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Added 1 day ago
DH
Assistant Rooms Operations Manager
Delta Hotels and Resorts®
Kelowna, BC
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 1 day ago
M
Assistant Rooms Operations Manager
Marriott
Kelowna, BC
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 2 days ago
DG
Maintenance Assistant
Dexterra Group
Moosonee, ON
- Full-time
Shuttle Bus Driver - C License Required · Valid C license required - or G license willing to get C Class
Added 2 days ago
D
Maintenance Assistant
Dexterra
Moosonee, ON
- $23 to $25 CAD / hour
- Full-time
Shuttle Bus Driver - C License Required · Valid C license required - or G license willing to get C Class
Added 2 days ago
AR
Assistant General Manager
Algonquin Resort
Ottawa, ON
- Full-time
The Assistant General Manager is primarily responsible for the operations of the front office department, while supporting the General Manager in the day-to-day operation of all…
Added 5 days ago
FS
Night Manager
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
In this role, you will oversee all hotel activities during the overnight shift, serving as the primary leader on property. You will communicate and follow up on guest requests, operational…
Added 6 days ago
DG
Maintenance Assistant
Dexterra Group
ON · Ontario, Canada
- Full-time
Shuttle Bus Driver - C License Required · Valid C license required - or G license willing to get C Class
Added 6 days ago
DG
Maintenance Assistant
Dexterra Group
ON · Ontario, Canada
- Full-time
Shuttle Bus Driver - C License Required · Valid C license required - or G license willing to get C Class
Added 6 days ago
DG
Maintenance Assistant
Dexterra Group
ON · Ontario, Canada
- Full-time
Shuttle Bus Driver - C License Required · Valid C license required - or G license willing to get C Class
Added 6 days ago
DG
Maintenance Assistant
Dexterra Group
ON · Ontario, Canada
- Full-time
Shuttle Bus Driver - C License Required · Valid C license required - or G license willing to get C Class
Added 6 days ago
D
Maintenance Assistant
Dexterra
ON · HWY, Ontario
- $23 to $25 CAD / hour
- Full-time
Shuttle Bus Driver - C License Required · Valid C license required - or G license willing to get C Class
Added 6 days ago
MH
PM Houseperson
MERANI HOSPITALITY
Niagara Falls, ON
- $17.95 to $20.5 CAD / hour
- Part-time
JOB OVERVIEW: EVENING SHIFT
Added 7 days ago
M
Assistant Rooms Operations Manager
Marriott
Vancouver, BC
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 8 days ago
DH
Assistant Front Office Manager
Delta Hotels and Resorts®
Quebec, QC
- Full-time
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
Added 8 days ago
M
Assistant Front Office Manager
Marriott
Quebec, QC
- Full-time
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
Added 12 days ago
LH
Assistant Front Office Manager - FT - Chelsea Hotel - Toronto
Langham Hospitality Group
Canada
- Full-time
Provides leadership and direction for Front office /Brilliant Colleagues, ensuring that the service standards and policies of Chelsea Hotel are met. Reporting to the Front Office Manager,…
Added 12 days ago
WH
Assistant Rooms Operations Manager
Westin Hotels & Resorts
Ottawa, ON
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 12 days ago
FH
Fairmont Gold Assistant Manager Full-time
Fairmont Hotels & Resorts
Victoria, BC
- Full-time
Serving It Right certification required · Must possess a professional presentation
Added 12 days ago
M
Assistant Rooms Operations Manager
Marriott
Ottawa, ON
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 13 days ago
A
Fairmont Gold Assistant Manager Full-time
AccorHotel
Victoria, BC
- Full-time
Serving It Right certification required · Must possess a professional presentation
Added 13 days ago
Assistant Guest Experience Manager
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
The Assistant Guest Experience Manager is responsible for supporting an exceptional guest experience throughout Fantasyland Hotel, with a strong focus on service delivery, guest engagement…
Added 13 days ago
HR
Front Office Manager
Hyatt Regency
Vancouver, BC
- Full-time
This position reports to the Hotel Director of Operations and Assistant Director of Operations. The Front Office Manager (FOM) oversees Assistant Front Office Managers, Front Desk Hosts,…
Added 14 days ago
DH
Assistant Housekeeping Manager (Maternity Leave Contract: 12-months)
Delta Hotels and Resorts®
Calgary, AB
- Contract
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 14 days ago
Housekeeping Supervisor
Northland Properties
Vancouver, BC
Coordinate with internal departments (engineering & front desk) as required to create/
Added 14 days ago
HR
Front Office Manager
Hyatt Regency
Vancouver, BC
- Full-time
This position reports to the Hotel Director of Operations and Assistant Director of Operations. The Front Office Manager (FOM) oversees Assistant Front Office Managers, Front Desk Hosts,…

Closed listing

Marriott International

Assistant Rooms Operations Manager

Vancouver, BC, Canada

Pay Range: $70,000 - $83,000 Annually · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Pay Range: $70,000 - $83,000 Annually
Job type: Full-time
Closing date: Sep 18, 2026
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Aug 19, 2026

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Original job description

Archived listing. The details below describe a past opening.

Additional Information

Job Number 26104675

Job Category Rooms & Guest Services Operations

Location 39 Smithe Street, Vancouver, BC, Canada, V6B 0R3 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $70,000 - $83,000 Annually

Bonus Eligible: Y

Job Summary

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education And Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
Runs and reviews critical information contained in room operations reports.
Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.
Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.
Operates all department equipment as necessary and reporting malfunctions.
Ensures employees have the proper supplies and uniforms.
Understands night audit procedures and being able to comprehend and utilize reports as necessary.
Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.
Verifies accuracy of room rates to maximize revenue opportunities
Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing For And Managing The Guest Experience

Participates as needed in the investigation of employee and guest accidents.
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.
Trains staff and monitoring adherence to all relevant policies and procedures.
Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.
Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.
Empowers employees to provide excellent customer service within guidelines.
Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.
Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.
Communicates performance expectations employees in accordance with job descriptions for each position.
Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.
Coaches, counsels and encourages employees.
Participates in employee progressive disciplinary procedures as required.
Handles employee questions and concerns.
Participates in an ongoing employee recognition program.
Effectively schedules employees to business demands and tracks employee time and attendance.
Assists in performing the payroll function.
Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: JW Marriott Parq Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About employer

More about this job

Responsibilities

This role focuses on supporting day-to-day Rooms Operations, including the supervision of Housekeeping, Laundry, and Guest Services. The manager ensures guest satisfaction and property cleanliness while managing departmental budgets and staffing levels.

Requirements

Candidates need a high school diploma with 4 years of experience, or a 2-year degree in Hospitality or Business with 2 years of experience. Experience in guest services, front desk, or housekeeping is required.

Skills

Rooms Operations Management
Guest Services
Housekeeping Supervision
Front Desk Operations
Revenue Management
Budget Management
Staff Training
Employee Performance Appraisal
Guest Relations
Night Audit Procedures
Payroll Management
Conflict Resolution
Loss Prevention
Staff Scheduling
Operational Compliance
Customer Service

Visa sponsorship

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Keywords

Hospitality
Rooms Operations
Guest Services
Housekeeping
Front Desk
Revenue Maximization
Operating Budget
Night Audit
Loss Prevention
Employee Recognition
Performance Appraisal
Payroll
Luxury Hotels
JW Marriott
Guest Satisfaction
Staff Supervision

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Jobs in Canada