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Added 1 min ago
IT Lead
Polaryn Solutions Inc.
Dartmouth, NS
Full-time
…commercialization support, market expertise and access to critical infrastructure. Leveraging its networks and mission-driven platform, COVE connects investors, innovators, industry, and…
Added 5 hours ago
Infrastructure DBA
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
Full-time
Join Sun Life's Data Management Services team as a SQL Server Infrastructure Database Administrator and lead the charge in modernizing our database infrastructure. You'll work across…
Added 10 hours ago
Senior Data Engineering Developer
Rightsline Inc
Toronto, ON
$115,000 to $125,000 CAD / year
This role turns Rightsline’s rights and royalties data into reliable, scalable infrastructure that clients can trust for complex financial and IP calculations. You will be accountable for…
Added 10 hours ago
Sr. Systems Administrator, System Architect, Infrastructure Administrator
STELCO - The Steel Company of Canada
Brampton, ON
Full-time
Role Description The Sr. Systems Administrator, System Architect, Infrastructure Administrator is a full-time, on-site role based in Brampton, ON. This position is responsible for…
Added 12 hours ago
Kubernetes Reliability Engineer
Roche
Mississauga, ON · Canada Pharma Campus
Full-time
The CaaS IT Infrastructure Engineer is a highly skilled expert responsible for solving complex business problems using advanced cloud native technologies. The engineer will build and…
Added 12 hours ago
Systems Administrator-GCGCON
Great Canadian Entertainment
Toronto, ON
Under the general direction of the Manager, Systems and Infrastructure, the Systems Administrator is responsible for the implementation, administration, maintenance, monitoring, and support…
Added 12 hours ago
Senior Manager, Business Systems
Docker
Remote, Canada
Full-time · Remote
…providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by…
Added 13 hours ago
Senior Database Administrator
Alberta Pensions Services Corporation (APS)
AB · Edmonton, AB
$81,567 to $120,020 CAD / year
Full-time
Position: Senior Database Administrator / Backup Administrator
Added 13 hours ago
RDL Network Administrator
Celestica International LP
Toronto, ON
We are seeking a proactive and detail-oriented RDL Network Administrator to manage the day-to-day operations and administration of our global Research and Development Lab (RDL) networks.…
Added 13 hours ago
Document Control Administrator - Michels Canada
Michels Corporation
Toronto, ON
Michels Canada is a nationally recognized general contractor specializing in energy, infrastructure, and construction. Headquartered in Nisku, Alberta, we also operate offices in British…
Added 13 hours ago
Kubernetes Reliability Engineer
Roche
Mississauga, ON
Full-time
The CaaS IT Infrastructure Engineer is a highly skilled expert responsible for solving complex business problems using advanced cloud native technologies. The engineer will build and…
Added 14 hours ago
Administrateur Réseau (contrat 7+ mois)
DELAN - IT Talent Solutions
Montreal, QC
Contract
Bonnes connaissances en infrastructure à clés publiques (PKI) (atout)
Added 14 hours ago
Systems, Security & Automation Specialist
Vanier
London, ON
Full-time
5 years’ experience in digital support and systems administration, cloud infrastructure environments and Microsoft 365 administration.
Added 15 hours ago
Administrateur principal de systèmes, Windows et Linux/Senior Systems Administrator (Windows and Linux)
MDA
Saint-Bruno-de-Montarville, QC
Full-time
…sinistre, la planification des capacités, les migrations d’infrastructure et la modernisation des plateformes héritées. Ce poste exige des compétences avancées en dépannage, d’excellentes…
Added 15 hours ago
Laboratory Administrator
Raise
Lloydminster, SK
Full-time
Raise is currently hiring a Laboratory Administrator on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 15 hours ago
Junior Network Administrator
Evertz
Burlington, ON
Full-time
As a member of the Network Admin/Cyber Security team, you will maintain the company's network infrastructure, end-user devices, and core office IT systems, ensuring the stability,…
Added 16 hours ago
Junior Network Administrator
Evertz Microsystems Limited
Burlington, ON
Full-time
As a member of the Network Admin/Cyber Security team, you will maintain the company's network infrastructure, end-user devices, and core office IT systems, ensuring the stability,…
Added 16 hours ago
Administrateur principal de systèmes, Windows et Linux/Senior Systems Administrator (Windows and Linux)
MDA Space
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
Full-time
…sinistre, la planification des capacités, les migrations d’infrastructure et la modernisation des plateformes héritées. Ce poste exige des compétences avancées en dépannage, d’excellentes…
Added 16 hours ago
Ingénieur(e) réseau senior / Senior Network Engineer
XNRGY Climate Systems
Longueuil, QC
Full-time
Assumer la responsabilité complète de l’infrastructure réseau TI, incluant les routeurs, commutateurs (switches), le câblage et autres systèmes critiques, de la planification stratégique…
Added 16 hours ago
Network Administrator
Calian in Space & Technology
Ottawa, ON
Full-time
We are looking for a Network Infrastructure Administrator to join our Infrastructure Management team. In this role, you will be responsible for the design, implementation, and support of…
Added 17 hours ago
Infrastructure Services Management - Senior Database Administrator
Alberta Pensions Services Corporation
Edmonton, AB
Senior Database Administrator / Backup Administrator
Added 20 hours ago
Senior Linux Administrator - Bilingual
Tech Talent International
Montreal, QC
$90,000 to $95,000 CAD / year
Full-time
…cost-effective technology services and support based on real-time infrastructure that is shared by our respective business lines, requiring adherence to common standards, policies, and…
Added 21 hours ago
Windows Admin
Genpact
Montreal, QC
Full-time
Good understanding of Active Directory and Network Infrastructure, Forest and Domain Infrastructure.
Added 22 hours ago
IT Support Administrator
Marmon Technologies India Pvt Ltd
SK
Full-time
The IT Support Administrator (L1/L2) is a blended role combining frontline Service Desk
Added 1 day ago
Technical Support Analyst 1
The Ottawa Hospital
Ottawa, ON
Full-time
…hardware/software and recommending enhancements or upgrades to the IT…

Marmon Technologies India Pvt Ltd

IT Support Administrator

SK, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Marmon Technologies India Private Limited

As a part of the global industrial organization Marmon Holdings - which is backed by Berkshire Hathaway - you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The IT Support Administrator (L1/L2) is a blended role combining frontline Service Desk

responsibilities with intermediate System Administration tasks. You will act as the first point of

contact for IT support, resolve incidents, manage access and endpoint configurations, and

support core infrastructure services (Intune, Azure AD, Windows Server, DNS, DHCP, Backup).

This role ensures operational stability, security compliance, and great user experience while

collaborating with L3 teams for escalations and root-cause fixes.

Key Responsibilities

Respond to user queries via phone, email, chat, and ITSM tools (Jira Service Management

or FreshService).

Log, categorize, and track incidents and requests; ensure SLA compliance.
Perform initial troubleshooting (password resets, account unlocks, basic connectivity

issues).

Handle access management and standard application/hardware support.
Manage endpoint configuration and patching (Intune/Endpoint Manager, Autopilot,

Windows 10/11, M365 Apps).

Administer Azure AD/Entra ID, on-prem AD, DNS, DHCP, file servers, and group policies.
Operate backup solutions, test restores and ensure compliance with retention policies.
Implement and maintain endpoint protection (AV/EDR) and secure baselines (CIS

Benchmarks).

Support MFA/Zero Trust for remote access and privileged accounts; maintain audit logs.
Conduct root-cause analysis and lead post-incident reviews with L1/L2 teams.
Follow ITIL processes for Incident, Request, Problem, Change, and Asset Management.
Maintain documentation, runbooks, and knowledge base articles.

Required Skills & Tools

3–6 years in IT support and system administration, with proven troubleshooting across

endpoints, M365, and Windows Server services.

ITSM tools: Jira Service Management/FreshService; familiarity with ServiceNow is a plus.
Platforms: Windows 10/11, Windows Server; M365 Admin Centre; MS Teams; Remote

Assist tools.

Identity & Endpoint: Azure AD/Entra ID, Active Directory, Intune/Autopilot, SCCM (nice to

have).

Networking basics: TCP/IP, DNS, DHCP; file/print services; backup/restore operations.
Security: AV/EDR, MFA, secure baselines (CIS), audit logging.
Demonstrates strong verbal and written English communication skills sufficient to

effectively support U.S.-based end users via chat, phone, and email.

Able to clearly articulate technical information to non-technical audiences, ensuring

understanding and resolution of issues.

Capable of participating in live support interactions, meetings, and escalations with U.S.

stakeholders when required.

Ability to work in a 24x7 to support a global operating model by working aligned with U.S.

business hours, including evenings or overnight shifts local to India.

Preferred Qualifications

Bachelor’s degree in CS/IT or related field (or equivalent experience).
Certifications: CompTIA A+, Network+, Security+; ITIL Foundation.
Microsoft Certified: MD-102 (Modern Desktop Administrator), AZ-104 (Azure

Administrator), Windows Server Hybrid Administrator Associate.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

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More about this job

Responsibilities

Provide frontline IT support, troubleshoot and resolve incidents, manage user access and endpoint configurations, and administer identity, Windows Server, networking, and backup services. Maintain security and ITIL compliance, documentation, and service levels while conducting root-cause analysis and coordinating escalations with higher-level teams.

Requirements

The role requires 3–6 years of IT support and system administration experience, including troubleshooting endpoints, Microsoft 365, and Windows Server services. Strong spoken and written English, relevant technical knowledge, and availability to work U.S.-aligned hours - including evenings or overnight shifts in India - are required; a related bachelor's degree and listed certifications are preferred.

Skills

IT Support
System Administration
Incident Management
Troubleshooting
Microsoft 365
Windows Server
Azure AD/Entra ID
Active Directory
Microsoft Intune
Endpoint Configuration
DNS
DHCP
Backup and Restore
Endpoint Security
MFA
ITIL Processes

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Jira Service Management
FreshService
ServiceNow
Windows 10
Windows 11
Windows Server
Microsoft 365
Microsoft Teams
Azure AD
Entra ID
Active Directory
Microsoft Intune
Autopilot
SCCM
TCP/IP
DNS
DHCP
File and Print Services
Backup and Restore
Antivirus
EDR
MFA
Zero Trust
CIS Benchmarks
ITIL
CompTIA A+
Network+
Security+
MD-102

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