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Added 9 mins ago
VW
Window Sales Project Manager
VETTA Windows
Toronto, ON · Greater Toronto Area, Canada
- Full-time
VETTA Windows is looking for a motivated, entrepreneurial individual to join our growing team to service our clients in Ontario and Western Quebec.
Added 9 mins ago
AH
Lead Packer (Forklift Required)
Archmill House
Ancaster, ON
- Full-time
The Lead Packer is responsible for ensuring that all materials are properly packed, labeled, and prepared for shipment in a way that maximizes safety, quality, and customer satisfaction.…
Added 10 mins ago
B
Business Consultant
BMO
Toronto, ON · FCP
- Full-time
Lead discovery with bankers, operations teams, product owners, risk partners, and technology teams to understand business objectives, pain points, workflows, decisions, data needs, and user…
Added 24 mins ago
RM
Supervisor, Program Funding and Administration (EYCCS)
Regional Municipality of Peel
Brampton, ON
- Other
…implement accountability mechanisms and support compliance with service agreements. Through this work, you will lead and supervise all aspects of funding program analysis and distribution…
Added 39 mins ago
M
Strategic Enterprise Executive
Meltwater
Toronto, ON
- Full-time
…individuals like yourself to join our global enterprise team and lead the charge in seizing new business opportunities. As an Enterprise Account Executive in the ever-evolving world of…
Added 39 mins ago
F
Sales & Customer Success Associate (Founding Team)
FrontSail
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Then you'll work out whether FrontSail can help. You'll demo it, sell it, help the customer get started, and stay close enough to see what works and what doesn't. Then you bring what you…
Added 39 mins ago
Deli Manager- Vodden Foodland
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brampton, ON
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols,…
Added 39 mins ago
Corporate Store Key Holder
Bulk Barn
Belleville, ON
Lead and assist workers in performing their day-to-day tasks
Added 54 mins ago
CO
Lifeguard/Instructor I
City of Fernie
BC · British Columbia, Canada
- Part-time
Respond to customer inquiries and deal with patrons’ complaints or concerns tactfully and courteously.
Added 1 hour ago
SH
Indigenous Support Worker
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Customer service or social services experience is an asset.
Added 1 hour ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
MB · Lundar, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 1 hour ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
The primary focus for the CSM (Customer Service Management) Buyer position is to ensure on-time delivery of parts to the required date of the Operation teams.
Added 1 hour ago
VF
Fire Protection Foreman
Vulcan Fire Protection Services Inc.
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Vulcan Fire Protection Services is seeking a motivated, driven, and dependable Fire Sprinkler Foreman to lead crews and oversee the installation, service, testing, and troubleshooting of…
Added 1 hour ago
Modification Team Lead
E.S. FOX LIMITED
Bowmanville, ON · Oshawa, ON · Pickering, ON
Our Nuclear Services office in Oshawa, Bowmanville, Pickering, ON, is looking for a Modification Team Lead to join our team.
Added 1 hour ago
K
Head of Retention, DTC Subscription
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 1 hour ago
K
Head of Retention & Customer Experience
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 1 hour ago
K
Director of Retention & Lifecycle
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 1 hour ago
K
Head of Lifecycle & Customer Experience
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 1 hour ago
K
Head of Retention & CX, DTC Ecommerce
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 1 hour ago
AH
Supervisor
Alberta Health Services
Coronation, AB
- Full-time
Make a significant impact on patient-focused health care as a Supervisor - Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy, high…
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
OP
Head of Managed Services (MMS) Up to $175k + Bonus (CAD) Package
Oliver Peters
Canada
- Full-time
As the Head of Maintenance & Managed Services (MMS), you’ll be at the forefront of our client's customer support strategy. You’ll define, plan, and direct services to ensure our customers…
Added 1 hour ago
SH
Server
SE Health
Calgary, AB
- Part-time
Reporting to the Support Service Manager and/or designate, the Server will participate in food and beverage preparation, presentation and service of meals. Service includes delivery of all…
Added 1 hour ago
TH
Health Information Analyst - CHIM
The Hospital for Sick Children
Toronto, ON
- Full-time
Excellent interpersonal, communication and customer service skills, coupled with attention to detail

Mark's

Assistant Manager, Operations, Hoover Park Drive

Whitchurch-Stouffville, ON, Canada

Our typical hiring range is between $34,800 and $43,500. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Our typical hiring range is between $34,800 and $43,500.
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 3-5 years retail experience required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Assistant Manager – Store Operations Manager

What You’ll Do

Customer Service

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Support the customer experience through timely processing and movement of inventory to the salesfloor.

Operations

Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
Assists in preparation and execution of annual inventories.
Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
Assumes responsibility for all operations of the store in the absence of the Store Manager.

Training

Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.
Creates and communicates execution of Daily Game Plan for operations activities.
Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.
Follows up with the team to complete required training within timeframes.

Leadership

Acts as a brand ambassador by promoting brands and culture.
Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
Maintain Mark’s performance management expectations including progressive discipline where necessary.
Follows the disciplinary process consistently and impartially.
Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).

What You’ll Bring

Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
Proven ability to build and manage a daily, weekly plan for the department and store.
Exceptional communication skills and organizational skills
Superior training and mentoring skills
3-5 years retail experience required.
High energy, enthusiasm, and a drive to succeed.
Basic computer skills required.

We’re always looking for great talent! In addition to competitive pay, we offer:

Comprehensive benefits and retirement programs
Performance incentives
Other perks to support your well-being
Career growth opportunities and product discounts

Our typical hiring range is between $34,800 and $43,500. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Lead store operations and customer service, including team coaching, commercial customer orders, e-commerce fulfillment, inventory movement, scheduling, cash management, and shipping and receiving. Ensure compliance with operating procedures and safety policies, support training and performance management, and assume responsibility for store operations when the Store Manager is absent.

Requirements

Requires 3–5 years of retail experience, basic computer skills, and strong communication and organizational abilities. Candidates should be able to coach and develop teams, create and manage daily and weekly plans, and bring high energy and enthusiasm.

Skills

Team Leadership
Coaching And Mentoring
Customer Service
Retail Operations
Scheduling
Inventory Management
E-Commerce Fulfillment
Shipping And Receiving
Cash Management
Training
Performance Management
Communication
Organization
Basic Computer Skills
Loss Prevention Compliance
Occupational Health And Safety Compliance

Benefits

Comprehensive Benefits
Retirement Programs
Performance Incentives
Well-Being Perks
Career Growth Opportunities
Product Discounts

Visa sponsorship

Not detected in the job text

Keywords

Store Operations
Customer Service
Team Leadership
Coaching
Mentoring
Commercial Business
Order Management
Omni-Channel Experience
E-Commerce
Inventory Management
Scheduling
Shipping And Receiving
Cash Management
Operating Procedures
Corporate Compliance
Loss Prevention
Audits
Occupational Health And Safety
Annual Inventory
Daily Game Plan
Shift Starter Meetings
Training
Performance Management
Progressive Discipline
Retail

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