Jobs in Canada

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Added 14 mins ago
3
Youth Worker
360°kids
Markham, ON
- Full-time
Must have a valid G driver’s license and a reliable vehicle available for every shift
Added 14 mins ago
TW
Development Manager (Housing)
Tim Welch Consulting Inc
Toronto, ON
- Full-time
Internal: Manager of Housing and Development; Director of Development; Director of Finance & Operations; Senior Financial Analyst; Director of Policy, Program & Development; project teams…
Added 14 mins ago
D
Practice Manager - Green Plaza Dental
dentalcorp
Calgary, AB · Green Plaza Dental
- Full-time
…more, along with access to our Employee and Family Assistance…
Added 14 mins ago
CI
Senior Property Manager
Colliers International
Toronto, ON
- Full-time
This position is for a Senior Property Manager based in downtown Toronto***
Added 14 mins ago
A
Manager, Valuations
Allied
Toronto, ON
- Full-time
…process leadership, and strong stakeholder collaboration. As Manager, Valuations will play a key role in the internal valuation of the Company’s investment property portfolio. Reporting to…
Added 14 mins ago
A
Senior Valuation Accountant
Allied
Toronto, ON
- Full-time
Support the internal valuation of the Company’s investment property portfolio. Reporting to the Manager, Valuations, the role will prepare property-level valuations, maintain valuation…
Added 14 mins ago
RB
Sr. Analyst, Indirect Tax
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
Successful candidates will be expected to work onsite 5 days per week out of our Toronto, ON office
Added 14 mins ago
M
Dual Senior Manager-Revenue Management
Marriott
Calgary, AB
- Full-time
2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the…
Added 14 mins ago
M
Assistant Rooms Operations Manager
Marriott
Kelowna, BC
- Full-time
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
Added 29 mins ago
TS
Territory Manager
The Stevens Company
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Compensation: $75,000 cad Base Salary + Commission Program + Car Allowance + Benefits + Pension
Added 29 mins ago
MC
Buyer
MatchBox Consulting Group
Surrey, BC
- $61,750 to $78,000 CAD / year
- Contract
Schedule: Ideally 5 days per week in office, with approximately 5-10% local travel to company sites
Added 29 mins ago
FB
Regional Sales Director
Fairstone Bank
Montreal, QC
- Full-time
Price applications in excess of Manager or Team Lead limits and offer resolution in unique situations
Added 29 mins ago
Manager, Non-Financial Risk Testing
Scotiabank
Toronto, ON · Mississauga, ON
The Manager, Non-Financial Risk Testing plays a key role in providing assurance on the design and operating effectiveness of business controls across Strategy and Operations business units.
Added 29 mins ago
Bilingual Customer Processing Representative
The Canada Life Assurance Company
Montreal, QC
Reporting to the Administration Manager, you will be responsible for various administrative functions relating to Group Retirement Plans including RRSP, RPP, DPSP and various non-registered…
Added 29 mins ago
NC
Housing Support Worker
Neighbours Community Homes
Toronto, ON
- Full-time
…approach. The Housing Support Worker reports to the Housing Support Manager and works collaboratively with a multi-disciplinary team with staff from the Property Services and Finance…
Added 44 mins ago
RB
Manager Finance
Rogers Bank
Toronto, ON
- Full-time
We are seeking a highly skilled and experienced Manager of Finance for our Business Case & Capex team at Rogers Bank. The successful candidate will work closely with the Senior Manager of…
Added 44 mins ago
AP
Manager Valuations
Allied Properties REIT
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
…process leadership, and strong stakeholder collaboration. As Manager, Valuations will play a key role in the internal valuation of the Company’s investment property portfolio. Reporting to…
Added 44 mins ago
KH
Manager, Data Operating Model Program
Kids Help Phone
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week
Added 44 mins ago
CO
Customer Service Representative
Culligan of Canada
Edmonton, AB
- $20 CAD / hour
- Full-time
Added 59 mins ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
As a Senior Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential as a tax technical…
Added 59 mins ago
VU
Global Mobility Tax - Senior Manager
Vialto UK & Ireland
Toronto, ON
- Full-time
As a Senior Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential as a tax technical…
Added 59 mins ago
V
Investment Associate or Investment Analyst - Risk
Venor
Halifax, NS
- Full-time
Health & wellness programming including our confidential Employee & Family Assistance Program, Telemedicine program and annual Health Spending Account
Added 59 mins ago
TP
Project Manager III, Tech Transfers
Teva Pharmaceuticals
Toronto, ON
- Full-time
We are seeking a highly motivated Project Manager III, Tech Transfers to join our External Manufacturing team.
Added 59 mins ago
A
AI Architect
Astek
Montreal, QC
- Full-time
Employee Assistance Program (EAP) and telemedicine services
Added 59 mins ago
GM
Corporate Controller
Generation Mining
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Work arrangement: Five days per week at the Toronto corporate office, Monday to Friday

Marriott

Assistant Rooms Operations Manager

1310 Water Street, Kelowna, BC, V1Y 9P3, Canada

Full-time

Apply on ejwl.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 10, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Grand Okanagan Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on ejwl.fa.us2.oraclecloud.com About employer

More about this job

Responsibilities

Supports and supervises daily rooms operations across front desk, housekeeping, recreation, laundry, bell staff, and concierge or guest services, ensuring service standards and smooth guest arrivals and departures. Helps manage budgets and room revenue, resolves guest concerns, trains and supervises employees, and ensures compliance with operational, safety, and loss-prevention procedures.

Requirements

Requires either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Guest Services
Front Desk Operations
Housekeeping
Staff Supervision
Guest Relations
Revenue Management
Budget Management
Employee Training
Scheduling
Performance Management
Payroll Administration
Safety Procedures
Loss Prevention
Complaint Resolution
Operational Reporting

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
Concierge
Guest Services
Guest Arrival And Departure
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Property Occupancy
Operating Budgets
Payroll Reports
Guest Satisfaction
Guest Feedback
Guest Recognition
Employee Training
Staff Scheduling
Time And Attendance
Performance Appraisals
Progressive Discipline
Emergency Procedures
Safety Procedures
Employee Recognition
Operational Standards

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Work requirements

Jobs in Canada