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Added 3 mins ago
CL
General Manager - Off Campus
Campus Living Centres
London, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 5 mins ago
BA
Sr. Financial Analyst
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
Coordinate operational workflows relating to management fees, legal entity administration, intercompany activity, and fund operations across global finance teams
Added 18 mins ago
BI
Credit Risk Analyst
BMO Insurance
Toronto, ON
- Full-time
1-3 years of experience in commercial banking, credit analysis, underwriting, loan administration, risk management, or financial services.
Added 20 mins ago
EC
Assistant General Manager (Remote Camp)
ESS Compass
Prince George, BC
- Full-time
Degree or diploma in engineering, business administration, or property management preferred.
Added 31 mins ago
TB
Project Manager, Real Estate & Construction
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Project Manager, Real Estate & Construction, reporting to the Director, Real Estate. This is a full-time, permanent opportunity. This role will oversee and…
Added 33 mins ago
RM
Accounting Technician
Remember Me Roofing
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
…operating in construction, roofing/exteriors, real estate, and property…
Added 34 mins ago
Project Manager, Real Estate & Construction
Brewers Retail Inc
Bolton, ON
We are currently searching for a Project Manager, Real Estate & Construction, reporting to the Director, Real Estate. This is a full-time, permanent opportunity. This role will oversee and…
Added 50 mins ago
CA
Customer Service Representative (Part-Time)
Centurion Asset Management Inc.
Waterloo, ON
- Part-time
Reporting to the Assistant General Manager, the Customer Service Representative is responsible for the professional administration and leasing of a Centurion Property Associates Inc. │The…
Added 50 mins ago
LH
Restaurant & Bar Manager FT- Chelsea - Toronto
Langham Hospitality Group
Canada
- Full-time
Diploma or degree in Hospitality Management, Food and Beverage Management, Business Administration, or a related field preferred.
Added 50 mins ago
TS
Homelessness Services Worker
The Salvation Army Canada and Bermuda Territory
St. Catharines, ON
- Full-time
Develop and implement case management of assigned clients; assist clients in establishing goals, monitoring progress, and preparing discharge plans.
Added 1 hour ago
B
Client Service Associate
BMO
Vancouver, BC · FBT
- Full-time
…professionals operate within a collaborative, team based wealth management model spanning Investment Management, Private Banking, Wealth Planning, and Trust & Estate. This integrated…
Added 1 hour ago
B
Client Service Associate
BMO
Vancouver, BC · FBT
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 1 hour ago
AR
Regional Sales Coordinator
Algonquin Resort
Toronto, ON
- Full-time
Excellentes aptitudes à communiquer à l’écrit et à l’oral; compétences très développées en administration et en gestion du temps. Le bilinguisme français-anglais constitue un atout certain.
Added 1 hour ago
EC
General Manager (Remote Camp)
ESS Compass
Prince George, BC
- Full-time
Degree or diploma in engineering, business administration, or property management preferred.
Added 1 hour ago
MP
residential property manager
Melbourne Property Management Inc.
Toronto, ON · North York, ON
- Full-time
Prepare and administer contracts for property services, such as maintenance
Added 1 hour ago
AY
Client Services Coordinator
Avison Young | Canada
Toronto, ON
- Full-time
Located in our Toronto office and reporting to the Managing Director and Senior Operations Manager, this role includes daily real estate administrative support in a fast-paced environment.…
Added 1 hour ago
PR
Senior Property Administrator
Primaris REIT
Calgary, AB
- $60,000 to $70,000 CAD / year
- Temporary
As the Senior Property Administrator, you will be responsible for daily, monthly, quarterly and annual financial transactions for the property including accounts receivable, collections,…
Added 1 hour ago
MM
Coordinator, Administration
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
Both positions report to the Manager, Administration, who is based in Montreal and provides coverage across both the Montreal, Vancouver and Toronto/Mississauga offices. This role is to be…
Added 1 hour ago
Project Manager (Infrastructure & Facilities)
The City of Red Deer
Red Deer, AB
The Project Manager/Engineer reports to the Capital Projects Engineer in the planning and delivery of municipal capital projects and municipal facility upgrades as assigned. This includes…
Added 2 hours ago
B
Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
…the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 2 hours ago
B
Community Residential Manager
Boardwalk
AB · Edmonton, AB
- Full-time
…the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 2 hours ago
JO
Office Manager
Jameson Offices
Vancouver, BC
- Full-time
We are seeking a dedicated, organized, and customer service-oriented Office Manager to oversee the efficient day-to-day operation of our office. This role requires a highly proactive…
Added 2 hours ago
CO
Accounting Clerk - General (part-time) - Open until filled - Applications processed as received
City of Powell River BC
Powell River, BC
- Part-time
…Clerk - Receivable, Accounting Clerk - Payable, Senior Clerk - Property Tax/Utilities and Accounting Clerk - Payroll, depending on the operational needs of the Department, and provides…
Added 3 hours ago
PC
Manager, FP&A
People Corporation
Winnipeg, MB · Toronto, ON · ON - PC Sheppard - Toronto
- Full-time
Reporting to the VP, FP&A, the Manager, FP&A - Property & Casualty will partner with the VP to serve as a trusted finance business partner to the P&C leadership team and their respective…
Added 3 hours ago
B
Credit Risk Analyst
BMO
Toronto, ON · YNG
- Full-time
1-3 years of experience in commercial banking, credit analysis, underwriting, loan administration, risk management, or financial services.

Marriott

Assistant Rooms Operations Manager

10222 102 Street, Edmonton, AB, T5J 4C5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 5, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Edmonton Centre Suites takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Assistant Rooms Operations Manager supports daily activities across housekeeping, front desk, and guest services to ensure high standards of cleanliness and guest satisfaction. This role also involves supervising staff, managing departmental budgets, and overseeing operational reporting to meet financial and service goals.

Requirements

Candidates must have a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in hospitality or a related field. Strong leadership, communication, and operational skills are required to manage teams and guest interactions effectively.

Skills

Rooms operations management
Housekeeping supervision
Front desk operations
Guest services
Staff training
Budget management
Loss prevention
Payroll administration
Performance management
Conflict resolution
Safety procedures
Inventory management
Guest relations
Scheduling
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Housekeeping
Front Desk
Guest Services
Hospitality Management
Budgeting
Payroll
Loss Prevention
Staff Supervision
Performance Appraisal
Guest Satisfaction
Safety Procedures
Operations Management
Scheduling
Concierge
Laundry Operations
Recreation
Night Audit
Revenue Management
Training

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