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Added 5 mins ago
Admissions & Transfer Credit Assistant
University of Toronto
Toronto, ON
Working under the general direction of the Assistant Registrar and Admissions and Transfer Credit Manager, you will provide exemplary customer service by advising prospective students,…
Added 5 mins ago
TC
General Manager, Allied Parts
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a commercially driven General Manager - Allied Parts to lead and grow an increasingly important parts business. This senior leadership role combines strategy,…
Added 5 mins ago
RC
Candidate Eligibility Coordinator
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
Under the direction of the Manager, TMCE-Credentials, as the successful candidate, you have experience in understanding and applying policies to application processes, preferably in a…
Added 5 mins ago
KD
Casual Direct Support Professional
Karis Disability Services
Muskoka Lakes, ON
- Part-time
…services to people. Working within Karis Disability Services Service Principles, the Relief Support considers each person’s intrinsic…
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BC
Client Service Assistant
BFL CANADA
Waterloo, ON
- Full-time
As a Client Service Assistant, you will be responsible to assist the Client Service Manager and the Client Service Representative to ensure the Commercial team meets company objectives and…
Added 5 mins ago
SC
General Manager - Environmental Services (70314051)
Sodexo Canada Ltd
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
As a General Manager, Environmental Services (EVS), you will provide strategic and operational leadership for environmental services within a healthcare, research facility environment. You…
Added 5 mins ago
BR
General Manager
BGO Real Estate
AB · Calgary, AB
- Full-time
The General Manager will guide the property’s financial performance by monitoring budgets, expenses, revenue, financial reports, tenant billing, and receivables while working with owners…
Added 5 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- From $22 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 5 mins ago
RS
Assistant Director, Inclusive Supports
Rygiel Supports for Community Living
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- Full-time
Own service continuity across all homes: coverage, vacancy management, and staffing deployment, with accountability for scheduling delivered at the cluster level.
Added 5 mins ago
UH
Registered Dietitian
University Health Network
Toronto, ON
- Part-time
Working under the direction of the Operational Manager and in collaboration with other members of the interdisciplinary team, this Casual Registered Dietitian position will support all…
Added 5 mins ago
MC
Registered Practical Nurse - Permanent Full-Time Days and Evenings
Mill Creek Care Centre
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- Full-time
The Registered Practical Nurse (RPN) reports to the Assistant Director of Care/Nurse Manager and provides clinical leadership to support safe, high-quality, person-centred care. The RPN…
Added 5 mins ago
MC
Nurse Practitioner - Full-Time
Mill Creek Care Centre
Barrie, ON
- Full-time
Added 5 mins ago
A
Assistant Manager, Reign Restaurant & Monogram Bar
AccorHotel
Toronto, ON
- Full-time
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
Added 5 mins ago
RM
Payroll Specialist
Regional Municipality of Peel
Canada
- Other
Joining our Payroll team means becoming part of a collaborative group of professionals who are committed to service excellence, continuous improvement, accountability, and creating positive…
Added 5 mins ago
Sales Account Manager, CPG - Amazon Ads
Amazon
Toronto, ON
We’re looking for a results oriented Sales Account Manager on our CPG business who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous…
Added 20 mins ago
CB
Acting Store Manager
CosmoProf Beauty
Courtenay, BC
- Full-time
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Added 20 mins ago
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Shelter Resource Worker
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- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 20 mins ago
A
Senior Manager, Investment Fund Operations
Aviso
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
We're looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 20 mins ago
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Compensation Specialist
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Montreal, QC
- Contract
Sr. Compensation Analyst / Compensation Manager
Added 20 mins ago
A
Senior Manager, Investment Fund Operations
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
We're looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 20 mins ago
MU
Gestionnaire de clinique/Clinic Manager
McGill University
Montreal, QC
- $66,190 to $99,210 CAD / year
- Full-time
…leadership mobilisateur, sa rigueur opérationnelle et son sens du service, capable d’évoluer dans un environnement dynamique et…
Added 20 mins ago
IR
Personal Lines Account Manager
Impact Recruitment
Toronto, ON · Etobicoke, ON
- Full-time
An established insurance brokerage in Etobicoke is seeking a RIBO-licensed Personal Lines Account Manager to join a collaborative team of six to seven account managers.
Added 20 mins ago
D
Business Development Manager GTA
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 20 mins ago
Senior Software Developer
TripArc
Toronto, ON
…business rule actually is. Other days it means designing a new service, or fixing something in production. If that variety sounds energizing, you'll fit…
Added 20 mins ago
PLANT MANAGER
SOPREMA Canada
Woodstock, ON
Reporting to the Director of Operations, the Plant Manager leads a non-unionized site of approximately 30 employees operating 24 hours a day, five days a week. The priority is to…

Marriott

Assistant Housekeeping Manager (Maternity Leave Contract: 12-months)

209 Fourth Avenue SE, 0, Calgary, AB, T2G 0C6, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 28, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Calgary Downtown takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Assistant Housekeeping Manager supports daily room operations, including supervising housekeeping, laundry, and front desk staff to ensure cleanliness and service standards. They also manage departmental budgets, oversee staffing levels, and handle guest feedback to maintain high satisfaction levels.

Requirements

Candidates must have a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in hospitality or a related field. Strong leadership, communication, and operational management skills are required to oversee daily shift activities and staff performance.

Skills

Housekeeping management
Front desk operations
Staff supervision
Budget management
Guest relations
Loss prevention
Payroll administration
Training and development
Performance management
Conflict resolution
Inventory management
Safety procedures
Reporting
Scheduling
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Housekeeping
Rooms Operations
Front Desk
Hospitality Management
Guest Services
Laundry Operations
Concierge
Budgeting
Payroll
Loss Prevention
Staff Training
Performance Appraisal
Guest Satisfaction
Shift Management
Safety Procedures
Inventory Control
Revenue Management
Team Leadership
Scheduling
Customer Experience

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