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Added 13 mins ago
F
Webber - Seasonal Traffic Control Technician - Gormley - Infrastructure Management
Ferrovial
Richmond Hill, ON · ON · CAN - Webber - Infra - York
- Full-time
…Terminal One at JFK International Airport. Ferrovial shares trade under the ticker symbol FER on two stock markets: Nasdaq in the U.S. (Nasdaq100 Index) and the Spanish Stock Exchanges…
Added 13 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - Niagara
- Full-time
…Terminal One at JFK International Airport. Ferrovial shares trade under the ticker symbol FER on two stock markets: Nasdaq in the U.S. (Nasdaq100 Index) and the Spanish Stock Exchanges…
Added 43 mins ago
D
Personal Finance Advisor
Desjardins
Lorrainville, QC · Montreal, QC · Notre-Dame-du-Nord, QC · Témiscaming, QC · Caisse Desjardins du Témiscamingue
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 43 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a…
Added 58 mins ago
F
Sales Development Representative
FlowLinker
Canada
- Full-time
We’re growing fast and looking for a Sales Development Representative who loves starting conversations, understands the value of consistent prospecting and puts the customer first.
Added 1 hour ago
AS
Financial Licensed Assistant
Allan Small Financial Group with iA Private Wealth
Toronto, ON
- Full-time
Added 2 hours ago
D
Wealth Management Advisor
Desjardins
Châteauguay, QC · Mercier, QC
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 2 hours ago
A
Technology - Director / Senior Director, SAP Program Manager
Aritzia
Vancouver, BC
- Full-time
Anticipate risks and actively manage critical paths, dependencies, constraints, and trade-offs, providing leaders with clear recommendations and recovery actions to keep the transformation…
Added 2 hours ago
CC
Coordinator, UF6 Construction
Cameco Corporation
Port Hope, ON
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
M
E-Commerce Representative (Bilingual)
Mark's
Calgary, AB
- Full-time
Configure and maintain customer accounts, user access, contacts, entitlements, product assortments, trade agreements, pricing, approval workflows, spending limits, catalog content, and…
Added 2 hours ago
MF
Director, Citizen Development & Employee Technology Experience Pod Owner
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Manage and refine the pod backlog, making informed trade-offs across value, risk, cost, capacity, quality, employee experience, technical sustainability and operational impact.
Added 3 hours ago
Category Analyst (***Reposted***)
Public Service Delivery
Winnipeg, MB
Understanding of trade agreements and provincial legisla
Added 3 hours ago
RC
Project Manager - Bedford NS
rcs Construction
NS · Bedford, Nova Scotia
- Full-time
Select trade subcontractors and plan, schedule and co-ordinate their activities.
Added 3 hours ago
PR
Route Sales Representative
POWERGROUP Resources
Toronto, ON
- Full-time
POWERGROUP Resources, on behalf of our client Cottage Country Snack Foods, is seeking a motivated Route Sales Representative to maintain and grow an established customer route throughout…
Added 3 hours ago
Occupational Health & Safety Officer (Inspector (Specialist) 3)
The Government of Nova Scotia
Port Hawkesbury, NS
This may be the right opportunity for you if you have completed high school as well as a related trade or technical training in the area of specialty (Occupational Health & Safety) with 7…
Added 4 hours ago
WI
Employer & Community Coordinator
WCG International Consultants Ltd.
Prince George, BC
- Full-time
…WCG/program goals, including Chamber of Commerce, Board of Trade functions and other community or employer-based trade…
Added 4 hours ago
WS
Employer & Community Coordinator
WCG Services
Prince George, BC
- Full-time
…WCG/program goals, including Chamber of Commerce, Board of Trade functions and other community or employer-based trade…
Added 4 hours ago
Aircraft Technician- Mechanics
Westerkirk
Calgary, AB
Graduated from an accredited trade institution with a focus on Aircraft Mechanics or a related field, shall hold or working towards a current AME licensed (M1 or M2) Transport Canada…
Added 4 hours ago
D
Private Banker
Desjardins
Ottawa, ON
- Full-time
Added 4 hours ago
DI
Technical Sales Representative
DispenseRite Inc.
Whitby, ON
- Full-time
We are looking for a Technical Sales Representative to join our team on-site in Whitby, ON. You will drive sales across targeted industrial manufacturing sectors, managing the full sales…
Added 4 hours ago
M
Director, IT Sourcing
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…outlining category strategy, deal status, value, risks and trade-offs to secure timely…
Added 5 hours ago
CT
E-Commerce Representative (Bilingual)
Canadian Tire Corporation
Calgary, AB · Kitchener, ON · Quarry Park
- Full-time
Configure and maintain customer accounts, user access, contacts, entitlements, product assortments, trade agreements, pricing, approval workflows, spending limits, catalog content, and…
Added 6 hours ago
SB
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Kitchener, ON · London, ON · ON
- Full-time
…Field Marketing Coordinator is a dedicated service support representative with responsibility for the big box retail stores. As a Field Marketing Coordinator, you must be a highly…
Added 6 hours ago
D
Assistant Manager, Market Development
Desjardins
Alma, QC · Baie-Saint-Paul, QC · Dolbeau-Mistassini, QC · Roberval, QC · Saguenay, QC
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 6 hours ago
C
Branch Administrator, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
…Bankers Acceptances, Mutual Funds, stocks and bonds. Write up trade tickets ensuring accuracy of all particulars pertaining to a trade. Coordinate and notify brokers of new stock and bond…

Mark's

E-Commerce Representative (Bilingual)

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Posting language: English
Posted: Nov 2, 2026

Original job description

This role combines detail-oriented system administration, customer onboarding, program management, and client support responsibilities. Working closely with internal and external stakeholders, the successful candidate will manage multiple priorities in a fast-paced environment while ensuring the accurate setup, maintenance, and support of customer programs within Mark's Commercial digital platforms.

Responsibilities

Support the implementation, setup, and ongoing management of customer eCommerce and Digital Voucher programs.
Configure and maintain customer accounts, user access, contacts, entitlements, product assortments, trade agreements, pricing, approval workflows, spending limits, catalog content, and program settings within Microsoft D365, Sana Commerce, and related digital platforms.
Ensure customer programs are accurately established and maintained in accordance with contractual requirements, customer specifications, business rules, and operational processes.
Coordinate customer program launches, updates, renewals, audits, and validation activities, ensuring data accuracy and effective execution.
Provide onboarding, training, presentations, and supporting documentation to customers, employees, program administrators, and internal partners to encourage successful adoption of digital solutions.
Investigate, troubleshoot, and resolve customer and program-related issues, including entitlement discrepancies, transaction inquiries, access concerns, and account-related requests, escalating when appropriate.
Communicate program updates, risks, issues, resolutions, and service impacts to internal and external stakeholders in a timely and professional manner.
Manage customer support requests and provide escalation support to Customer Service and other internal partners, ensuring appropriate follow-up through resolution.
Collaborate with cross-functional teams to support testing, validation, documentation, and implementation of customer programs and new eCommerce or Digital Voucher functionality.
Identify and share opportunities to improve systems, processes, operational efficiency, and the overall customer and user experience.
Manage multiple and changing priorities, proactively escalating conflicting demands and seeking direction to ensure work remains aligned with business needs and agreed timelines.

Qualifications And Experience

2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Strong computer skills, including proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Experience working with business systems, customer data, or digital commerce platforms.
Strong organizational and time-management skills, with the ability to manage multiple priorities and changing demands.
Excellent attention to detail and a commitment to accurate, high-quality work.
Strong problem-solving skills and a customer-focused approach.
Excellent written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.
Ability to work independently with minimal supervision while remaining proactive, collaborative, flexible, and adaptable.
Familiarity with Microsoft D365, Sana Commerce, Digital Voucher platforms, or similar systems is considered an asset.
Familiarity with Mark's Commercial systems and processes is considered an asset.
Bilingual proficiency in English and French is considered an asset.
Office Administration Certificate or an equivalent combination of education and experience

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Set up, maintain, and support customer e-commerce and Digital Voucher programs, including accounts, access, pricing, product assortments, workflows, and program settings. Coordinate launches, updates, audits, onboarding, training, issue resolution, and cross-functional improvements while communicating with customers and internal stakeholders.

Requirements

Requires at least two years of experience in office administration, customer service, e-commerce, program coordination, or a related role, along with strong computer skills and experience with business systems, customer data, or digital commerce platforms. Candidates should demonstrate organization, attention to detail, problem-solving, communication, adaptability, and the ability to manage competing priorities; an Office Administration Certificate or equivalent education and experience is specified, while English-French bilingual proficiency is an asset.

Skills

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Customer Onboarding
Program Coordination
Customer Support
Data Accuracy
Troubleshooting
Stakeholder Communication
Time Management
Problem-Solving
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Digital Voucher Platforms
E-Commerce
Digital Commerce
Customer Account Administration
User Access
Customer Data
Product Assortments
Trade Agreements
Pricing
Approval Workflows
Spending Limits
Catalog Content
Program Management
Customer Onboarding
Customer Support
Program Launches
Audits
Data Validation
Troubleshooting
Stakeholder Communication
Process Improvement
Cross-Functional Collaboration
Office Administration
Retail

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