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Marriott International

Assistant Manager Food & Beverage Operations

Quebec, QC, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
Posting language: English
Posted: Nov 12, 2026

Original job description

Additional InformationProgramme de bonification annuelleRégime de retraite et avantages sociaux compétitifsAvantages voyages exclusifs MarriottBilinguisme (Français - Anglais) exigé
Job Number26137968
Job CategoryFood and Beverage & Culinary
Location690 Boul Rene Levesque Est, Quebec City QC G1R 5A8, CanadaVIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Bonus Eligible: Y
Pay Range: $53,000-$65,000 annuellement

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Provides excellent customer service to all employees.

Responds quickly and proactively to employee's concerns.

Uses coaching skills throughout the property.

Demonstrates self confidence, energy and enthusiasm.

Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

Provides excellent customer service.

Responds quickly and proactively to guest's concerns.

Understands the brand's service culture.

Sets service expectations for all guests internally and externally.

Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

Follows up to ensure complaints have been addressed to the guest's satisfaction.

Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

Complies with all corporate accounting procedures.

Assists GM as needed with annual Quality audit.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee assigned food and beverage and culinary operations, maintaining guest and employee satisfaction, service standards, and financial goals. Coach and motivate staff, resolve guest and employee concerns, ensure complaints are followed through, and assist with accounting procedures and annual quality audits.

Requirements

Requires a high school diploma or GED and three years of relevant experience, or a two-year degree in a related field and one year of relevant experience. French-English bilingualism is required.

Skills

Food And Beverage Operations
Culinary Operations
Guest Service
Customer Service
Employee Engagement
Teamwork
Coaching
Staff Motivation
Conflict Resolution
Complaint Resolution
Financial Goal Management
Quality Auditing
Accounting Procedures
Bilingual Communication

Benefits

Annual Bonus Program
Retirement Plan
Competitive Benefits
Exclusive Marriott Travel Benefits

Visa sponsorship

Not detected in the job text

Keywords

Food And Beverage
Culinary Operations
Hospitality
Food Service Management
Hotel And Restaurant Management
Business Administration
Guest Satisfaction
Employee Satisfaction
Customer Service
Service Standards
Financial Goals
Teamwork
Continuous Improvement
Employee Coaching
Staff Motivation
Guest Complaint Resolution
Client Relationship Building
Accounting Procedures
Quality Audit
French-English Bilingualism

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