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Added 12 mins ago
LI
Scaled Customer Success Manager
Loopio Inc.
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
Getting in front of the customer to gather feedback, understand their needs, and provide guidance on product adoption.
Added 12 mins ago
R(
Assistant Store Manager - West Oaks Mall
Reitmans (Canada) Ltée/Ltd
Abbotsford, BC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 27 mins ago
FG
FOX CLOTHING - Shift Lead - Yorkdale Mall
Fox Group Canada Inc.
Toronto, ON
- Part-time
In collaboration with the Assistant and Store Manager, you are responsible for overseeing the financial success of the store; ensuring positive customer experiences; driving profitable…
Added 42 mins ago
SJ
Assistant Store Manager - Peoples Jewellers - Centre at Circle and Eighth
Signet Jewelers
Saskatoon, SK · Canada - The Centre At Circle - Saskatoon, SK
- Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 57 mins ago
C
Java Developer - Assistant Vice President
Citi
Mississauga, ON
- Full-time
As a Senior Java Backend Developer, you will design and build high-performance backend services that power large-scale data processing applications at Citi. You'll apply modern Java and…
Added 57 mins ago
AG
Assistant Store Manager
ADI Global
Toronto, ON
- $63,524 to $105,873 CAD / year
- Full-time
…the point of escalation for procedural questions, technical/product questions, selling/coaching guidance, and customer service…
Added 57 mins ago
Sales Assistant
COBS Bread
Delta, BC
…experience. Right now, we are looking for personable Sales Assistant to share their enthusiasm for all things fluffy and sweet with our loyal customers. No experience necessary- just the…
Added 1 hour ago
SI
Assistant Kitchen Manager
Service Inspired Restaurants
Ottawa, ON · Kanata, ON
- Other
As Assistant Kitchen Manager, you will support the Kitchen Manager in daily kitchen operations, assist with food prep and quality control, and ensure a safe and clean working environment.…
Added 1 hour ago
CB
Sales Assistant
COBS Bread
Delta, BC
- Full-time
…experience. Right now, we are looking for personable Sales Assistant to share their enthusiasm for all things fluffy and sweet with our loyal customers. No experience necessary- just the…
Added 1 hour ago
M
Assistant Manager, Operations, Queenston Road
Mark's
Hamilton, ON
- Full-time
Career growth opportunities and product discounts
Added 2 hours ago
M
Assistant Housekeeping Manager (Maternity Leave Contract: 12-months)
Marriott
Calgary, AB
- Full-time
Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as…
Added 2 hours ago
S
Program Assistant, Program/Department Std
Sanya’k̓ula
Vancouver, BC
- Full-time
The Program Assistant reports to a Director and serves as a vital linkage and communication source to keep the program/department informed and aligned to its priorities. The position is…
Added 2 hours ago
M
Salesforce Solution Lead
McKesson
Mississauga, ON
- Full-time
Experience with Agile, product, program, portfolio, IT service management, or value-stream practices.
Added 3 hours ago
R-
Assistant Store Manager - Hazeldean Mall
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 3 hours ago
O
Senior Manager, Data & AI Technology
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
Knowledge of product management and experience developing business-aligned technology roadmaps, prioritizing enhancements, enabling features, managing upgrades and change, and planning…
Added 3 hours ago
C
Pharmacy Assistant
Cencora
Edmonton, AB · CAN > AB > Edmonton > Savaryn
- Full-time
Tracks backorders, substitutions, replenishment updates, and product availability issues to support continuity of pharmacy operations.
Added 3 hours ago
LO
Licensed Assistant Manager Brampton, ON-LensCrafters
Luxottica of America, Inc.
Brampton, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 3 hours ago
LO
Licensed Assistant Manager Winnipeg MB, LensCrafters
Luxottica of America, Inc.
Winnipeg, MB
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 4 hours ago
SC
Journey Wealth Administrative Assistant
Stride Credit Union
Carberry, MB
- Full-time
We're looking for a skilled Administrative Assistant to join our new Carberry Branch! In this role you will provide administrative and sales support to the Journey Wealth Team. Journey…
Added 4 hours ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
FT Assistant Brand Manager at SMCP (Sandro & Maje)
Added 4 hours ago
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HR Technology Solutions Manager
McKesson
Mississauga, ON
- Full-time
Participate in vendor demonstrations, product reviews, solution design, and roadmap discussions.
Added 4 hours ago
Future Field Leader Trainee
UFA Co-operative Ltd.
Airdrie, AB · Edmonton, AB · Lethbridge, AB · AB · Red Deer County, AB
Successful completion of the program helps prepare participants for future leadership opportunities, including Assistant Store Manager, Yard Manager, and other field leadership roles.…
Added 5 hours ago
JC
Assistant Manager
JYSK Canada
Medicine Hat, AB
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 5 hours ago
R(
Assistant Store Manager - Hazeldean Mall
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 5 hours ago
C
Senior AI Developer - AI Agents
Cerence
Montreal, QC
- Full-time
Un bon modèle ne suffit pas, à lui seul, à créer un bon assistant. Il faut bâtir l’agent qui l’entoure - la couche qui détermine ce que le conducteur voulait dire, appelle la bonne fonction…

Mark's

Assistant Manager, Operations, Queenston Road

Hamilton, ON, Canada

Our typical hiring range is between $44,900 and $59,100. · Full-time

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Job details

Pay: Our typical hiring range is between $44,900 and $59,100.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 3-5 years retail experience required.
Posting language: English
Posted: Oct 28, 2026

Original job description

Assistant Manager – Store Operations Manager

What You’ll Do

Customer Service

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Support the customer experience through timely processing and movement of inventory to the salesfloor.

Operations

Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
Assists in preparation and execution of annual inventories.
Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
Assumes responsibility for all operations of the store in the absence of the Store Manager.

Training

Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.
Creates and communicates execution of Daily Game Plan for operations activities.
Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.
Follows up with the team to complete required training within timeframes.

Leadership

Acts as a brand ambassador by promoting brands and culture.
Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
Maintain Mark’s performance management expectations including progressive discipline where necessary.
Follows the disciplinary process consistently and impartially.
Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).

What You’ll Bring

Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
Proven ability to build and manage a daily, weekly plan for the department and store.
Exceptional communication skills and organizational skills
Superior training and mentoring skills
3-5 years retail experience required.
High energy, enthusiasm, and a drive to succeed.
Basic computer skills required.

We’re always looking for great talent! In addition to competitive pay, we offer:

Comprehensive benefits and retirement programs
Performance incentives
Other perks to support your well-being
Career growth opportunities and product discounts

Our typical hiring range is between $44,900 and $59,100. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

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More about this job

Responsibilities

Lead store operations and coach the team to deliver strong customer service, manage commercial and e-commerce orders, and keep inventory moving efficiently. Ensure compliance with operating procedures, oversee daily operational activities and training, and assume responsibility for the store when the Store Manager is absent.

Requirements

Requires 3–5 years of retail experience, strong communication and organizational skills, and basic computer skills. Candidates should be able to coach and develop teams, plan daily and weekly work, and bring energy and enthusiasm to the role.

Skills

Team Leadership
Coaching And Mentoring
Retail Operations
Customer Service
Business-To-Business Sales
E-Commerce Fulfillment
Inventory Management
Scheduling
Cash Management
Loss Prevention
Occupational Health And Safety Compliance
Training
Performance Management
Communication
Organization
Basic Computer Skills

Benefits

Comprehensive Benefits
Retirement Programs
Performance Incentives
Well-Being Perks
Career Growth Opportunities
Product Discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Service
Store Management
Team Leadership
Coaching
Mentoring
Business-To-Business Sales
Order Management
E-Commerce
Order Fulfillment
Inventory Management
Shipping And Receiving
Scheduling
Cash Management
Loss Prevention
Audits
Occupational Health And Safety
Annual Inventory
Training
Performance Management
Progressive Discipline
Daily Game Plan
Shift Starter Meetings
Basic Computer Skills
Retail

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