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Added 1 day ago
Assistant Hotel Manager
Sunshine Village Corporation
Banff, AB
The Assistant Hotel Operations Manager ensures outstanding guest experiences by supporting the Hotel Operations Manager’s oversight of the Resort’s alpine, slope-side hotel, the Sunshine…
Added 1 day ago
DH
Assistant(e) gestionnaire des opérations nourriture & boissons
Delta Hotels and Resorts®
Quebec, QC
- Full-time
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
Added 1 day ago
FH
Assistant Banquet Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Official title for this position is Assistant Event Operations Manager.
Added 1 day ago
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Administration Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
The Client Service Assistant role sits within Nesbitt Burns, the full‑service investment advisory platform within Private Wealth, supporting high‑net‑worth clients through personalized…
Added 1 day ago
P&
Adjoint(e) executif(ve) / Executive assistant
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 1 day ago
FS
Executive Steward
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
As our hotel is open 24/7, 365 days a year, we expect our Assistant Director of People and Culture to be flexible in working mornings, evenings, weekends, and holidays.
Added 1 day ago
Operations Manager
Great Canadian Entertainment
Dawson Creek, BC
Under the general direction of the Assistant General Manager in Operations, BC. This position is responsible for the planning and directing of site operations along with the overall…
Added 1 day ago
R
Adjoint(e) executif(ve) / Executive assistant
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 1 day ago
A
Assistant Banquet Manager
AccorHotel
Banff, AB
- Full-time
Official title for this position is Assistant Event Operations Manager.
Added 1 day ago
Gérant(e) de magasin -ACT
Circle K
Rivière-du-Loup, QC
Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 2 days ago
FH
Assistant Kitchen Manager
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Assistant Kitchen Manager. Every memorable dining experience at Fairmont Jasper Park Lodge…
Added 2 days ago
FH
Restaurant General Manager
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new General Manager, Outlets. Creating an engaging work environment for colleagues of Fairmont…
Added 2 days ago
DH
Assistant Manager Food & Beverage Operations
Delta Hotels and Resorts®
Quebec, QC
- Full-time
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
Added 2 days ago
A
Assistant Server, Clockwork (Part-Time)
AccorHotel
Toronto, ON
- Part-time
…excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of…
Added 2 days ago
FS
Généraliste Talent et Culture / People & Culture Generalist
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
- Full-time
The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our…
Added 2 days ago
A
Restaurant General Manager
AccorHotel
Jasper, AB
- Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new General Manager, Outlets. Creating an engaging work environment for colleagues of Fairmont…
Added 2 days ago
CB
Assistant HSE Manager (Yard and Industrial Operations)
CapWest Build
Coquitlam, BC · United Blvd Coquitlam
- Full-time
…growing company? Cap West Group of Companies is seeking an Assistant HSE Manager – Yard & Industrial Operations to lead the day-to-day health, safety and environmental activities for our…
Added 2 days ago
A
Assistant Kitchen Manager
AccorHotel
Jasper, AB
- Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Assistant Kitchen Manager. Every memorable dining experience at Fairmont Jasper Park Lodge…
Added 2 days ago
A
General Manager, Restaurant
AccorHotel
Jasper, AB
- Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new General Manager, Outlets. Creating an engaging work environment for colleagues of Fairmont…
Added 2 days ago
M
Assistant Manager Food & Beverage Operations
Marriott
Quebec, QC
- Full-time
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
Added 3 days ago
DH
Assistant Housekeeping Manager
Delta Hotels and Resorts®
Calgary, AB
- Full-time
Job CategoryRooms & Guest Services Operations
Added 3 days ago
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Baffinland Community Liaison Officer (BCLO) & Training Officer
Baffinland
Clyde River, NU
- Full-time
…community. Report to the Community and Strategic Development’s Assistant Manager to assist in providing information to the community, conducting and coordinating various community meetings,…
Added 3 days ago
M
Server Assistant
Marriott
Vancouver, BC
- Full-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 3 days ago
M
Assistant Housekeeping Manager
Marriott
Calgary, AB
- Full-time
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry,…
Added 4 days ago
CH
Director of Finance | Hotel PUR, Quebec, A Tribute Portfolio Hotel
Crescent Hotels & Resorts
Quebec, QC
- Full-time
Comply at all times with Crescent Hotels & Resorts standards and regulations to encourage safe and efficient hotel operations.

Marriott

Assistant Housekeeping Manager

209 Fourth Avenue SE, 0, Calgary, AB, T2G 0C6, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 21, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Calgary Downtown takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

Supports and supervises daily Rooms Operations, including housekeeping and related guest-service areas, while maintaining cleanliness and service standards. Helps manage budgets, staffing, training, guest satisfaction, shift operations, and compliance with property policies and procedures.

Requirements

Requires either a high school diploma or GED with four years of relevant experience, or a two-year degree in a related field with two years of relevant experience. Prior housekeeping experience is preferred.

Skills

Housekeeping Operations
Rooms Operations
Guest Services
Front Desk Operations
Staff Supervision
Guest Relations
Budget Management
Revenue Management
Employee Training
Scheduling
Payroll Administration
Performance Management
Conflict Resolution
Safety Procedures
Loss Prevention
Guest Complaint Resolution

Visa sponsorship

Not detected in the job text

Keywords

Housekeeping
Rooms Operations
Front Desk
Guest Services
Recreation
Laundry
Bell Staff
Concierge
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Property Occupancy
Operating Budgets
Payroll Progress Reports
Guest Satisfaction
Guest Information Tracking System
Employee Training
Staff Scheduling
Time and Attendance
Performance Appraisals
Progressive Discipline
Emergency Procedures
Safety Procedures
Guest Complaint Resolution

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