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Added 52 mins ago
MM
restaurant manager
MR MIKES SteakhouseCasual
Fort McMurray, AB
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
PH
Restaurant assistant manager
Pizza Hut Canada
Medicine Hat, AB
- Full-time
Added 1 hour ago
CO
Job ID #32266: Manager, Vacant Unit Tax & General Revenue
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director, Revenue Services, the Manager, Vacant Unit Tax & General Revenue provides strategic and operational leadership for the City’s Vacant Unit Tax Program, other…
Added 1 hour ago
CO
Job ID #32267: Manager, Provincial Offences
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director, Customer Service, POA & Financial Integration, the Manager, Provincial Offences provides strategic leadership and operational oversight for the Provincial…
Added 2 hours ago
E
Bilingual VIP Account Manager (English/French)
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Toronto, ON
- Full-time
As a Bilingual VIP Account Manager you will be responsible for managing, retaining, reactivating and growing a portfolio of VIP players across English and French speaking audiences.
Added 2 hours ago
Senior Manager, Accounting
OpenTable
Toronto, ON
The Senior Manager, Accounting owns the completeness and accuracy of international growth revenue and expense across the profit and loss statement and related balance sheets for a…
Added 2 hours ago
EG
Event Technical Lead- BMO Center, Calgary
Encore Global
Calgary, AB
- Full-time
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 2 hours ago
EG
Event Audio Visual Technician- Part Time- Fairmont Jasper Park Lodge
Encore Global
Jasper, AB
- Part-time
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 4 hours ago
TH
parts manager - retail
Thornhill Hyundai
Vaughan, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 4 hours ago
MD
restaurant manager
Moby Dick
White Rock, BC
- Full-time
Added 5 hours ago
NS
hotel manager
Northern Star Hotel & Convention Center
Slave Lake, AB
- Full-time
Develop and implement policies and procedures for daily operations
Added 6 hours ago
LG
Director of Finance
Liftsafe Group of Companies
Cambridge, ON
- Full-time
The Director of Finance is responsible for leading the accounting team, overseeing daily financial operations, and ensuring the absolute accuracy, integrity, and timeliness of monthly…
Added 6 hours ago
HS
Sales Representative E-commerce Logistics or Freight Forwarding
HappyGlobal Service
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Coordinator, Sales Representative, Sales Supervisor, Sales Manager, or Senior Sales Manager level. This role is well suited to someone who understands the logistics market, can develop new…
Added 7 hours ago
RH
General Manager
Rodd Hotels and Resorts
Charlottetown, PE
- Full-time
Job Summary: Rodd Hotels & Resorts is seeking an experienced, energetic, and hands-on General Manager to lead Rodd Royalty Hotel, one of our distinctive properties in beautiful Prince…
Added 7 hours ago
TD
Sales Manager
Target Digital Canada
Vancouver, BC
- Full-time
We are seeking a driven and relationship-oriented Sales Manager to help expand our presence in the BC market. This role is ideal for someone with strong B2B sales experience, particularly…
Added 7 hours ago
TO
retail sales manager
Triple O's Restaurants
Salmon Arm, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 7 hours ago
D
Sales Manager
DESTAWED
Brampton, ON
- Full-time
Strong understanding of sales funnels and revenue operations
Added 7 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 7 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 7 hours ago
AG
Head of Client Services & Toronto Office
Adelphi Group
Toronto, ON
- Full-time
Own the Toronto office operations and financials, including revenue growth, margin management, resourcing, and forecasting.
Added 7 hours ago
AG
Revenue Operations Analyst
Adelphi Group
Toronto, ON
- Full-time
We are looking for a Revenue Operations Analyst to support the day-to-day operations of our revenue organization. This role will improve Salesforce data quality, maintain accurate…
Added 7 hours ago
AG
Demand Generation Marketing Manager
Adelphi Group
Toronto, ON
- Full-time
We're looking for a Demand Generation Marketing Manager to join our team. This role sits within our demand generation function and is responsible for executing B2B marketing programs that…
Added 7 hours ago
UO
Intermediate Specialist, Finance
University of Ottawa
Ottawa, ON · Social Sciences Building
- Full-time
Financial Operations: Oversees the financial administration of operational funds, specialized funds and revenue-generating activities within the faculty. Monitors revenues, expenditures,…
Added 8 hours ago
AH
Integrated Commercial Marketing Coordinator
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
Working under the Integrated Commercial Marketing Manager, you will support campaigns and programs across marketing, ticketing, retail, partnerships, audience development and fan…
Added 8 hours ago
PS
Senior Estimator
Primoris Services Corporation
Acheson, AB · Edmonton, AB · PSC Canada Corporate Office
- Full-time
The role reports to the Estimating Manager and leads capital cost estimates on its own, from bid kickoff through executive approval. Lump sum, unit rate, reimbursable, force account, EPC…

Marriott

Assistant Rooms Operations Manager

10222 102 Street, Edmonton, AB, T5J 4C5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 5, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Edmonton Centre Suites takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Assistant Rooms Operations Manager supports daily activities across housekeeping, front desk, and guest services to ensure high standards of cleanliness and guest satisfaction. This role also involves supervising staff, managing departmental budgets, and overseeing operational reporting to meet financial and service goals.

Requirements

Candidates must have a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in hospitality or a related field. Strong leadership, communication, and operational skills are required to manage teams and guest interactions effectively.

Skills

Rooms operations management
Housekeeping supervision
Front desk operations
Guest services
Staff training
Budget management
Loss prevention
Payroll administration
Performance management
Conflict resolution
Safety procedures
Inventory management
Guest relations
Scheduling
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Housekeeping
Front Desk
Guest Services
Hospitality Management
Budgeting
Payroll
Loss Prevention
Staff Supervision
Performance Appraisal
Guest Satisfaction
Safety Procedures
Operations Management
Scheduling
Concierge
Laundry Operations
Recreation
Night Audit
Revenue Management
Training

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