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Added 3 mins ago
IT Business Analyst (On Call)
Okanagan College
Kelowna, BC
Under the general direction of the Manager of Software & Enterprise Systems, the IT Agile Project Coordinator plays a key role in coordinating a variety of technology initiatives that…
Added 3 mins ago
CM
Mental Health Nurse
CASA Mental Health
AB
- $40.28 to $53.03 CAD / hour
- Full-time
Reporting to the Program Manager or Program Supervisor, the Mental Health Nurse works collaboratively within an interdisciplinary team to provide and coordinate services, including nursing…
Added 5 mins ago
BG
SERVICE TECHNICIAN - BRITISH COLUMBIA
BV GLAZING
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
Uphold excellence through training, education and innovation.
Added 5 mins ago
N
Department Manager- Nike Vaughan Mills Store
Nike
Vaughan, ON · Concord, ON · NFS CA VAUGHAN MILLS
- $27.47 to $29 CAD / hour
- Full-time
As a Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll…
Added 5 mins ago
M
Assistant Food & Beverage Operations Manager
Marriott
Vancouver, BC
- Full-time
Supports and supervises an effective monthly self inspection program.
Added 18 mins ago
TR
AI Product Security Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Product Security Manager, you will lead a team of senior security engineers within Thomson Reuters' Product Security function. You will help engineering teams across a diverse product…
Added 18 mins ago
C
Quality Assurance Coordinator
Cencora
Mississauga, ON · CAN > ON > Mississauga > Viscount
- Full-time
Overview and verify technical change controls, calibration, maintenance and qualification / validation program according to internal guidelines, supporting the local facility representative…
Added 18 mins ago
SC
Administrative Assistant
Strathcona County
Sherwood Park, AB
- Full-time
Reporting to and supporting the Supervisor, Administrative Support, this position provides administrative support to the Manager, Utilities Finance and Accounting, the Utilities Finance and…
Added 18 mins ago
T
Sr. Manager, Business Management
TD
Toronto, ON
- Full-time
Ensure an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
Added 18 mins ago
T
Personal Banking Associate Trainee
TD
Markham, ON
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 18 mins ago
B
Senior Manager, Technology Risk Management
BMO
Toronto, ON · FCP
- Full-time
…with stakeholders to implement the methodology, metrics, and program standards for the assigned portfolio to ensure compliance, effective monitoring, timely reporting, and identify action…
Added 18 mins ago
Supply Chain Coordinator (Project Procurement)
BWXT
Cambridge, ON
…deliverables from other departments. In this role, you will support the Senior Supply Chain Coordinator as required, report to the Procurement Manager, work under the guidance of a Supply…
Added 18 mins ago
Sales Development Manager, Multi-channel
CONA Services
Nanaimo, BC
Collaborate with customers to develop customized business plans that support both the customer and Coke Canada’s objectives.
Added 18 mins ago
Sales Development Manager, Multi-channel
CONA Services
Nanaimo, BC
Coke Canada Bottling Sales Development Manager’s (SDM) are responsible for identifying and selling against opportunities within Coke Canada’s local and national large store customers. The…
Added 18 mins ago
Patient Safety Consultant, Quality & Patient Safety
Nova Scotia Health and IWK Health
Halifax, NS
Department/Program: Quality and Patient Safety, Quality, Patient Safety and Patient Experience
Added 18 mins ago
M
CyberArk Operations Analyst (Idira)
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…Operations team, responsible for the day-to-day operation, support, and maintenance of CyberArk services. This role manages incidents, service requests, operational activities, and user…
Added 18 mins ago
FN
Program Manager
Foster Nation
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
The Program Manager is responsible for the strategic development and operational management of Foster Nation’s programs. This role transitions beyond just traditional social work into…
Added 18 mins ago
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retail sales manager
Garcha Bros Meat Shop & Poultry
Calgary, AB
- Full-time
Participates in a government or community program or initiative that supports youth employment
Added 18 mins ago
IO
Project Manager, Asset Management Execution – Capital Investments
Infrastructure Ontario
Toronto, ON
- Full-time
The Project Manager plays a central role in advancing capital projects through planning, procurement, and implementation. This includes leading scope, schedule and budget management,…
Added 18 mins ago
WC
Manager, Learning and Development
Walmart Canada
Mississauga, ON
- Full-time
…facilitation practices. The role may oversee training initiatives, support learning governance, evaluate program effectiveness, and partner with stakeholders to align learning solutions…
Added 34 mins ago
W
Buyer
Wajax
Montreal, QC · Quebec, QC · Prince George, BC · Acheson, AB · Gloucester Glen, ON · Edmonton, AB · Langley (District), BC · Toronto, ON · London, ON · Sudbury, ON · ON · Mississauga, ON · Stoney Creek, ON · Lively, ON · Langley, BC · Gloucester, ON · Lachine, QC
- Full-time
Immediately communicate significant and/or potential supply issues on key products to the Purchasing Manager, and appropriate planners, sales force, or master data team.
Added 34 mins ago
UG
Supervisor, Arrow Home, Victoria (Permanent, Full-Time)
Union Gospel Mission (Vancouver)
Victoria, BC
- Full-time
The Supervisor, Arrow Home provides day-to-day leadership for UGM Victoria’s residential recovery program for women and families. The Supervisor leads and supports the Recovery Care Team,…
Added 34 mins ago
CH
Care Supervisor - Calgary (12 month Contract)
CBI Home Health
Calgary, AB
- Full-time
…(including environmental safety) and care plan (individual support plan, plan of care) with achievable individual-centered…
Added 34 mins ago
IW
Warehouse/Yard Associate
ICONIX Waterworks
Abbotsford, BC
- Other
20% yard/warehouse organization, cleanup, and general branch support
Added 34 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…

Marriott

Assistant Rooms Operations Manager

10222 102 Street, Edmonton, AB, T5J 4C5, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 5, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Edmonton Centre Suites takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Assistant Rooms Operations Manager supports daily activities across housekeeping, front desk, and guest services to ensure high standards of cleanliness and guest satisfaction. This role also involves supervising staff, managing departmental budgets, and overseeing operational reporting to meet financial and service goals.

Requirements

Candidates must have a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in hospitality or a related field. Strong leadership, communication, and operational skills are required to manage teams and guest interactions effectively.

Skills

Rooms operations management
Housekeeping supervision
Front desk operations
Guest services
Staff training
Budget management
Loss prevention
Payroll administration
Performance management
Conflict resolution
Safety procedures
Inventory management
Guest relations
Scheduling
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Housekeeping
Front Desk
Guest Services
Hospitality Management
Budgeting
Payroll
Loss Prevention
Staff Supervision
Performance Appraisal
Guest Satisfaction
Safety Procedures
Operations Management
Scheduling
Concierge
Laundry Operations
Recreation
Night Audit
Revenue Management
Training

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