Find work in Canada.

325,766 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Flooring/Paint & Decor Department Supervisor: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
Full-time
Health and Dental Benefits for Full Time associates
Added 2 mins ago
Well Test Senior Supervisor
Grant Production Testing Inc
AB · Alberta, Canada
Full-time
The Supervisor is responsible for a majority of Grant specific operations on customer locations. Supervisors will have full knowledge of regulatory guidelines, assist crew members where…
Added 2 mins ago
Well Test Operator / Green Hand
Grant Production Testing Inc
AB · Alberta, Canada
Full-time
The Well Test Operator is an entry level position, working directly with the Supervisor and Sr. Supervisor on customer locations, under direct supervision and will assist with daily…
Added 2 mins ago
Continuing, full-time, Carpenter
University of Victoria
Victoria, BC
Full-time
…and trim to interior and exterior surfaces. Keeps records of time and material used by project. Maintains tools, equipment and supplies used. Reports repairs required to supervisor.…
Added 3 mins ago
Part-time Youth Worker
Old Strathcona Youth Society
AB · Edmonton, Alberta
Part-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than a current employer
Added 18 mins ago
Kettle Coordinator
The Salvation Army in Canada
Huntsville, ON
Full-time
Communicate daily issues and supply deficiencies to the supervisor.
Added 18 mins ago
Shop Supervisor
Pioneer Construction Inc.
ON · Ontario, Canada
Full-time
We’re seeking a dependable and safety-focused Shop Supervisor to help lead our shop operations and support a strong, collaborative team environment. Working alongside the Shop Manager,…
Added 18 mins ago
Communicative Disorders Assistant
Surrey Place
Toronto, ON
$59,593 to $75,525 CAD / year
Full-time
…people learn new skills, gain self-confidence and reach their full…
Added 18 mins ago
Christmas Kettle Coordinator
The Salvation Army in Canada
Collingwood, ON
Full-time
Communicate daily issues and supply deficiencies to the supervisor.
Added 18 mins ago
Shift Supervisor
The Salvation Army in Canada
Victoria, BC
Full-time
Replenish inventory levels based on supervisor’s directions.
Added 18 mins ago
Residential Worker
The Salvation Army in Canada
Hamilton, ON
Full-time
This is a permanent full-time position with 40 hours per week. Flexibility in scheduling is required. The
Added 18 mins ago
Sr. Site Supervisor (Base Build ICI)
Hays
Toronto, ON · Scarborough, ON
$110,000 to $140,000 CAD / year
Full-time
Our client is a well established ICI Construction Management firm with a proven reputation of getting projects done on time and on budget while maintaining excellent relationships with sub…
Added 18 mins ago
Electronic Assembler
Manufacturing Co.
Markham, ON
Full-time
Complete additional production duties as assigned by the Supervisor
Added 19 mins ago
Property Claims Supervisor - Commercial/Farm + Commercial National Programs
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and…
Added 19 mins ago
Field Service Representative
EnerSys Delaware Inc.
London, ON · NB · Anytown, NB
…our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of…
Added 19 mins ago
SUPERVISOR CONTRACT SERVICES
City of Toronto
Toronto, ON
Job Type & Duration: Full-Time, Permanent Vacancy
Added 19 mins ago
Facilities Coordinator
University of Toronto
Toronto, ON
…engineering, computer science, and other disciplines. At the same time, it has committed itself to applying social, political, and cultural perspectives from media arts, humanities, and…
Added 34 mins ago
Program Coordinator - Respite
Acclaim Health
Oakville, ON
Full-time
Full Time - Monday - Friday 11:30am - 8:00pm with an on-call rotation
Added 34 mins ago
Payroll Lead
Sureway Construction Group
Edmonton, AB
Full-time
Eight (8) + years’ experience in full cycle payroll; with 2-3 of those years as a lead/supervisor.
Added 34 mins ago
General Plant – Permanent, Full-Time, Day & Evening available
Burnbrae Farms
Winnipeg, MB
Full-time
Term: Permanent, Full-time, Day & Evening available
Added 34 mins ago
Supervisor, Transportation
Gordon Food Service
Grande Prairie, AB
Full-time
Must have good time management and organizational skills.
Added 47 mins ago
Mental Health Program Assistant
Minnesota Direct Care and Treatment
Wadena, SK
Full-time
…the direction of the mental health practitioner and clinical…
Added 47 mins ago
Program Assistant - Pupil Services
Downingtown Area School District
NB · Chiasson Office, NB
Part-time
…required to complete other job-related duties requested by the…
Added 47 mins ago
Hirig now! Dispatcher | Night Shift | Mississauga, ON
WorkSi Consulting.
Mississauga, ON
Full-time
Follow up with drivers experiencing delays and report issues to the supervisor.
Added 48 mins ago
Credit Supervisor
PFG | Performance Good Group
Richmond, BC
…comprehensive marketer of consumer goods in North America - offering a full range of products, programs, and solutions to convenience operators across the U.S. and…

Marriott International

Assistant Front Desk Manager

Edmonton, AB, Canada

Pay: Pay Range: $61,000 - $70,000 Annually
Job type: Full-time
Apply by: Oct 28, 2026
Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Additional Information

Job Number 26124612

Job Category Rooms & Guest Services Operations

Location 10344 102nd Street, Edmonton AB T5J 0K9, Canada VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $61,000 - $70,000 Annually

Bonus Eligible: Y

Job Summary

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education And Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supports all day-to-day operations.
Understands employee positions well enough to perform duties in employees' absence.
Coaches, counsels and encourages employees.
Handles employee questions and concerns.
Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
Guides daily Front Desk shift operations.
Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
Strives to improve service performance.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and property occupancy.
Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service within guidelines.
Handles guest problems and complaints seeking assistance from supervisor as necessary.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.
Assists in the review of comment cards and guest satisfaction results with employees.
Ensures employees have the proper supplies and uniforms.
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Provides feedback to individuals based on observation of service behaviors.
Participates in an ongoing employee recognition program.
Conducts training when appropriate.
Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: JW Marriott Edmonton ICE District takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply About employer

More about this job

Responsibilities

Lead and support daily front desk and front office operations, including guiding staff, managing shift coverage, resolving guest concerns, and maintaining service standards. Support revenue and budget objectives, staff development and performance, guest recognition programs, and compliance with hotel policies.

Requirements

Applicants need a high school diploma or GED and two years of relevant guest services or front desk experience, or a two-year degree in a related field with no experience required. The role also requires the ability to lead and coach employees, deliver excellent guest service, resolve problems, and support front office operations.

Skills

Front Desk Operations
Guest Services
Team Leadership
Staff Coaching
Customer Service
Guest Relations
Conflict Resolution
Complaint Handling
Staff Training
Performance Management
Staff Scheduling
Revenue Management
Budget Management
Financial Decision-Making
Communication
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Front Office
Guest Services
Bell Staff
Door Staff
Switchboard
Concierge
Hospitality
Hotel Operations
Guest Satisfaction
Customer Service
Guest Recognition
Guest Information Tracking System
Room Revenue
Property Occupancy
Financial Objectives
Budget Management
Credit Policies
Loss Prevention
Staff Coaching
Employee Training
Performance Appraisals
Employee Recognition
Conflict Resolution
Service Standards

Report this job