Find work in Canada.

318,298 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
Project Coordinator
North American Construction Group Inc.
AB
Full-time
We are seeking a Project Coordinator to support our Operations team by providing support to the Project Manager in the planning, development and coordination of large heavy construction and…
Added 10 mins ago
Senior Revenue Operations Manager (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
Internally this role is titled Associate Director, Revenue Operations*
Added 10 mins ago
Salesforce Senior Consultant Manager (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
Internally this role is titled Associate Director, Revenue Operations*
Added 25 mins ago
Key Account Manager, Atlantic Canada
Dandurand Group
Halifax, NS
Full-time
Reporting to the Regional Director, Atlantic Canada, the Key Account Manager leads account management activities across the Atlantic provinces. They are responsible for building and…
Added 25 mins ago
Senior Analyst, Tax
Hudbay Minerals Inc.
Toronto, ON
$95,000 to $118,000 CAD / year
Full-time
…we intend to be here for another 100 years. With long-life operations and exploration opportunities in Canada and Peru, and a world-class growth pipeline in the United States, we provide…
Added 25 mins ago
Manager, Accounting (CPA)
Emburse
Toronto, ON
Full-time
We are seeking an experienced, detail-oriented Accounting Manager (CPA required) to lead essential technical accounting functions, manage external and statutory audits, and oversee direct…
Added 25 mins ago
Directeur(trice), Développement immobilier | Director, Real Estate Development
Boutique d'animaux Chico - Les franchises
Longueuil, QC
Full-time
Collaborer avec les équipes des Opérations, des Finances, des Affaires juridiques, du Design, de la Construction et de la commercialisation afin d’assurer la faisabilité et l’exécution des…
Added 25 mins ago
Information Technology Business Analyst
Canada Cartage
Mississauga, ON
Full-time
Located in Mississauga and reporting to the Manager, Transportation Systems, the Business Analyst will work closely with the IT Project Manager on a large and small projects. The individual…
Added 25 mins ago
Financial Project Analyst
Fort McKay Group of Companies
Fort McMurray, AB
Under the direction of the Finance Manager Shared Services, the Project Analyst will be responsible for the overall financial project management of their assigned projects to ensure top…
Added 25 mins ago
Golden Beach Resort - Front Desk
Great Blue Resorts
Roseneath, ON
Reports - provide daily, weekly, monthly activity reports to Operations Manager which reports, how
Added 40 mins ago
Manager, Accounting (CPA)
Emburse
Toronto, ON
Full-time
We are seeking an experienced, detail-oriented Accounting Manager (CPA required) to lead essential technical accounting functions, manage external and statutory audits, and oversee direct…
Added 55 mins ago
Marketing Director
OneRiver Software
Toronto, ON · Greater Toronto and Hamilton Area, ON
Full-time
Develop campaigns targeting enterprise organizations with complex maintenance operations.
Added 55 mins ago
Manager, Accounting (CPA)
Emburse Chrome River
Toronto, ON
Full-time
We are seeking an experienced, detail-oriented Accounting Manager (CPA required) to lead essential technical accounting functions, manage external and statutory audits, and oversee direct…
Added 55 mins ago
Restaurant General Manager - Reflections
Rosewood Hotel Group
Vancouver, BC
Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and multi-talented Restaurant General Manager - Reflections is accountable for the overall leadership, performance,…
Added 55 mins ago
Restaurant Manager
Rosewood Hotel Group
Vancouver, BC
Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and outstanding F&B Manager.
Added 55 mins ago
Product Manager, Cargo Solutions
Air Canada
Toronto, ON · Dorval, QC
Full-time
The Product Manager, Cargo Solutions is responsible for the strategy, development, commercialization, lifecycle management, and growth of assigned products in Air Canada Cargo’s product…
Added 1 hour ago
Supervisor - Patient Accounts - Regular Full-time 2026-17531 (2026-17531)
Sunnybrook
Toronto, ON
Full-time
Reporting to the Manager, Corporate Billing, Accounts Receivable & Revenue Management the Supervisor will be responsible for:
Added 1 hour ago
Digital Marketing Manager
Micco Companies
Halifax, NS
Full-time
You will work closely with Brand Managers, Ecommerce, Business Support and Operations to turn customer data and digital activity into measurable growth in traffic, transactions, frequency…
Added 1 hour ago
Project Manager – Building Automation Systems (BAS) & HVAC Controls Projects, Vancouver BC
Siemens
Richmond, BC · Vancouver, BC
Deliver project revenue forecasting and reporting results to Branch Operations Manager.
Added 1 hour ago
Manager, Actuarial Commercial Auto Pricing
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Lloydminster, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Thunder Bay, ON · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides…
Added 2 hours ago
General Manager
Algonquin Resort
Prince Albert, SK
Full-time
The General Manager is responsible for effectively managing and overseeing all aspects of the hotel operations including: guest relations, front desk, sales, housekeeping, maintenance,…
Added 2 hours ago
General Manager, Consumer Home Brands
Calliere
Quebec, QC · Downtown Montreal South & West, Quebec
Full-time
…collections with well-known North American lifestyle brands. Revenue is growing at a strong double-digit rate, and the company is investing in new product…
Added 2 hours ago
Region Manager - Waikato
Fletcher Building
Hamilton, ON
Reporting to the General Manager - Higgins, this role is responsible for the overall performance of the Waikato region, delivering sustainable and profitable outcomes aligned with Higgins'…
Added 3 hours ago
Design Consultant
Mattamy Homes
Mississauga, ON
Full-time
A unique role that blends design, homeowner experience and operations. You will guide homeowners through Multi-Storey and Modular design appointments while working with cross-functional…
Added 3 hours ago
Manager, Contract Operations
Hootsuite
BC
We're looking for a Manager, Contract Operations to own and resolve complex deal and contract needs across our Global Sales Operations team. In this role, you'll interface and collaborate…

Marriott International

Assistant Front Desk Manager

Edmonton, AB, Canada

Pay: Pay Range: $61,000 - $70,000 Annually
Job type: Full-time
Apply by: Oct 28, 2026
Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Additional Information

Job Number 26124612

Job Category Rooms & Guest Services Operations

Location 10344 102nd Street, Edmonton AB T5J 0K9, Canada VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $61,000 - $70,000 Annually

Bonus Eligible: Y

Job Summary

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education And Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supports all day-to-day operations.
Understands employee positions well enough to perform duties in employees' absence.
Coaches, counsels and encourages employees.
Handles employee questions and concerns.
Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
Guides daily Front Desk shift operations.
Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
Strives to improve service performance.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and property occupancy.
Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service within guidelines.
Handles guest problems and complaints seeking assistance from supervisor as necessary.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.
Assists in the review of comment cards and guest satisfaction results with employees.
Ensures employees have the proper supplies and uniforms.
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Provides feedback to individuals based on observation of service behaviors.
Participates in an ongoing employee recognition program.
Conducts training when appropriate.
Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: JW Marriott Edmonton ICE District takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply About employer

More about this job

Responsibilities

Lead and support daily front desk and front office operations, including guiding staff, managing shift coverage, resolving guest concerns, and maintaining service standards. Support revenue and budget objectives, staff development and performance, guest recognition programs, and compliance with hotel policies.

Requirements

Applicants need a high school diploma or GED and two years of relevant guest services or front desk experience, or a two-year degree in a related field with no experience required. The role also requires the ability to lead and coach employees, deliver excellent guest service, resolve problems, and support front office operations.

Skills

Front Desk Operations
Guest Services
Team Leadership
Staff Coaching
Customer Service
Guest Relations
Conflict Resolution
Complaint Handling
Staff Training
Performance Management
Staff Scheduling
Revenue Management
Budget Management
Financial Decision-Making
Communication
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Front Office
Guest Services
Bell Staff
Door Staff
Switchboard
Concierge
Hospitality
Hotel Operations
Guest Satisfaction
Customer Service
Guest Recognition
Guest Information Tracking System
Room Revenue
Property Occupancy
Financial Objectives
Budget Management
Credit Policies
Loss Prevention
Staff Coaching
Employee Training
Performance Appraisals
Employee Recognition
Conflict Resolution
Service Standards

Report this job