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Added 11 mins ago
CG
Multiskilled Worker Part Time
Compass Group Canada
Saint John, NB
- Part-time
Covering areas of Housekeeping, Laundry and Food Service to residents with memory and Health issues. We operate 7 days a week with hours between 6am-6:30 pm. Must be able to multi task,…
Added 11 mins ago
CH
Room Attendant
Crescent Hotels & Resorts
London, ON
- Full-time
We Are Looking For Our Next Great Team Member To Join Us On Our Housekeeping Team. Both Full-time And Part-time Positions Available. We Are Committed To Providing You With
Added 11 mins ago
E(
Heavy Duty Cleaner Part Time
ESFM (CCSSL Eurest)
ON · MISSISSAUGA, ON
- Part-time
Previous cleaning/housekeeping experience is required
Added 11 mins ago
B
Cleaning Supervisor
BGIS
Lethbridge, AB
- Full-time
· Coordinate with Cleaners any special project tasks, work orders and the effectiveness of Housekeeping to maintain and provide with quality services.
Added 25 mins ago
CG
Janitor
Compass Group Canada
Wolfville, NS
- Full-time
Previous housekeeping/custodian experience is an asset
Added 25 mins ago
LL
Hairstylist
Lizzy Lee & Me
Victoria, BC
- Full-time
Jump in with general salon housekeeping when you have downtime, we’re a team around here!
Added 25 mins ago
C
Gas Bar Clerk
Co-op
Prince Albert, SK
- Part-time
…(POS) system, stock shelves, face shelves, and perform general housekeeping…
Added 25 mins ago
Labor Maintenance
Amrize
Ottawa, ON
Overall site housekeeping (littering, fences and signs)
Added 25 mins ago
Labor Maintenance
Amrize
Belleville, ON
Maintain overall site housekeeping, including fences, signs, and litter control.
Added 25 mins ago
E
Personal Support Worker
Extendicare
Dryden, ON · Sioux Lookout, ON · ParaMed - Dryden (Government St.)
- Full-time
Provide basic housekeeping tasks and companionship to help your patients enjoy a better quality of life
Added 25 mins ago
E
Personal Support Worker
Extendicare
Fort Frances, ON · ParaMed - FortFrances (McIrvine Rd.)
- Full-time
Provide basic housekeeping tasks and companionship to help your patients enjoy a better quality of life
Added 40 mins ago
CG
Environmental Services Supervisor - Part time - Nights and weekends
Compass Group Canada
Brampton, ON
- Part-time
Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit’s standards.
Added 40 mins ago
QN
In home Personal Support Worker - Hoyer lift experience
Qualicare, North York
Toronto, ON
- $19 to $23 CAD / hour
- Part-time
Added 40 mins ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Ensures the standards of housekeeping and image are maintained
Added 40 mins ago
QE
Certified Caregiver in St Albert
Qualicare, Edmonton NW
Edmonton, AB
- $19 to $21 CAD / hour
- Part-time
Added 41 mins ago
EI
Brand Protection Advisor - Hospitality and Hotels
Ecolab Inc.
London, ON · Windsor, ON
- Full-time
High school diploma and 2 years of hotel hospitality industry-related experience including housekeeping, general management, or front desk supervision
Added 41 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting.
Added 41 mins ago
A
Overnight Cleaner - Housekeeping
AccorHotel
Lake Louise, AB
- Full-time
…further your career in hospitality then to join the Overnight Housekeeping team at the Fairmont Chateau Lake Louise? Enjoy the great trails and deep powder before coming in to work with a…
Added 41 mins ago
A
Housekeeping Houseperson
AccorHotel
Lake Louise, AB
- Full-time
…Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel…
Added 56 mins ago
ME
Operations Supervisor
Miller Environmental Corporation
Morris, MB
- Full-time
Ensure proper waste and material handling, inventory control, housekeeping, and documentation.
Added 56 mins ago
Housekeeper, Independent Living (Casual) - The Waterford
Century Group
Delta, BC
WHMIS Certification and knowledge of janitorial / housekeeping equipment required.
Added 56 mins ago
UR
Construction Site Labourer – Site Cleanup
Ultimate Renovations
Calgary, AB
- Full-time
Perform daily cleaning and housekeeping at active residential renovation sites.
Added 56 mins ago
HF
Automation Systems Operator
Hilton Food Group Plc
Brantford, ON
- $21.63 to $27 CAD / hour
Maintain housekeeping standards around automation systems.
Added 1 hour ago
Technician - II (MN)
Sun Pharmaceutical Industries Ltd
Brampton, ON
Perform housekeeping tasks such as washing floors, walls etc.
Added 1 hour ago
C
Department Supervisor-Produce
Co-op
Edmonton, AB
- Full-time
Maintain Safety & Quality Standards including food safety, housekeeping, and compliance.

Marriott

Assistant Rooms Operations Manager

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Oct 30, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Ottawa takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply About employer

More about this job

Responsibilities

The Assistant Rooms Operations Manager supports daily activities across housekeeping, front desk, and guest services to ensure operational efficiency and high cleanliness standards. They are responsible for supervising staff, managing departmental budgets, and resolving guest issues to maintain service quality.

Requirements

Candidates must possess either a high school diploma with 4 years of relevant experience or a 2-year degree in a hospitality-related field with 2 years of experience. Strong leadership skills and the ability to manage operational reports and staff performance are essential.

Skills

Rooms Operations
Housekeeping Management
Front Desk Operations
Staff Supervision
Guest Services
Budget Management
Payroll Administration
Loss Prevention
Conflict Resolution
Training and Development
Performance Management
Scheduling
Inventory Management
Hospitality Management
Customer Satisfaction

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Housekeeping
Front Desk
Guest Services
Hospitality
Budgeting
Payroll
Staff Supervision
Loss Prevention
Performance Appraisal
Training
Scheduling
Guest Satisfaction
Concierge
Recreation
Laundry
Night Audit
Revenue Management
Safety Procedures
Emergency Procedures
Team Leadership
Customer Service
Operations Management
Property Management

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