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Added 13 mins ago
FB
Warehouse Associate
Foundation Building Materials
Calgary, AB
- Other
Perform minor building maintenance when necessary
Added 13 mins ago
F
Webber - Seasonal Traffic Control Technician - Gormley - Infrastructure Management
Ferrovial
Richmond Hill, ON · ON · CAN - Webber - Infra - York
- Full-time
…an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods…
Added 13 mins ago
F
Webber - Operations Manager - Infrastructure Management
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ON · CAN - Webber - Infra - Niagara
- Full-time
…an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods…
Added 13 mins ago
YO
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Vaughan, ON
- Part-time
Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers; excellent written communication…
Added 13 mins ago
YO
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Torrance, ON
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Well-developed interpersonal and relationship-building skills, with the ability to establish rapport and communicate effectively with members, staff, and volunteers.
Added 13 mins ago
Administrative Clerk
City of Edmonton
AB
…department is seeking a proactive Administrative Clerk to join the Building Great Neighbourhoods branch. In this collaborative role, you will provide comprehensive clerical and…
Added 13 mins ago
SP
Resident Manager
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London, ON
- Full-time
We are looking for a temporary full-time Building Resident Manager for our Residential Rental Team at our 790 Wonderland Rd. location. This position includes working collaboratively with a…
Added 13 mins ago
RS
Customer Service Coordinator II
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Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
…management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history…
Added 13 mins ago
EC
Custodian/Janitor, Full Time
ESS Compass
Dease Lake, BC
- Full-time
ESS Canada is committed to building meaningful partnerships with Indigenous communities and supporting inclusive employment opportunities. Consistent with our Indigenous community…
Added 13 mins ago
NV
UAS Technician
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- Full-time
…precision interception, autonomy, and advanced propulsion. NVD is building a full-spectrum missile capability, from counter-UAS solutions to hypersonics, designed to serve and defend NATO…
Added 13 mins ago
NM
Advisor, Reliability
Newmont Mining Corporation
Dease Lake 9, BC
- $85,400 to $113,900 CAD / year
- Full-time
At Red Chris Mine, we’re building more than a mine - we’re building a sustainable workforce and operational model to support the future for our people, our communities and the region. When…
Added 13 mins ago
SM
Underground Walking Boss
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North Bay, ON
- $141,250 CAD / year
- Full-time
Success in this role requires strong leadership, communication, problem-solving, and operational planning skills, along with a commitment to building a positive and accountable team culture.
Added 13 mins ago
SD
CCUSFSJNov2026 - Casual Custodian (FSJ)
School District No. 91 Nechako Lakes
Fort St. James, BC
- Internship
Providing custodial and maintenance services in accordance with district procedures
Added 13 mins ago
SD
CCUSBLNov2026 - Casual Custodian (BL)
School District No. 91 Nechako Lakes
Vanderhoof, BC
- Internship
Providing custodial and maintenance services in accordance with district procedures
Added 13 mins ago
FR
Operational Excellence Manager (Senior)
Foresight Recruitment Group
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
Can you speak the language of engineers and building operators, then deliver a clear, compelling presentation to executives?
Added 28 mins ago
Civil Engineering Technician
Ressources humaines - Port Québec
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…interventions, and participates in various mandates related to the maintenance, improvement, and development of…
Added 28 mins ago
Delivery Driver
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Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues.
Added 28 mins ago
Licensed Practical Nurse (PWLST) - Casual
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Added 28 mins ago
Health Care Aide (PWLST)
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Identifies health, safety or maintenance issues, actions and reports issues as required
Added 28 mins ago
UO
Third Class Maintenance Engineer
University of Ottawa
Ottawa, ON
- Full-time
uOttawa’s facilities encompass three main sites that are comprised of over 600,000 square meters of building space (over 6.4 million square feet), 42.5 hectares of grounds, 125 buildings…
Added 28 mins ago
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Added 28 mins ago
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Performing scheduled maintenance, inspections, testing and system repairs.
Added 28 mins ago
Aberdeen Centre - Keyholder
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Perform daily store and fixture maintenance to ensure tidiness is maintained.
Added 28 mins ago
O
Maintenance Electrician
Orbia
St. Albert, AB
- $47.5 CAD / hour
- Full-time
Dura-Line is hiring for a Maintenance Electrician in St. Albert, Alberta.
Added 28 mins ago
SL
Apprentice Electricians
Sabre Ltd
Calgary, AB
- Full-time
…integration, installation, testing, commissioning, and ongoing maintenance. Serving Oil & Gas, Renewable Energy, Energy Storage, Data Centre's, Mining, and Utilities, Sabre supports clients…

Mark's

E-Commerce Representative (Bilingual)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Posting language: English
Posted: Nov 2, 2026

Original job description

This role combines detail-oriented system administration, customer onboarding, program management, and client support responsibilities. Working closely with internal and external stakeholders, the successful candidate will manage multiple priorities in a fast-paced environment while ensuring the accurate setup, maintenance, and support of customer programs within Mark's Commercial digital platforms.

Responsibilities

Support the implementation, setup, and ongoing management of customer eCommerce and Digital Voucher programs.
Configure and maintain customer accounts, user access, contacts, entitlements, product assortments, trade agreements, pricing, approval workflows, spending limits, catalog content, and program settings within Microsoft D365, Sana Commerce, and related digital platforms.
Ensure customer programs are accurately established and maintained in accordance with contractual requirements, customer specifications, business rules, and operational processes.
Coordinate customer program launches, updates, renewals, audits, and validation activities, ensuring data accuracy and effective execution.
Provide onboarding, training, presentations, and supporting documentation to customers, employees, program administrators, and internal partners to encourage successful adoption of digital solutions.
Investigate, troubleshoot, and resolve customer and program-related issues, including entitlement discrepancies, transaction inquiries, access concerns, and account-related requests, escalating when appropriate.
Communicate program updates, risks, issues, resolutions, and service impacts to internal and external stakeholders in a timely and professional manner.
Manage customer support requests and provide escalation support to Customer Service and other internal partners, ensuring appropriate follow-up through resolution.
Collaborate with cross-functional teams to support testing, validation, documentation, and implementation of customer programs and new eCommerce or Digital Voucher functionality.
Identify and share opportunities to improve systems, processes, operational efficiency, and the overall customer and user experience.
Manage multiple and changing priorities, proactively escalating conflicting demands and seeking direction to ensure work remains aligned with business needs and agreed timelines.

Qualifications And Experience

2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Strong computer skills, including proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Experience working with business systems, customer data, or digital commerce platforms.
Strong organizational and time-management skills, with the ability to manage multiple priorities and changing demands.
Excellent attention to detail and a commitment to accurate, high-quality work.
Strong problem-solving skills and a customer-focused approach.
Excellent written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.
Ability to work independently with minimal supervision while remaining proactive, collaborative, flexible, and adaptable.
Familiarity with Microsoft D365, Sana Commerce, Digital Voucher platforms, or similar systems is considered an asset.
Familiarity with Mark's Commercial systems and processes is considered an asset.
Bilingual proficiency in English and French is considered an asset.
Office Administration Certificate or an equivalent combination of education and experience

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Set up, maintain, and support customer e-commerce and Digital Voucher programs, including accounts, access, pricing, product assortments, workflows, and program settings. Coordinate launches, updates, audits, onboarding, training, issue resolution, and cross-functional improvements while communicating with customers and internal stakeholders.

Requirements

Requires at least two years of experience in office administration, customer service, e-commerce, program coordination, or a related role, along with strong computer skills and experience with business systems, customer data, or digital commerce platforms. Candidates should demonstrate organization, attention to detail, problem-solving, communication, adaptability, and the ability to manage competing priorities; an Office Administration Certificate or equivalent education and experience is specified, while English-French bilingual proficiency is an asset.

Skills

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Customer Onboarding
Program Coordination
Customer Support
Data Accuracy
Troubleshooting
Stakeholder Communication
Time Management
Problem-Solving
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Digital Voucher Platforms
E-Commerce
Digital Commerce
Customer Account Administration
User Access
Customer Data
Product Assortments
Trade Agreements
Pricing
Approval Workflows
Spending Limits
Catalog Content
Program Management
Customer Onboarding
Customer Support
Program Launches
Audits
Data Validation
Troubleshooting
Stakeholder Communication
Process Improvement
Cross-Functional Collaboration
Office Administration
Retail

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