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Added 8 mins ago
Fashion Associate (Part time) - Langley
Reitmans (Canada) Ltée/Ltd
Langley (District), BC · Langley, British Columbia
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 22 mins ago
(CAN) Remodel Host
Walmart Canada
Calgary, AB
Contract
Provide excellent customer service by openly approaching customers and advising them of ongoing changes in the store.
Added 38 mins ago
(CAN) Associé au comptoir du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 38 mins ago
(CAN) Associé, marchandise générale
Walmart Canada
Lac-Mégantic, QC
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 38 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Winnipeg, MB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 52 mins ago
Remodel Host
Walmart Canada
AB · Edmonton, AB
Contract
Provide excellent customer service by openly approaching customers and advising them of ongoing changes in the store.
Added 1 hour ago
Fashion Associate (Part time) - Fairview Park Mall - Kitchener
RW&CO
Kitchener, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Temporary Fashion Associate - Upper Canada Mall
RW&CO
Newmarket, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
Weekend Security Concierge
FirstService Residential Canada
Oshawa, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 2 hours ago
Fashion Associate (Part time) - Fairview Park Mall - Kitchener
Reitmans (Canada) Ltée/Ltd
Kitchener, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank
Toronto, ON
…government and institutional investor clients. GBM is a full-service wholesale bank and investment dealer in Canada and Mexico and offers a range of products and services in the U.S., Latin…
Added 2 hours ago
Vip Player Services Associate
Niagara Casinos
Niagara Falls, ON · Fallsview Casino
Full-time
The VIP Player Services Associate provides guests with a level of service that anticipates their needs and exceeds their expectation by responding to customer concerns and issues in a…
Added 2 hours ago
Customer Service Representative (Motivator) - Toronto Bell Trinity Centre
GoodLife Fitness
Toronto, ON
Part-time
Who is a Customer Service Representative (Motivator)?
Added 2 hours ago
Customer Service Representative (Motivator) - Toronto Bell Trinity Centre
GoodLife Fitness
Toronto, ON
Part-time
Who is a Customer Service Representative (Motivator)?
Added 3 hours ago
Temporary Fashion Associate - PENN
RCL - Reitmans Canada Ltd/Ltée
Thunder Bay, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 3 hours ago
Temporary Fashion Associate - Upper Canada Mall
RCL - Reitmans Canada Ltd/Ltée
NB · New Market, NB
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 4 hours ago
Security Floater
FirstService Residential Canada
Hamilton, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 4 hours ago
Security Floater
FirstService Residential Canada
Oakville, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 4 hours ago
Security Floater
FirstService Residential Canada
Mississauga, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 4 hours ago
Security Floater
FirstService Residential Canada
Richmond Hill, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 4 hours ago
Security Floater
FirstService Residential Canada
Toronto, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 4 hours ago
Temporary Fashion Associate - PENN
Reitmans (Canada) Ltée/Ltd
Thunder Bay, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 4 hours ago
Security Floater
FirstService Residential Canada
Oshawa, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 4 hours ago
costumer service associate
RONA
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
Full-time
Become a member of our Rona customer service team and make a real difference to our customers' day. By joining our team, you'll have the opportunity to develop your customer service skills…
Added 4 hours ago
Customer Service Representative (Motivator) - Hamilton Upper James and Rymal
GoodLife Fitness
Hamilton, ON
Part-time
Who is a Customer Service Representative (Motivator)?

Marmon Technologies India Pvt Ltd

IT Support Administrator

SK, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Marmon Technologies India Private Limited

As a part of the global industrial organization Marmon Holdings - which is backed by Berkshire Hathaway - you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The IT Support Administrator (L1/L2) is a blended role combining frontline Service Desk

responsibilities with intermediate System Administration tasks. You will act as the first point of

contact for IT support, resolve incidents, manage access and endpoint configurations, and

support core infrastructure services (Intune, Azure AD, Windows Server, DNS, DHCP, Backup).

This role ensures operational stability, security compliance, and great user experience while

collaborating with L3 teams for escalations and root-cause fixes.

Key Responsibilities

Respond to user queries via phone, email, chat, and ITSM tools (Jira Service Management

or FreshService).

Log, categorize, and track incidents and requests; ensure SLA compliance.
Perform initial troubleshooting (password resets, account unlocks, basic connectivity

issues).

Handle access management and standard application/hardware support.
Manage endpoint configuration and patching (Intune/Endpoint Manager, Autopilot,

Windows 10/11, M365 Apps).

Administer Azure AD/Entra ID, on-prem AD, DNS, DHCP, file servers, and group policies.
Operate backup solutions, test restores and ensure compliance with retention policies.
Implement and maintain endpoint protection (AV/EDR) and secure baselines (CIS

Benchmarks).

Support MFA/Zero Trust for remote access and privileged accounts; maintain audit logs.
Conduct root-cause analysis and lead post-incident reviews with L1/L2 teams.
Follow ITIL processes for Incident, Request, Problem, Change, and Asset Management.
Maintain documentation, runbooks, and knowledge base articles.

Required Skills & Tools

3–6 years in IT support and system administration, with proven troubleshooting across

endpoints, M365, and Windows Server services.

ITSM tools: Jira Service Management/FreshService; familiarity with ServiceNow is a plus.
Platforms: Windows 10/11, Windows Server; M365 Admin Centre; MS Teams; Remote

Assist tools.

Identity & Endpoint: Azure AD/Entra ID, Active Directory, Intune/Autopilot, SCCM (nice to

have).

Networking basics: TCP/IP, DNS, DHCP; file/print services; backup/restore operations.
Security: AV/EDR, MFA, secure baselines (CIS), audit logging.
Demonstrates strong verbal and written English communication skills sufficient to

effectively support U.S.-based end users via chat, phone, and email.

Able to clearly articulate technical information to non-technical audiences, ensuring

understanding and resolution of issues.

Capable of participating in live support interactions, meetings, and escalations with U.S.

stakeholders when required.

Ability to work in a 24x7 to support a global operating model by working aligned with U.S.

business hours, including evenings or overnight shifts local to India.

Preferred Qualifications

Bachelor’s degree in CS/IT or related field (or equivalent experience).
Certifications: CompTIA A+, Network+, Security+; ITIL Foundation.
Microsoft Certified: MD-102 (Modern Desktop Administrator), AZ-104 (Azure

Administrator), Windows Server Hybrid Administrator Associate.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

Apply About employer

More about this job

Responsibilities

Provide frontline IT support, troubleshoot and resolve incidents, manage user access and endpoint configurations, and administer identity, Windows Server, networking, and backup services. Maintain security and ITIL compliance, documentation, and service levels while conducting root-cause analysis and coordinating escalations with higher-level teams.

Requirements

The role requires 3–6 years of IT support and system administration experience, including troubleshooting endpoints, Microsoft 365, and Windows Server services. Strong spoken and written English, relevant technical knowledge, and availability to work U.S.-aligned hours - including evenings or overnight shifts in India - are required; a related bachelor's degree and listed certifications are preferred.

Skills

IT Support
System Administration
Incident Management
Troubleshooting
Microsoft 365
Windows Server
Azure AD/Entra ID
Active Directory
Microsoft Intune
Endpoint Configuration
DNS
DHCP
Backup and Restore
Endpoint Security
MFA
ITIL Processes

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Jira Service Management
FreshService
ServiceNow
Windows 10
Windows 11
Windows Server
Microsoft 365
Microsoft Teams
Azure AD
Entra ID
Active Directory
Microsoft Intune
Autopilot
SCCM
TCP/IP
DNS
DHCP
File and Print Services
Backup and Restore
Antivirus
EDR
MFA
Zero Trust
CIS Benchmarks
ITIL
CompTIA A+
Network+
Security+
MD-102

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