Find work in Canada.

576,714 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
UO
Assistant Professor (tenure-track)
University of British Columbia
Vancouver, BC · UBCV | Frank Forward Building (FORW)
- Full-time
The UBC’s Norman B. Keevil Institute of Mining Engineering offers a broad professional degree program, integrating courses on engineering principles, earth and mineral sciences, mining and…
Added 12 mins ago
UO
Assistant Professor of Teaching (tenure-track)
University of British Columbia
Vancouver, BC · UBCV | Frank Forward Building (FORW)
- Full-time
The UBC’s Norman B. Keevil Institute of Mining Engineering offers a broad professional degree program, integrating courses on engineering principles, earth and mineral sciences, mining and…
Added 12 mins ago
UO
Assistant Professor of Teaching (tenure-track)
University of British Columbia
Vancouver, BC · UBCV | Frank Forward Building (FORW)
- Full-time
The UBC’s Norman B. Keevil Institute of Mining Engineering offers a broad professional degree program, integrating courses on engineering principles, earth and mineral sciences, mining and…
Added 12 mins ago
UO
Assistant Professor (tenure-track)
University of British Columbia
Vancouver, BC · UBCV | Frank Forward Building (FORW)
- Full-time
The UBC’s Norman B. Keevil Institute of Mining Engineering offers a broad professional degree program, integrating courses on engineering principles, earth and mineral sciences, mining and…
Added 12 mins ago
M
Medical Laboratory Assistant/Technician
Medcan
Toronto, ON
- $41,830 to $57,516.25 CAD / year
- Full-time
Graduate of certified Medical Laboratory Assistant/Technician program
Added 26 mins ago
Indigenous Community Legal Worker-Advocate/Paralegal, Term B050-26
Legal Aid BC
Victoria, BC
To liaise with Indigenous communities and agencies and provide advocacy and administrative support, legal information and advice, early intervention, education and community outreach, and…
Added 26 mins ago
SE
HR Specialist
Schneider Electric
Montreal, QC
- Full-time
…strong customer service mindset with accurate and timely HR case…
Added 27 mins ago
TU
Assistant Professor of Teaching (tenure-track)
The University of British Columbia
Vancouver, BC
- Full-time
The UBC’s Norman B. Keevil Institute of Mining Engineering offers a broad professional degree program, integrating courses on engineering principles, earth and mineral sciences, mining and…
Added 27 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
A Post Secondary education in a recognized Hospitality Management program would be an asset.
Added 42 mins ago
CO
Records and Privacy Assistant
City of Belleville
Belleville, ON
- Full-time
Reporting to the Deputy City Clerk, this position provides administrative support, coordinates Freedom of Information (FOI) requests, supports the Corporation’s records management program,…
Added 56 mins ago
LT
Assistant Personal Training Lead
Life Time Inc.
Ajax, ON
- Full-time
Demonstrated strong communication, sales, program design, and coaching skills
Added 56 mins ago
Administrative Assistant (Bilingual)
The Canada Life Assurance Company
Montreal, QC
The Administrative Assistant in our Disability Management Services Office (DMSO) in Montreal will be responsible for supporting the team with the day to day administrative functions for…
Added 56 mins ago
Policy Advisor
Government of Alberta
AB
Are you a strategic thinker who thrives on complex policy challenges and enjoys turning various information and perspectives into clear, actionable advice?
Added 56 mins ago
Senior Analyst
Government of Alberta
Calgary, AB
The Engagement and Partnerships Branch provide strategy and advice to the Minister, Deputy Minister, and the division’s Assistant Deputy Minister on internal and external stakeholder…
Added 1 hour ago
MO
Administrative Assistant II
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
The Municipality of Chatham-Kent has an opening for a permanent full-time Administrative Assistant II in the Housing Services division.
Added 1 hour ago
FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- From $21.5 CAD / hour
- Full-time
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an…
Added 1 hour ago
DL
Apply Operations Assistant
DynaIndustrial LP
Saskatoon, SK
- Full-time
DynaIndustrial is looking for an Operations Assistant to join our Saskatoon team. This is a hands-on support role for someone who is comfortable working in a fast-paced industrial and…
Added 1 hour ago
T
Assistant Branch Manager Trainee
TD
Brampton, ON
- Full-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…
Added 1 hour ago
M
Senior Project Enablement Lead
McKesson
Mississauga, ON
- Full-time
Coordinate with Finance to provide visibility into financial information, risks and trade-offs without owning day-to-day budget administration.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brantford, ON
- Part-time
Greet customer promptly and gather prescription information according to Standards
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
North Vancouver, BC
- Part-time
Greet customer promptly and gather prescription information according to Standards
Added 1 hour ago
MU
Event Assistant
McGill University
Montreal, QC · Bronfman Building
- Part-time
MMR, MBA, MMA students or U2 of the McGill University BCom Degree program, with a concentration in Retail and preferably a focus on finance, analytics and/or IS. Ability to prioritize and…
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Part-time
Greet customer promptly and gather prescription information according to Standards
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Surrey, BC
- Part-time
Greet customer promptly and gather prescription information according to Standards
Added 1 hour ago
FH
Administrative Assistant, Clinical Operations - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
Performs record management duties such as setting up and maintaining numeric, alphabetical, and subject filing systems and databases, indexing files and materials to be filed, and…

Marriott

Assistant Front Office Manager

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 3, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply About employer

More about this job

Responsibilities

The Assistant Front Office Manager supports the Front Office Manager in overseeing daily operations, including supervising staff and managing guest services. They are responsible for ensuring high levels of guest satisfaction, maintaining service standards, and optimizing departmental financial performance.

Requirements

Candidates must possess either a high school diploma with 2 years of relevant experience or a 2-year degree in a hospitality-related field. Strong leadership, communication, and problem-solving skills are essential for managing team performance and guest relations.

Skills

Front office management
Staff supervision
Guest services
Conflict resolution
Customer satisfaction
Financial performance management
Leadership
Communication skills
Problem solving
Hospitality management
Check-in and check-out procedures
Team building
Policy compliance
Employee coaching
Data analysis

Benefits

Annual bonus program
Retirement plan
Competitive benefits
Exclusive Marriott travel discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Guest Services
Hotel Management
Staff Supervision
Customer Retention
Operations Management
Marriott International
Delta Hotels
Check-in
Check-out
Conflict Resolution
Performance Management
Service Standards
Team Leadership
Guest Satisfaction
Policy Compliance
Employee Recognition
Financial Performance
Communication

Report this job