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Added 1 min ago
Store Associate
The Salvation Army in Canada
Victoria, BC
Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 1 min ago
Pharmacist - Full Time
Loblaw Companies Limited
Toronto, ON
Full-time
This position reports to the Pharmacy Manager and is responsible for receiving, preparing and delivery of Rx accurately and timely. Ensuring adequate inventory levels to meet patient’s…
Added 2 mins ago
Area Manager - West Toronto
Strathmore Landscape Contractors
Toronto, ON
Temporary
The Area Manager’s overall role is to communicate organizational needs, oversee employees' performance, provide guidance, support, and manage the reciprocal relationship between staff and…
Added 2 mins ago
DYNAMITE - Sales Associate PT - Yorkdale Shopping Centre
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Toronto, ON · North York, Ontario
Part-time
Reporting to the Store Manager, your main focus as Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer.…
Added 2 mins ago
Nike - Sales Coach - Markville
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Added 2 mins ago
HSR- Night Auditor
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Added 2 mins ago
Electrical Designer
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Added 2 mins ago
Tunnel Engineer
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Full-time
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Added 2 mins ago
Clinical Research Coordinator II
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital (BCCH)
$5,538.94 to $6,497.44 CAD / month
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Added 2 mins ago
HR Assistant
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Gordon and Leslie Diamond Health Care Centre (VGHHCC)
$4,594 to $4,827 CAD / month
Full-time
This position reports to the Administrative Manager and takes direction from the HR Coordinator. The HR Assistant also interacts with other UBC staff and faculty members in order to support…
Added 2 mins ago
Front End Service Clerk (West Springs)
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Added 13 mins ago
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Added 13 mins ago
Security Supervisor - Weekends
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AB · Edmonton, AB
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Collaborate with the Operations Manager to communicate updates to the client
Added 13 mins ago
Business/Technical Analyst
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Added 14 mins ago
Product Manager, Accountant
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Added 14 mins ago
Restaurant Assistant Manager
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Added 14 mins ago
Store Manager
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Added 14 mins ago
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Added 14 mins ago
Manager, Cardiology
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Added 14 mins ago
Assistant Chef Manager
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Added 14 mins ago
Laboratory Technologist
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Added 14 mins ago
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Added 14 mins ago
Superviseur, Transport / Transportation Supervisor
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Se rapportant au Chef du transport, le superviseur du transport est chargé de gérer les opérations de livraison afin d'atteindre les objectifs corporatifs. Principalement, il supervise…
Added 14 mins ago
Senior Manager, Operations - Infrastructure & Platform Services (IPS)
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Vancouver, BC
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Implement and continuously improve operational metrics and frameworks across distributed teams, in partnership with program and operations management teams.
Added 14 mins ago
Senior Property Manager – Residential Rental Portfolio
Canterra Group
Toronto, ON · North York, ON
$80,000 to $115,000 CAD / year
Full-time
Senior Property Manager – Residential Rental Portfolio - Class A

Marriott

Assistant Manager – Food & Beverage Operations

Terminal 3, Toronto AMF, P.O. Box 3000, Toronto, ON, L5P 1C4, Canada

Job type: Full-time
Experience: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
Posting language: English
Posted: Sep 23, 2026

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Original job description

JOB SUMMARY

Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms.

Supervises daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunctions.

Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish work.

Maintains the operating budget, and verifies that standards and legal obligations are followed.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to verify understanding.

Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Maintains availablility and is approachable to all team members.

Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Maintains budgets, operating statements and payroll progress report.

Performs other duties, as assigned, to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Sheraton Gateway Hotel in Toronto International Airport takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

Supervise daily food and beverage operations, staffing, supply ordering, cleaning programs, and compliance with operational, brand, and legal standards. Manage budgets and service quality while resolving guest concerns and supporting team performance.

Requirements

Requires either a high school diploma or GED and three years of relevant food and beverage, culinary, or related experience, or a two-year degree in a relevant field and one year of related experience. Relevant fields include food service management, hotel and restaurant management, hospitality, and business administration.

Skills

Food And Beverage Operations
Daily Operations Management
Staff Supervision
Guest Service
Customer Satisfaction
Inventory Ordering
Budget Management
Quality Control
Policy Compliance
Staffing Management
Team Leadership
Problem-Solving
Cleaning Program Coordination
Payroll Reporting
Guest Relations

Visa sponsorship

Not detected in the job text

Keywords

Food And Beverage
Culinary Operations
Food Service Management
Hotel And Restaurant Management
Hospitality
Business Administration
Daily Operations
Staffing Levels
Guest Service
Customer Satisfaction
Supply Ordering
Cleaning Supplies
Uniforms
Operating Budget
Financial Objectives
Quality Standards
Policy Compliance
Legal Compliance
Self-Inspection Program
Equipment Maintenance
Cleaning Program
Guest Relations
Service Recovery
Comment Cards
Payroll Progress Reports
Problem-Solving

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