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Added 11 mins ago
P
Reimbursement & Logistics Manager
Pharmacy.ca
Toronto, ON · North York, ON
- $90,000 to $120,000 CAD / year
- Full-time
Direct Reports: Reimbursement Program Coordinators and Administrative Assistant
Added 11 mins ago
LL
Legal Assistant - Health Law - 3+ Years - London (Hybrid)
Lerners LLP
London, ON
- Full-time
A post-secondary diploma or certificate in legal office administration, business administration, or a related field is preferred. A Legal Assistant or Law Clerk diploma is considered an…
Added 11 mins ago
SC
Finance and Operations Assistant
Securitas Canada
Toronto, ON
- Full-time
Reporting to the Area Finance & Administration Manager, the Accounts Receivable & Operations Assistant is responsible for processing receivables and assisting with operational functions and…
Added 11 mins ago
Executive Assistant
Pomerleau
Montreal, QC
As an Executive Assistant at Pomerleau, you will play a pivotal role in supporting large scale building projects ranging from $1.5 million to over $1 billion. You will support end to end…
Added 11 mins ago
UO
Project Coordinator, AMPLIFY
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital (BCWH)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 2
Added 26 mins ago
MU
Communications Assistant C
McGill University
Montreal, QC
- Part-time
· Support with the general administration of the Gerald Bronfman Department of Oncology.
Added 26 mins ago
RB
Accounting Assistant (Fixed-Term, approx. 15-17 months)
RDH Building Science
Burnaby, BC
- Full-time
We are looking for a detail-oriented Accounting Assistant to join our finance team on a full-time, fixed-term contract. Reporting to the Controller, you will support day-to-day accounting…
Added 26 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Whitby, ON
- Full-time
Diploma from a Pharmacy Assistant credited course preferred
Added 26 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Tsawwassen, BC
- Part-time
Diploma from a Pharmacy Assistant credited course preferred
Added 26 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Brossard, QC
- Full-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 26 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Milton, ON
- Full-time
Diploma from a Pharmacy Assistant credited course preferred
Added 41 mins ago
E
Assistant Project Manager
EllisDon
AB · Alberta Projects
- Full-time
Administration and management of subcontracts including subcontractor compliance, tracking of changes and deliverable
Added 55 mins ago
L
Assistant Manager, Guest Experience | Contract till June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 55 mins ago
CO
Administrative Assistant 4 - Street Crime Unit (up to two year term)
City of Saint John
Saint John, NB
- Full-time
A community college diploma in Office Administration, a university Business Certificate 1 or an equivalent program.
Added 55 mins ago
BG
Administrative Assistant
Brandt Group of Companies
Saskatoon, SK
- Full-time
Brandt Corporate Services Ltd is currently seeking an Administrative Assistant for our Saskatoon, SK location.
Added 55 mins ago
Office Administrative Assistant
HealthCareersInSask.ca
Battleford, SK
Department: Community Health Services Administration
Added 1 hour ago
ON
Legal Contracts Administrator (14 Month Contract)
Ontario Northland
North Bay, ON
- Temporary
College diploma in Legal Assistant or Law Clerk studies
Added 1 hour ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
The Unit Assistant ensures clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of…
Added 1 hour ago
KA
Executive Office Assistant
KCC Architecture
White Rock, BC
- Full-time
This is a full-time, on-site position for an Executive Office Assistant based in White Rock, BC. The successful candidate will work closely with and provide direct administrative and…
Added 1 hour ago
TH
Executive Assistant
TAG HR
Ottawa, ON
- $70,000 to $85,000 CAD / year
- Full-time
…post-secondary education sector, is seeking an experienced Executive Assistant to provide high-level administrative and operational support to an Executive and their…
Added 1 hour ago
Management and Sales Trainee
Sherwin-Williams
Niagara Falls, ON
…philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 8-week…
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
ON · Naughton, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Kinburn, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
ON · Brechin, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Ramara, ON · Longford Mills, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…

Marriott

Assistant Rooms Operations Manager

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 4, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Vancouver Marriott Pinnacle Downtown Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply About employer

More about this job

Responsibilities

Supports daily Rooms Operations across front desk, housekeeping, recreation, laundry, bell staff, and concierge or guest services, while supervising employees and maintaining service and cleanliness standards. Helps manage room revenue, budgets, staffing, training, guest satisfaction, safety, and compliance with hotel policies.

Requirements

Requires either a high school diploma or GED and four years of relevant experience, or a two-year degree in a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Front Desk Operations
Housekeeping
Guest Services
Staff Supervision
Guest Relations
Complaint Resolution
Revenue Management
Budget Management
Expense Control
Staff Training
Scheduling
Payroll Administration
Performance Management
Safety Procedures
Loss Prevention

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
AYS
Concierge
Guest Services
Guest Arrival And Departure
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Property Occupancy
Operating Budgets
Payroll
Guest Satisfaction
Guest Feedback
Guest Recognition
Staff Training
Employee Scheduling
Time And Attendance
Performance Appraisals
Progressive Discipline
Emergency Procedures
Safety Procedures
Service Standards

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