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Added 2 mins ago
AC
Account Manager
Amaco Construction Equipment Inc
ON · Ontario, Canada
- Full-time
…talents and learn how to sell it? We can help you expand on your experience and show you how to translate this to successful sales by meeting and exceeding your customers…
Added 2 mins ago
TC
Human Resources Director
Trenton Cold Storage
Trenton, ON
- Full-time
Help shape the employee experience across a national warehouse network.
Added 2 mins ago
SC
Delivery Service Centre Analyst (Bilingual)
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 2 mins ago
NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
…help ensure a high-quality, responsive, and stable support experience for business-critical…
Added 2 mins ago
CL
Stock Associate, Yorkville
Christian Louboutin
Toronto, ON
- Full-time
Assists in fulfilling customer orders through inter-boutique transfers as well as from an order management system.
Added 2 mins ago
AA
Chief Technology Officer
Ari Agency Executive Search & Digital Recruitment
Toronto, ON
- Full-time
…continue to scale, they are looking for a senior technology leader who can bring strategic direction, operational discipline, technical depth, and practical AI leadership to their…
Added 2 mins ago
CC
Collision Centre General Manager
CSN Collision
Waterloo, ON
- $95,000 to $130,000 CAD / year
- Full-time
CSN Collision is looking for a strong leader to manage one of our stores. Reporting to the Regional Operations Manager - Cluster 2, The General Manager for a collision center is responsible…
Added 3 mins ago
R
Superviseur de production (quart de nuit) / Production Supervisor (Night Shift)
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 3 mins ago
R
Superviseur de production (quart de soir) / Production Supervisor (Evening Shift)
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 3 mins ago
S
store manager, East York, ON
Starbucks
Toronto, ON
- $59,400 to $78,450 CAD / year
3 years retail / customer service management experience
Added 3 mins ago
Store MANAGER - Contract
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
Drive sales and exceed targets by promoting brand initiatives and delivering a seamless customer experience across all channels
Added 3 mins ago
R
Gestionnaire de projets, Réseau des centres moteurs – Project Manager, Engine Center Network
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 3 mins ago
R
Stagiaire en logistique d'entreposage - Hiver 2027 | Operations Logistics Internship – Winter 2027
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 3 mins ago
IT
Receptionist
Inland Truck & Equipment
Kamloops, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 3 mins ago
E
Administrator/General Manager/Executive Director
Extendicare
Maple, ON · Sherwood Court
- Full-time
Added 3 mins ago
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Service manager
GoSecure
Saint John, NB · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Build and maintain strong client relationships to ensure a positive customer experience.
Added 3 mins ago
CC
Autobody Detailer
CSN Collision
Hamilton, ON
- Full-time
…like new condition. Since 2002, CSN has grown to become the leader in collision repair with 240 collision repair centres across…
Added 3 mins ago
CC
Collision Centre General Manager
CSN Collision
Waterloo, ON
- $95,000 to $130,000 CAD / year
- Full-time
CSN Collision is looking for a strong leader to manage one of our stores. Reporting to the Regional Operations Manager – Cluster 2, The General Manager for a collision center is responsible…
Added 3 mins ago
Technology Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
You’re a proactive and collaborative project leader who performs well in dynamic environments and values strong stakeholder partnerships. You bring an enabling leadership mindset, removing…
Added 3 mins ago
S
Account Executive – Public Sector Higher Education
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Salesforce is the industry leader in CRM. We help public sector institutions modernize the student and learner experience, streamline operations, and lay the groundwork for Agentic…
Added 3 mins ago
R
Ecosystem Insights Strategy Lead
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
…discussions, and translate primary market research, voice of customer feedback, field insights, social media listening and other insight sources into powerful, actionable narratives that…
Added 3 mins ago
Senior Manager, Real Estate Operations, Saskatchewan 1
Bell
Regina, SK
Serve as a customer‑facing leader for site tours, readiness reviews, incident communications, and service improvement initiatives.
Added 17 mins ago
W
Maintenance Manager (Manufacturing)
Wonderbrands
Calgary, AB
- Other
Wonderbrands, is a leading North American bakery (formerly Weston Foods, fresh and frozen businesses) with 140 years of experience in baking packaged breads, artisan breads, and donuts. We…
Added 17 mins ago
CH
Clinical Supervisor - Winnipeg/Portage La Prairie
CBI Home Health
Winnipeg, MB
- Full-time
…clinical services will be defined by the Managers or Regional Leader. This will include assisting in thorough intake assessments, as requested by Operations or Clinical teams to ensure that…
Added 17 mins ago
A
Banquet Server (Temporary Full-Time)
AccorHotel
Ottawa, ON
- Full-time
Previous experience in the culinary field required

Mark's

E-Commerce Representative (Bilingual)

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Posting language: English
Posted: Nov 2, 2026

Original job description

This role combines detail-oriented system administration, customer onboarding, program management, and client support responsibilities. Working closely with internal and external stakeholders, the successful candidate will manage multiple priorities in a fast-paced environment while ensuring the accurate setup, maintenance, and support of customer programs within Mark's Commercial digital platforms.

Responsibilities

Support the implementation, setup, and ongoing management of customer eCommerce and Digital Voucher programs.
Configure and maintain customer accounts, user access, contacts, entitlements, product assortments, trade agreements, pricing, approval workflows, spending limits, catalog content, and program settings within Microsoft D365, Sana Commerce, and related digital platforms.
Ensure customer programs are accurately established and maintained in accordance with contractual requirements, customer specifications, business rules, and operational processes.
Coordinate customer program launches, updates, renewals, audits, and validation activities, ensuring data accuracy and effective execution.
Provide onboarding, training, presentations, and supporting documentation to customers, employees, program administrators, and internal partners to encourage successful adoption of digital solutions.
Investigate, troubleshoot, and resolve customer and program-related issues, including entitlement discrepancies, transaction inquiries, access concerns, and account-related requests, escalating when appropriate.
Communicate program updates, risks, issues, resolutions, and service impacts to internal and external stakeholders in a timely and professional manner.
Manage customer support requests and provide escalation support to Customer Service and other internal partners, ensuring appropriate follow-up through resolution.
Collaborate with cross-functional teams to support testing, validation, documentation, and implementation of customer programs and new eCommerce or Digital Voucher functionality.
Identify and share opportunities to improve systems, processes, operational efficiency, and the overall customer and user experience.
Manage multiple and changing priorities, proactively escalating conflicting demands and seeking direction to ensure work remains aligned with business needs and agreed timelines.

Qualifications And Experience

2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Strong computer skills, including proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Experience working with business systems, customer data, or digital commerce platforms.
Strong organizational and time-management skills, with the ability to manage multiple priorities and changing demands.
Excellent attention to detail and a commitment to accurate, high-quality work.
Strong problem-solving skills and a customer-focused approach.
Excellent written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.
Ability to work independently with minimal supervision while remaining proactive, collaborative, flexible, and adaptable.
Familiarity with Microsoft D365, Sana Commerce, Digital Voucher platforms, or similar systems is considered an asset.
Familiarity with Mark's Commercial systems and processes is considered an asset.
Bilingual proficiency in English and French is considered an asset.
Office Administration Certificate or an equivalent combination of education and experience

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Set up, maintain, and support customer e-commerce and Digital Voucher programs, including accounts, access, pricing, product assortments, workflows, and program settings. Coordinate launches, updates, audits, onboarding, training, issue resolution, and cross-functional improvements while communicating with customers and internal stakeholders.

Requirements

Requires at least two years of experience in office administration, customer service, e-commerce, program coordination, or a related role, along with strong computer skills and experience with business systems, customer data, or digital commerce platforms. Candidates should demonstrate organization, attention to detail, problem-solving, communication, adaptability, and the ability to manage competing priorities; an Office Administration Certificate or equivalent education and experience is specified, while English-French bilingual proficiency is an asset.

Skills

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Customer Onboarding
Program Coordination
Customer Support
Data Accuracy
Troubleshooting
Stakeholder Communication
Time Management
Problem-Solving
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Digital Voucher Platforms
E-Commerce
Digital Commerce
Customer Account Administration
User Access
Customer Data
Product Assortments
Trade Agreements
Pricing
Approval Workflows
Spending Limits
Catalog Content
Program Management
Customer Onboarding
Customer Support
Program Launches
Audits
Data Validation
Troubleshooting
Stakeholder Communication
Process Improvement
Cross-Functional Collaboration
Office Administration
Retail

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