques (Mortgage)
Montreal, QC
- Full-time
Company Description Multi-Prets Hypotheques (Mortgage) has been a leader in the mortgage brokerage industry for more than 25 years, supporting clients across Canada in obtaining residential…
Added 31 mins ago
FN
EDGE Program, Technical Sales & Consulting: Account Manager (Canada)
FAMU National Alumni Association
Brampton, ON
- Full-time
Previous co-op or intern experience in manufacturing or customer-facing role
Added 32 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 32 mins ago
PC
Sales Associate - Part-Time
PVH Corp.
Cookstown, ON
- Part-time
Customer Experience Leader: Energize every customer interaction with a genuine welcome. Spark conversation that inspires sales and builds brand connection.
Added 1 hour ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 1 hour ago
Team Lead-Retail
Roots
Montreal, QC
…Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive…
Added 1 hour ago
Warehouse Technician
PSC Group
Toronto, ON
Must follow safety rules, work well in a team, and understand customer needs.
Added 1 hour ago
EM
Sales Coordinator
Evertz Microsystems Limited
Burlington, ON
- Full-time
…administrative tasks, including the preparation of reports, customer documentation, and other sales…
Added 1 hour ago
T
Senior IT Developer
TD
London, ON · Toronto, ON · Mississauga, ON
- Full-time
Bring an integrated solution capability with comprehensive digital experience to help drive the right customer experience while protecting our customers' interests
Added 1 hour ago
T
Modelling / Forecasting Senior Analyst (Quants)
TD
Toronto, ON · Markham, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 1 hour ago
T
PIA Client Service Associate
TD
Montreal, QC
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 1 hour ago
T
TDIP - Associate Director, Relationship Management
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 1 hour ago
MM
BCS Client Management Canada Business Engagement Partner
Marsh McLennan
Toronto, ON
- Full-time
…efficiency, reduce risk, and improve the client and colleague…
Added 1 hour ago
C
Senior Financial Planner - CIRO-MFD/AMF
CIBC
Montreal, QC
- Full-time
…include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centers within a reasonable travelling…
Added 1 hour ago
C
Associate Controls Specialist
Carrier
Coquitlam, BC
- $43,500 to $93,500 CAD / year
- Full-time
Technical Knowledge: Basic understanding of BAS integration and TCP/IP networking (including wireless). Experience in building automation software, such as WebCTRL, and installing building…
Added 1 hour ago
CI
sales associate
Carters Inc.
Winnipeg, MB
- Part-time
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
Added 1 hour ago
B
Market Leader Financial Planning
BMO
Toronto, ON
- Full-time
Looks for ways to contribute to the ongoing improvement of the overall business results and customer experience delivered.
Added 1 hour ago
H
Senior Power Applications Engineer
Hitachi
London, ON · (HE)Office_ON, Stoney Creek
- Full-time
Analyze customer engineering, business, and software requirements.
Added 1 hour ago
AI
Electrical Foreman (B Chargehand)
Ainsworth Inc
Surrey, BC
- Full-time
…downtown core of Vancouver BC. This role is ideal for a hands-on leader who can supervise small-to-medium crews, coordinate closely with Project Managers, and maintain safe, efficient,…
Added 1 hour ago
AI
Manager, Performance Analytics & Insights
Ainsworth Inc
Mississauga, ON
- Full-time
As a hands-on leader, you will oversee a team of analysts while partnering across Operations, Finance, Digital Solutions, and other business functions to enhance reporting effectiveness,…
Added 1 hour ago
AI
Billing Team Lead
Ainsworth Inc
Surrey, BC
- Full-time
The Billing Team Leader oversees the day-to-day activities of the billing team to ensure timely, accurate, and compliant invoicing. This role is responsible for leading billing operations,…
Added 1 hour ago
AI
Human Resources Manager - Ontario
Ainsworth Inc
Mississauga, ON
- Full-time
Certified Human Resources Professional (CHRP), Certified Human Resources Leader (CHRL), or equivalent designation preferred.
Added 2 hours ago
TT
Mortgag Broker
TMG The Mortgage Group
Calgary, AB
- Contract
…of over 1,250 mortgage professionals, TMG is recognized as a leader in residential and commercial mortgage solutions across the country. The brokerage offers access to unique mortgage…
Added 2 hours ago
CB
Food Safety & Quality Assurance Manager
Cerelia Bakery Canada LP
Mississauga, ON
- $90,000 to $95,000 CAD / year
- Full-time
…ensuring that all products are manufactured in accordance with customer specifications, regulatory requirements, and company…

Mark's

Assistant Manager, 9th Ave

Fernie, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: 3-5 years retail experience required.
Posting language: English
Posted: Oct 2, 2026

Original job description

What You’ll Do

Customer Service

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Support the customer experience through timely processing and movement of inventory to the salesfloor.

Operations

Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
Assists in preparation and execution of annual inventories.
Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
Assumes responsibility for all operations of the store in the absence of the Store Manager.

Training

Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.
Creates and communicates execution of Daily Game Plan for operations activities.
Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.
Follows up with the team to complete required training within timeframes.

Leadership

Acts as a brand ambassador by promoting brands and culture.
Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
Maintain Mark’s performance management expectations including progressive discipline where necessary.
Follows the disciplinary process consistently and impartially.
Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).

What you’ll bring

Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
Proven ability to build and manage a daily, weekly plan for the department and store.
Exceptional communication skills and organizational skills
Superior training and mentoring skills
3-5 years retail experience required.
High energy, enthusiasm, and a drive to succeed.
Basic computer skills required.

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

Comprehensive benefits and retirement programs
Performance incentives
Other perks to support your well-being
Career growth opportunities and product discounts

Our typical hiring range is between 34,800 and 43,500. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Lead the store team in delivering customer service, managing commercial and e-commerce orders, and maintaining inventory flow. Oversee daily operations, compliance, training, scheduling, and team performance, and assume responsibility for store operations when the Store Manager is absent.

Requirements

Requires 3–5 years of retail experience, basic computer skills, and strong communication and organizational abilities. Candidates should be able to coach and develop teams, manage daily and weekly plans, and bring energy and enthusiasm to the role.

Skills

Customer Service
Team Leadership
Coaching And Mentoring
Retail Operations
Scheduling
Inventory Management
E-Commerce Fulfillment
Order Management
Training
Performance Management
Communication
Organization
Cash Management
Loss Prevention
Occupational Health And Safety
Basic Computer Skills

Benefits

Comprehensive Benefits
Retirement Programs
Performance Incentives
Well-Being Perks
Career Growth Opportunities
Product Discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Store Operations
Team Leadership
Coaching
Mentoring
Commercial Business
Order Entry
Order Management
E-Commerce
Omni-Channel
Inventory Management
Shipping And Receiving
Scheduling
Cash Management
Annual Inventory
Loss Prevention
Audit Compliance
Occupational Health And Safety
Training
Daily Game Plan
Shift Starter Meetings
Performance Management
Progressive Discipline
Basic Computer Skills
Industrial Apparel
Footwear

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