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Added 10 mins ago
Communications and Marketing Manager
PCL Construction
Montreal, QC
…success, and that shared commitment drives how we work, grow and lead in the construction…
Added 10 mins ago
BR
Manager, Risk Control
Brookfield Renewable U.S.
Gatineau, QC
- Full-time
Lead and contribute to initiatives to enhance risk reporting, analytical tools, data quality and reporting infrastructure and processes.
Added 10 mins ago
YO
Senior Counselling Supervisor
YMCA of Greater Toronto
Torrance, ON
- Part-time
Added 10 mins ago
YO
Tripper
YMCA of Greater Toronto
Torrance, ON
- Part-time
The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach…
Added 10 mins ago
YO
Prep Cook
YMCA of Greater Toronto
Torrance, ON
- Part-time
The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach…
Added 10 mins ago
YO
Inclusions Counsellor
YMCA of Greater Toronto
Torrance, ON
- Part-time
The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach…
Added 10 mins ago
YO
Facilities Staff
YMCA of Greater Toronto
Torrance, ON
- Part-time
The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach…
Added 10 mins ago
YO
Day Camp Counsellor
YMCA of Greater Toronto
Torrance, ON
- Part-time
Lead and participate enthusiastically in camp programs with campers, including recreational swimming.
Added 10 mins ago
YO
Dietary Cook
YMCA of Greater Toronto
Torrance, ON
- Part-time
The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach…
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Yonge St, Toronto, ON
- $19 to $21 CAD / hour
- Part-time
Skills to monitor and lead by example as required
Added 10 mins ago
CC
Retail Store Manager
Canna Cabana
Ottawa, ON · Stittsville, ON
- $50,000 CAD / year
- Full-time
Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.
Added 10 mins ago
LC
Director, Product Management (Payments)
Lightspeed Commerce, Inc.
Remote, Canada
- $220,000 to $250,000 CAD / year
- Full-time
- Remote
…Payments line of business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA, and you will be accountable for payments penetration and GPV…
Added 10 mins ago
HO
Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
…status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of…
Added 10 mins ago
HO
Health & Safety and Claims Management Specialist
House of Friendship
Kitchener, ON
- Contract
…status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of…
Added 10 mins ago
A
Front Office Supervisor
AccorHotel
Banff, AB
- Full-time
…operation of the Front Desk and Royal Service Night teams. Lead, teach, coach and inspire the supervisors and colleagues of the Front Desk and Royal Service while committing to helping the…
Added 10 mins ago
A
Water Process Engineering Graduate
AECOM
Markham, ON
- $60,000 to $75,000 CAD / year
- Full-time
Support and lead design meetings and workshops and decision making with Clients and interdisciplinary design team members
Added 10 mins ago
EG
Intern, Transportation
Egis Group
Kingston, ON
- $20 to $30 CAD / hour
- Contract
With support from the Civil Lead, provide leadership and engineering expertise for the further development of the Egis design teams.
Added 25 mins ago
TR
Staff Software Engineer - II (KeyCite)
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Staff Software Engineer II at KeyCite, you will lead complex, business-critical engineering initiatives from architecture through production. You will modernise established platforms…
Added 25 mins ago
Customer Service Rep
Canada Cartage Group of Companies
Mississauga, ON
…is accurately maintained and filed. Working closely with the Lead and Supervisor, the CSR will follow up on daily tasks to ensure they are completed accurately and on time. Consistent…
Added 25 mins ago
Customer Service Rep
Canada Cartage Group of Companies
Mississauga, ON
…is accurately maintained and filed. Working closely with the Lead and Supervisor, the CSR will follow up on daily tasks to ensure they are completed accurately and on time. Consistent…
Added 25 mins ago
Health Safety and Wellness Manager
Conestoga Meats
Breslau, ON
Lead initiatives that strengthen employee engagement, hazard awareness, reporting culture, and management accountability.
Added 25 mins ago
HR
Spécialiste, Conseiller(ère) Beauté Désigné(e) /Specialist, Designated Beauty Advisor - Tom Ford
Holt Renfrew
Montreal, QC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 25 mins ago
M
Stagiaire en affaires médicales / Medical Affairs Intern
MSD
Kirkland, QC
- Full-time
Added 25 mins ago
TS
R56790 Business Analyst III - Artificial Intelligence
TD SYNNEX
Mississauga, ON
- Full-time
AI Backlog Management: Lead the prioritization and management of the AI requirement backlog, ensuring that high-impact use cases are identified, developed, and implemented efficiently.
Added 25 mins ago
M
Manager, Strategic Partnership Development
Metrolinx
Toronto, ON
- Full-time
Our Non-Fare Sales Office is seeking a Manager, Strategic Partnership Development for a 14-month contract to lead the growth of corporate and strategic partnerships. This role is…

Mark's

E-Commerce Representative (Bilingual)

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Posting language: English
Posted: Nov 2, 2026

Original job description

This role combines detail-oriented system administration, customer onboarding, program management, and client support responsibilities. Working closely with internal and external stakeholders, the successful candidate will manage multiple priorities in a fast-paced environment while ensuring the accurate setup, maintenance, and support of customer programs within Mark's Commercial digital platforms.

Responsibilities

Support the implementation, setup, and ongoing management of customer eCommerce and Digital Voucher programs.
Configure and maintain customer accounts, user access, contacts, entitlements, product assortments, trade agreements, pricing, approval workflows, spending limits, catalog content, and program settings within Microsoft D365, Sana Commerce, and related digital platforms.
Ensure customer programs are accurately established and maintained in accordance with contractual requirements, customer specifications, business rules, and operational processes.
Coordinate customer program launches, updates, renewals, audits, and validation activities, ensuring data accuracy and effective execution.
Provide onboarding, training, presentations, and supporting documentation to customers, employees, program administrators, and internal partners to encourage successful adoption of digital solutions.
Investigate, troubleshoot, and resolve customer and program-related issues, including entitlement discrepancies, transaction inquiries, access concerns, and account-related requests, escalating when appropriate.
Communicate program updates, risks, issues, resolutions, and service impacts to internal and external stakeholders in a timely and professional manner.
Manage customer support requests and provide escalation support to Customer Service and other internal partners, ensuring appropriate follow-up through resolution.
Collaborate with cross-functional teams to support testing, validation, documentation, and implementation of customer programs and new eCommerce or Digital Voucher functionality.
Identify and share opportunities to improve systems, processes, operational efficiency, and the overall customer and user experience.
Manage multiple and changing priorities, proactively escalating conflicting demands and seeking direction to ensure work remains aligned with business needs and agreed timelines.

Qualifications And Experience

2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Strong computer skills, including proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Experience working with business systems, customer data, or digital commerce platforms.
Strong organizational and time-management skills, with the ability to manage multiple priorities and changing demands.
Excellent attention to detail and a commitment to accurate, high-quality work.
Strong problem-solving skills and a customer-focused approach.
Excellent written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.
Ability to work independently with minimal supervision while remaining proactive, collaborative, flexible, and adaptable.
Familiarity with Microsoft D365, Sana Commerce, Digital Voucher platforms, or similar systems is considered an asset.
Familiarity with Mark's Commercial systems and processes is considered an asset.
Bilingual proficiency in English and French is considered an asset.
Office Administration Certificate or an equivalent combination of education and experience

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Set up, maintain, and support customer e-commerce and Digital Voucher programs, including accounts, access, pricing, product assortments, workflows, and program settings. Coordinate launches, updates, audits, onboarding, training, issue resolution, and cross-functional improvements while communicating with customers and internal stakeholders.

Requirements

Requires at least two years of experience in office administration, customer service, e-commerce, program coordination, or a related role, along with strong computer skills and experience with business systems, customer data, or digital commerce platforms. Candidates should demonstrate organization, attention to detail, problem-solving, communication, adaptability, and the ability to manage competing priorities; an Office Administration Certificate or equivalent education and experience is specified, while English-French bilingual proficiency is an asset.

Skills

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Customer Onboarding
Program Coordination
Customer Support
Data Accuracy
Troubleshooting
Stakeholder Communication
Time Management
Problem-Solving
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Digital Voucher Platforms
E-Commerce
Digital Commerce
Customer Account Administration
User Access
Customer Data
Product Assortments
Trade Agreements
Pricing
Approval Workflows
Spending Limits
Catalog Content
Program Management
Customer Onboarding
Customer Support
Program Launches
Audits
Data Validation
Troubleshooting
Stakeholder Communication
Process Improvement
Cross-Functional Collaboration
Office Administration
Retail

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