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Added 13 mins ago
Optician / Retail Partner Ownership - Regina South, SK
Specsavers
Regina, SK
Commitment to product excellence - Access a full range of frames and lenses designed under stringent quality assurance processes so that you can support your customers quality products that…
Added 13 mins ago
Supervisor-Planning
Leonardo DRS, Inc.
NS · Bedford, Nova
DRS Pivotal Power, Inc. is located in Bedford, Nova Scotia. DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for…
Added 13 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
…artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users,…
Added 13 mins ago
S
Legal Counsel
Solink
Remote, Canada
- $116,659 to $170,000 CAD / year
- Full-time
- Remote
Work with Sales, Finance, HR, Product, and Engineering to give clear, practical advice.
Added 13 mins ago
OI
Systems Sr Designer
Orthosoft Inc.
Montreal, QC
- Other
…AI-enabled solutions that enhance engineering effectiveness, product development efficiency, quality outcomes, and organizational performance. This role bridges systems engineering, digital…
Added 13 mins ago
ZB
Master Data Governance Lead Analyst
Zimmer Biomet Canada, Inc
Mississauga, ON
- Other
…years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8…
Added 14 mins ago
F
Coordonateur·trice au succès client / Customer Success Coordinator
Fundica
Montreal, QC
- Full-time
You will work closely with the President and our business development, marketing, product, software development, and funding analysis teams. You will support our growth across the United…
Added 14 mins ago
R
Senior Sales Manager
RocketRez
Canada
- Full-time
RocketRez is hiring a Senior Sales Manager to lead our Account Executive team and drive consistent execution, accountability, and new business growth. You'll own the day-to-day leadership…
Added 14 mins ago
ZI
Compliance and Certification Specialist
ZenaTech Inc.
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…integrity, we are hiring a Regulatory Compliance Manager – UAS to lead our aviation compliance…
Added 14 mins ago
CS
Product Development Engineer
CQ Search Group Ltd.
Vaughan, ON
- $120,000 to $140,000 CAD / year
- Full-time
…manufacturer and distributor, is seeking a Project Engineer/Product Development engineer to lead product development and engineering projects for its Forklift and Telehandler product…
Added 14 mins ago
B
Senior Strategist, Enterprise
BrainStation
Toronto, ON
- Full-time
Build and deepen relationships with C-suite executives, business leaders, and the leaders of AI, Product, Marketing, Design, and Data teams, and lead strategic conversations about how their…
Added 14 mins ago
CF
Business Development Manager
CI Financial
Calgary, AB
- Full-time
We are currently seeking a Business Development Manager (BDM) who will be responsible for sales and asset retention and brand promotion of all CI Global Asset Management investment…
Added 14 mins ago
AT
Chief Anti-Money Laundering Officer (CAMLO) & Canadian MLRO
AML Talent
Canada
- $140,000 to $160,000 CAD / year
- Full-time
Serve as the primary lead for all FINTRAC examinations, regulatory inquiries, and mandatory independent 2-year PCMLTFA effectiveness reviews.
Added 14 mins ago
E
Technical Architect
enableIT
Toronto, ON
- Contract
Lead detailed design of enterprise-level technology projects from inception to production. Supervise configuration, quality assurance, testing, and deployment
Added 14 mins ago
B
Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 28 mins ago
Department Sales Manager, Hockey
Sporting Life Group
Whitby, ON
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
Added 28 mins ago
Technical Sales Representative - Channel Sales
Vertiv
Mississauga, ON
…their requirements by offering the most competitive, thorough product and pricing plan to meet the customer’s needs while exceeding sales quotas and business objectives. The role requires…
Added 28 mins ago
Strategic Sourcing - Director, FF&E
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Development of multi-year strategic sourcing plans, assessment of contract expiries and identification of key product and service categories for multiple external stakeholders and member…
Added 28 mins ago
T
Senior Credit Risk Analyst (ATH 5766)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 28 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 28 mins ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 28 mins ago
EM
Project Manager - Control System Upgrades
Evertz Microsystems Limited
Burlington, ON
- Full-time
Evertz is hiring a Project Manager to lead software upgrade (regression) projects for large-scale broadcast and media systems, including SDVN / MAGNUM environments. You will drive each…
Added 28 mins ago
GE
Inside Sales / Counter Sales Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
Process orders, enter purchase orders, manage order entry and credits/RMAs, monitor backorders, track orders, confirm product availability, and coordinate logistics to ensure on-time…
Added 28 mins ago
TL
Clinical Lead (Contract)
T45 Labs
Toronto, ON
- Contract
…Our team brings together physician inventors with T45 Labs' product development, operations, and clinical and regulatory strategy expertise to advance the device toward broader clinical…
Added 28 mins ago
MC
Vice President, Manufacturing
Motor Coach Industries
Winnipeg, MB
- Full-time
…satisfaction, and long-term operational performance. You will also lead the continued advancement of operational excellence across MCI manufacturing, building the systems, leadership…

Mark's

E-Commerce Representative (Bilingual)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Posting language: English
Posted: Nov 2, 2026

Original job description

This role combines detail-oriented system administration, customer onboarding, program management, and client support responsibilities. Working closely with internal and external stakeholders, the successful candidate will manage multiple priorities in a fast-paced environment while ensuring the accurate setup, maintenance, and support of customer programs within Mark's Commercial digital platforms.

Responsibilities

Support the implementation, setup, and ongoing management of customer eCommerce and Digital Voucher programs.
Configure and maintain customer accounts, user access, contacts, entitlements, product assortments, trade agreements, pricing, approval workflows, spending limits, catalog content, and program settings within Microsoft D365, Sana Commerce, and related digital platforms.
Ensure customer programs are accurately established and maintained in accordance with contractual requirements, customer specifications, business rules, and operational processes.
Coordinate customer program launches, updates, renewals, audits, and validation activities, ensuring data accuracy and effective execution.
Provide onboarding, training, presentations, and supporting documentation to customers, employees, program administrators, and internal partners to encourage successful adoption of digital solutions.
Investigate, troubleshoot, and resolve customer and program-related issues, including entitlement discrepancies, transaction inquiries, access concerns, and account-related requests, escalating when appropriate.
Communicate program updates, risks, issues, resolutions, and service impacts to internal and external stakeholders in a timely and professional manner.
Manage customer support requests and provide escalation support to Customer Service and other internal partners, ensuring appropriate follow-up through resolution.
Collaborate with cross-functional teams to support testing, validation, documentation, and implementation of customer programs and new eCommerce or Digital Voucher functionality.
Identify and share opportunities to improve systems, processes, operational efficiency, and the overall customer and user experience.
Manage multiple and changing priorities, proactively escalating conflicting demands and seeking direction to ensure work remains aligned with business needs and agreed timelines.

Qualifications And Experience

2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Strong computer skills, including proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Experience working with business systems, customer data, or digital commerce platforms.
Strong organizational and time-management skills, with the ability to manage multiple priorities and changing demands.
Excellent attention to detail and a commitment to accurate, high-quality work.
Strong problem-solving skills and a customer-focused approach.
Excellent written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.
Ability to work independently with minimal supervision while remaining proactive, collaborative, flexible, and adaptable.
Familiarity with Microsoft D365, Sana Commerce, Digital Voucher platforms, or similar systems is considered an asset.
Familiarity with Mark's Commercial systems and processes is considered an asset.
Bilingual proficiency in English and French is considered an asset.
Office Administration Certificate or an equivalent combination of education and experience

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Set up, maintain, and support customer e-commerce and Digital Voucher programs, including accounts, access, pricing, product assortments, workflows, and program settings. Coordinate launches, updates, audits, onboarding, training, issue resolution, and cross-functional improvements while communicating with customers and internal stakeholders.

Requirements

Requires at least two years of experience in office administration, customer service, e-commerce, program coordination, or a related role, along with strong computer skills and experience with business systems, customer data, or digital commerce platforms. Candidates should demonstrate organization, attention to detail, problem-solving, communication, adaptability, and the ability to manage competing priorities; an Office Administration Certificate or equivalent education and experience is specified, while English-French bilingual proficiency is an asset.

Skills

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Customer Onboarding
Program Coordination
Customer Support
Data Accuracy
Troubleshooting
Stakeholder Communication
Time Management
Problem-Solving
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Digital Voucher Platforms
E-Commerce
Digital Commerce
Customer Account Administration
User Access
Customer Data
Product Assortments
Trade Agreements
Pricing
Approval Workflows
Spending Limits
Catalog Content
Program Management
Customer Onboarding
Customer Support
Program Launches
Audits
Data Validation
Troubleshooting
Stakeholder Communication
Process Improvement
Cross-Functional Collaboration
Office Administration
Retail

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