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Added 13 mins ago
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
Full-time
…industry - helping broadcasters and content owners move their operations to the cloud with confidence. We're building the next generation of content management and distribution systems,…
Added 13 mins ago
Software Developer I
Walmart Canada
Mississauga, ON
Full-time
Facilitate software infrastructure requests and support operational needs.
Added 13 mins ago
Kubernetes Reliability Engineer
Roche
Mississauga, ON · Canada Pharma Campus
Full-time
You will be part of the global CaaS infrastructure team at a leading healthcare company, working with members across different regions. The team's mandate is to deliver, maintain, and…
Added 13 mins ago
Principal, Infrastructure Architecture
RBC
Toronto, ON · Mississauga, ON
Full-time
As a Principal, Infrastructure Architecture, you will partner with IT, Operations and business stakeholders to lead development of infrastructure architecture, particularly for high…
Added 13 mins ago
Senior Red Team Operator, Adversary Emulation (Global Security)
RBC
Toronto, ON · Ottawa, ON · Calgary, AB
Full-time
…professionals to join us in delivering scenario-driven Red Team operations, Purple Team exercises, and offensive security research targeting core and emerging business…
Added 13 mins ago
Senior Manager Process Re-Engineering
RBC
Toronto, ON
Full-time
As the Senior Manager, Process Re-engineering, in Operations Process Engineering (OPE), you will report to the Director Operations Process Re-Engineering Practice & Optimization and play a…
Added 13 mins ago
Lead Civil Engineer - Transportation
GHD Group Pty Ltd
Vancouver, BC
We’re looking for a Lead Civil Engineer - Transportation to join our growing Canadian Operations. This position will be based in our Vancouver BC, Edmonton AB, or Calgary AB office. The…
Added 13 mins ago
Equipment & Fleet Manager
The Sutherland Group of Companies
Castlegar, BC
Full-time
As Equipment & Fleet Manager, you will lead the maintenance strategy, fleet reliability, and equipment performance of our growing operation. Working closely with Operations, Equipment…
Added 13 mins ago
Indigenous Relations Lead
Parsons Corporation
Kamloops, BC · Burnaby, BC
Full-time
Parsons is looking for an experienced and relationship-focused Indigenous Relations Lead to join our team in British Columbia.
Added 13 mins ago
Senior Project Engineer, Generation
ATCO
Whitehorse, YT
Full-time
Take the lead on capital execution, from design development to operations integration. This requires selection, stewardship, and leadership of multiple different contractors and…
Added 28 mins ago
Senior Manager, Business Systems
Docker
Remote, Canada
Full-time · Remote
We're looking for a Senior Manager, Business Systems to lead our Salesforce development and administration team and drive the architecture, roadmap, and day-to-day operational health of our…
Added 42 mins ago
Senior Specialist, Security Operations
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
Full-time
As Senior Specialist Security Operations, you will serve as a Subject Matter Expert (SME) and lead resource for FNHA’s cyber security detection and response capabilities. You will be…
Added 58 mins ago
Senior Project Manager (Tech/IoT)
Blackstone Energy
Toronto, Ontario
Full-time
…efficiencies & conservation efforts, GHG emission reductions, clean infrastructure retrofits, structured financial support and ESG & regulatory…
Added 1 hour ago
Senior Director Finance
HRXconnect
Toronto, ON · Greater Toronto Area, Canada
Full-time
Lead controllership, accounting operations and financial reporting
Added 1 hour ago
Economic Development Officer
Sturgeon County
Morinville, AB
Full-time
Relay items important for the continued competitiveness of Sturgeon County (infrastructure deficits, process improvements, regulatory right sizing, departmental workflows) for a streamlined…
Added 1 hour ago
IT Support Analyst, TD Securities
TD
Toronto, ON
Full-time
This role is primarily responsible for providing RTB support for Banking Operations technology applications in a 24x7 follow the sun global support environment.
Added 1 hour ago
Structural Designer Student
Hatch
Mississauga, ON
…of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With…
Added 1 hour ago
RDL Network Administrator
Celestica International LP
Toronto, ON
We are seeking a proactive and detail-oriented RDL Network Administrator to manage the day-to-day operations and administration of our global Research and Development Lab (RDL) networks.…
Added 1 hour ago
Business Analyst
ProxyLink
Toronto, ON
$80 to $85 CAD / hour
Contract
Lead and conduct business analysis at varying levels of detail based on project scope, objectives, and lifecycle stage.
Added 1 hour ago
Chief Financial Officer (CFO) Strategic Business Executive
Grey Eagle Resort & Casino
Calgary, AB
Full-time
…Executive Leadership Team, providing leadership across financial operations, capital investment planning, enterprise risk management, business growth initiatives, and stakeholder…
Added 1 hour ago
Sr. Manager Logistics
TalentSphere Staffing Solutions
Calgary, AB
Full-time
…distribution network, is seeking a Senior Manager of Logistics to lead the continued development of its logistics and customer fulfillment…
Added 1 hour ago
Project Manager
Indotronix Avani Group
Calgary, AB
Contract
Lead the planning, design, procurement, construction, commissioning, and closeout of assigned capital and O&M projects.
Added 1 hour ago
Kubernetes Reliability Engineer
Roche
Mississauga, ON
Full-time
You will be part of the global CaaS infrastructure team at a leading healthcare company, working with members across different regions. The team's mandate is to deliver, maintain, and…
Added 1 hour ago
Project Manager
Pomerleau
Toronto, ON
$114,000 to $148,000 CAD / year
Full-time
As a Project Manager working in the Water/ Wastewater Civil Operations team at Pomerleau Construction, you will play a key role in supporting the project team(s) with key administrative…
Added 1 hour ago
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
Full-time
Lead end-to-end delivery Cloud, and Network, and Cybersecurity infrastructure projects with cross-functional departments across global sites.

Marmon Technologies India Pvt Ltd

IT Support Administrator

SK, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Marmon Technologies India Private Limited

As a part of the global industrial organization Marmon Holdings - which is backed by Berkshire Hathaway - you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The IT Support Administrator (L1/L2) is a blended role combining frontline Service Desk

responsibilities with intermediate System Administration tasks. You will act as the first point of

contact for IT support, resolve incidents, manage access and endpoint configurations, and

support core infrastructure services (Intune, Azure AD, Windows Server, DNS, DHCP, Backup).

This role ensures operational stability, security compliance, and great user experience while

collaborating with L3 teams for escalations and root-cause fixes.

Key Responsibilities

Respond to user queries via phone, email, chat, and ITSM tools (Jira Service Management

or FreshService).

Log, categorize, and track incidents and requests; ensure SLA compliance.
Perform initial troubleshooting (password resets, account unlocks, basic connectivity

issues).

Handle access management and standard application/hardware support.
Manage endpoint configuration and patching (Intune/Endpoint Manager, Autopilot,

Windows 10/11, M365 Apps).

Administer Azure AD/Entra ID, on-prem AD, DNS, DHCP, file servers, and group policies.
Operate backup solutions, test restores and ensure compliance with retention policies.
Implement and maintain endpoint protection (AV/EDR) and secure baselines (CIS

Benchmarks).

Support MFA/Zero Trust for remote access and privileged accounts; maintain audit logs.
Conduct root-cause analysis and lead post-incident reviews with L1/L2 teams.
Follow ITIL processes for Incident, Request, Problem, Change, and Asset Management.
Maintain documentation, runbooks, and knowledge base articles.

Required Skills & Tools

3–6 years in IT support and system administration, with proven troubleshooting across

endpoints, M365, and Windows Server services.

ITSM tools: Jira Service Management/FreshService; familiarity with ServiceNow is a plus.
Platforms: Windows 10/11, Windows Server; M365 Admin Centre; MS Teams; Remote

Assist tools.

Identity & Endpoint: Azure AD/Entra ID, Active Directory, Intune/Autopilot, SCCM (nice to

have).

Networking basics: TCP/IP, DNS, DHCP; file/print services; backup/restore operations.
Security: AV/EDR, MFA, secure baselines (CIS), audit logging.
Demonstrates strong verbal and written English communication skills sufficient to

effectively support U.S.-based end users via chat, phone, and email.

Able to clearly articulate technical information to non-technical audiences, ensuring

understanding and resolution of issues.

Capable of participating in live support interactions, meetings, and escalations with U.S.

stakeholders when required.

Ability to work in a 24x7 to support a global operating model by working aligned with U.S.

business hours, including evenings or overnight shifts local to India.

Preferred Qualifications

Bachelor’s degree in CS/IT or related field (or equivalent experience).
Certifications: CompTIA A+, Network+, Security+; ITIL Foundation.
Microsoft Certified: MD-102 (Modern Desktop Administrator), AZ-104 (Azure

Administrator), Windows Server Hybrid Administrator Associate.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

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More about this job

Responsibilities

Provide frontline IT support, troubleshoot and resolve incidents, manage user access and endpoint configurations, and administer identity, Windows Server, networking, and backup services. Maintain security and ITIL compliance, documentation, and service levels while conducting root-cause analysis and coordinating escalations with higher-level teams.

Requirements

The role requires 3–6 years of IT support and system administration experience, including troubleshooting endpoints, Microsoft 365, and Windows Server services. Strong spoken and written English, relevant technical knowledge, and availability to work U.S.-aligned hours - including evenings or overnight shifts in India - are required; a related bachelor's degree and listed certifications are preferred.

Skills

IT Support
System Administration
Incident Management
Troubleshooting
Microsoft 365
Windows Server
Azure AD/Entra ID
Active Directory
Microsoft Intune
Endpoint Configuration
DNS
DHCP
Backup and Restore
Endpoint Security
MFA
ITIL Processes

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Jira Service Management
FreshService
ServiceNow
Windows 10
Windows 11
Windows Server
Microsoft 365
Microsoft Teams
Azure AD
Entra ID
Active Directory
Microsoft Intune
Autopilot
SCCM
TCP/IP
DNS
DHCP
File and Print Services
Backup and Restore
Antivirus
EDR
MFA
Zero Trust
CIS Benchmarks
ITIL
CompTIA A+
Network+
Security+
MD-102

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