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Marks Supply Inc.

Warehouse Team Lead

Kitchener, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

About Marks Supply

Marks Supply, part of the mSupply family of brands, has served customers across Ontario since 1962 with top-quality HVAC, hydronics, PVF, and plumbing products and exceptional service. From OEM equipment and replacement parts to value-added support, Marks Supply provides professional contractors with the products and expertise they need to keep their businesses moving.

Job Summary

The Warehouse Team Lead is responsible for assisting in overseeing warehouse operations by managing inventory and addressing safety and operational concerns. Provide support in order fulfillment, resource planning, and process improvements while ensuring efficient workflow and maintaining strong customer and internal relations.

Duties & Responsibilities

Team Lead

Act as a backup for the Supervisor, ensuring efficient warehouse operations by addressing safety, employee relations, and operational concerns.
Collaborate with supervisors and lead hands to optimize asset utilization and workflow while providing seamless shift handovers.
Oversee order fulfillment and/or receiving processes, verifying product accuracy, packaging, and shipment preparation.
Resolve product location and equipment inquiries, and support daily warehouse activities.
Respond promptly to customer and internal inquiries regarding order status, investigate issues, and implement solutions to maintain strong customer relationships.
Offer insights on resource planning, process improvements, and training needs to enhance efficiency.

General

Accurately performs all Warehouse Associate tasks and maintains cleanliness and organization of assigned areas.
Manages phone communications promptly and professionally.
Supports outbound operations, including picking, staging, labeling, loading, job assignments, training, safety walks, incident reporting, and facility security.

Safety

Acts as a key safety advocate, modeling proper procedures and addressing safety issues proactively.
Trains employees on safety protocols and conducts regular safety observations.
Promotes safe behavior through positive reinforcement and accountability.
Reviews inspection forms, reports concerns, and suggests safety improvements.
Immediately addresses and reports unsafe conditions, accidents, or incidents and assists in gathering data for reporting.

Other

Safety Sensitive Position: the ability to perform job functions in a constant state of alertness and in a safe manner.
Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job & office functions and requirements.
Other duties as assigned. As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice.

Qualifications

High School diploma or its GED equivalent
2 or more years’ experience with logistics or distribution and related functions
Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
Aptitude for mathematical operations and numerical analysis.
Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job.
Minimum keyboarding skills of 40 words per minute.

Physical Demands & Work Environment

This position may require up to 40–43 hours per week and involves regular physical activity, including:

Frequent lifting of 25–50 lbs.; occasional lifting up to 100 lbs.
Operating forklifts and material handling equipment for up to 6 hours daily.
Regular bending, climbing, squatting, kneeling, and reaching.
Pushing/pulling objects up to 300 lbs. occasionally.
Prolonged use of hands, arms, and feet for equipment operation.
Periods of sitting, standing, walking, and twisting throughout the shift.
Visual requirements include close, distance, color, and peripheral vision, as well as depth perception and focus adjustment.

What We Offer

We care about your well-being from day one. Here’s a snapshot of the benefits we provide:

Comprehensive health benefits, 100% paid by the company - extended health coverage, dental, vision, and prescription drugs, effective your first day
Life insurance, plus short- and long-term disability coverage
RRSP with company contributions
Paid time off - vacation, holidays and personal days
Employee Assistance Program (EAP); Employee discounts and much more...

Additional Information

Compensation is negotiable based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed reflect the base salary only.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at careers@msupply.com

mSupply is committed to providing accommodation for people with disabilities. If you require accommodation during the application process, please contact careers@msupply.com

#MarksSupply

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More about this job

Responsibilities

Support the supervisor in overseeing warehouse operations, including inventory, order fulfillment, receiving, workflow, staffing, and shift handovers. Promote workplace safety, train and guide employees, resolve customer and internal inquiries, and contribute to operational improvements.

Requirements

Requires a high school diploma or GED, at least two years of experience in logistics, distribution, or related functions, and proficiency with Microsoft Office and workplace computer systems. Candidates need numerical aptitude, keyboarding speed of at least 40 words per minute, and the ability to perform physically demanding warehouse work and operate material-handling equipment.

Skills

Warehouse Operations
Inventory Management
Order Fulfillment
Receiving
Team Leadership
Safety Training
Workforce Planning
Process Improvement
Customer Service
Employee Relations
Forklift Operation
Material Handling
Microsoft Office
Numerical Analysis
Data Entry
Incident Reporting

Benefits

Health Benefits
Extended Health Coverage
Dental Insurance
Vision Coverage
Prescription Drug Coverage
Life Insurance
Short-Term Disability Coverage
Long-Term Disability Coverage
RRSP With Company Contributions
Paid Time Off
Vacation
Paid Holidays
Personal Days
Employee Assistance Program
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Inventory Management
Logistics
Distribution
Order Fulfillment
Receiving
Product Accuracy
Packaging
Shipment Preparation
Resource Planning
Workflow Optimization
Process Improvement
Safety Procedures
Safety Observations
Employee Training
Incident Reporting
Forklifts
Material-Handling Equipment
Microsoft Office
Word
Excel
PowerPoint
Outlook
Data Entry
Customer Inquiries
Numerical Analysis
Shift Handovers
Facility Security

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