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Added 2 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 2 mins ago
TG
IT Support Intern
TMX Group
Toronto, ON
- $20 to $25 CAD / hour
- Full-time
Job Location: Fully on-site (5 days in office) - based in Toronto, ON · Must Have(s)
Added 3 mins ago
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Department Manager
RONA
Brossard, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 3 mins ago
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Depatment manager plombing and floor
RONA
Brossard, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 3 mins ago
JR
Area Manager - Kitchen Supply/Housewares
JRoss Retail Recruiters
Vancouver, BC
- Full-time
A well-established premium kitchenware and housewares brand is looking for an experienced Area Manager to lead three retail locations across the Vancouver market. Known for quality,…
Added 3 mins ago
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Field Reimbursement Manager (New England)
Stratis
Field, BC
- Full-time
The ability to travel 3-4 days a week, with overnights (as needed), must reside within the Territory
Added 3 mins ago
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Access & Reimbursement Manager (Colorado)
Stratis
Field, BC
- Full-time
Ability to travel 3-4 days a week, with overnights and flights (as needed), must reside within the territory
Added 3 mins ago
TS
Gestionnaire de comptes majeurs
The Stevens Company
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Key Account Manager (KAM) plays a critical role in managing strategic healthcare accounts (GPO), including CAG, Sante Quebec and other designated partners. This position is responsible…
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Senior Manager, Global Regulatory Affairs
NDI (Northern Digital Inc.)
Waterloo, ON
- Full-time
At NDI, our measurement technologies support medical procedures and help improve patients’ lives. As Senior Manager, Global Regulatory Affairs, you will lead global regulatory strategy and…
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Produce Clerk (Part Time)
Sobeys
Paris, ON
- Part-time
Stocking produce and related product to shelves such as (Frozen, perishable and non-perishables)
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Manager, Strategy & Transformation
Beautifi
Vancouver, BC
- Full-time
Beautifi is seeking a Manager, Strategy & Transformation to turn company priorities and operational problems into well-defined, executable work. This role will lead cross-functional…
Added 3 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Montreal, QC
- Full-time
Performance bonuses (in-store sales or management position)
Added 3 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Vancouver, BC
- Full-time
Performance bonuses (in-store sales or management position)
Added 3 mins ago
LV
MANAGER-EN
La Vie En Rose
Saskatoon, SK
- Full-time
Performance bonuses (in-store sales or management position)
Added 3 mins ago
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Senior Finance Analyst - Operations Finance & Analytics
Napoleon
Barrie, ON
- $62,400 to $85,800 CAD / year
- Full-time
…manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs.…
Added 3 mins ago
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Release Manager
Iris Software Inc.
Toronto, ON
- Contract
Location & Presence: Based in the Greater Toronto Area and able to commute onsite 3 days per week to the downtown Toronto office
Added 3 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Bruno, QC
- Full-time
Performance bonuses (in-store sales or management position)
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Studio + Operations Coordinator
Kitworks
Toronto, ON
- Full-time
You'll work closely with our Production + Operations Manager and become an important part of the team that makes sure our projects get out the door looking great and on time.
Added 3 mins ago
SC
Manager, Space Planning
Staples Canada
Richmond Hill, ON
- $87,800 to $109,750 CAD / year
- Full-time
The Manager, Space Planning is responsible for leading the Space Planning function, overseeing a team of space planners, and driving the development and execution of planograms that support…
Added 3 mins ago
Senior HRIS Analyst
PagerDuty
Toronto, ON
Candidates must reside in an eligible location, which vary by role
Added 3 mins ago
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Product Manager, Bitmoji
Snap Inc.
Toronto, ON
- Full-time
To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week
Added 3 mins ago
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Overnight Freight Associate Full Time - 7117 Strathcona
The Home Depot
AB
- Full-time
Communicating with other freight team members to ensure all product is stocked in the proper area.
Added 3 mins ago
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Overnight Freight Associate Full Time - 7038 Brandon
The Home Depot
Brandon, MB
- Full-time
Communicating with other freight team members to ensure all product is stocked in the proper area.
Added 3 mins ago
TH
Merchandising Execution Associate Part Time - 7117 Strathcona
The Home Depot
AB
- Part-time
…experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and…
Added 3 mins ago
R&I - Manager - Research & Innovation (Hot Pour)
Westerkirk
Toronto, ON
R&I Lab Manager leads the Hot Pour laboratory, managing chemists and formula development activities aimed at securing client approvals for compliant, stable, scalable, cost-targeted…

Marriott

Assistant Rooms Operations Manager

1310 Water Street, Kelowna, BC, V1Y 9P3, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 10, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Grand Okanagan Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on ejwl.fa.us2.oraclecloud.com About employer

More about this job

Responsibilities

Supports and supervises daily rooms operations across front desk, housekeeping, recreation, laundry, bell staff, and concierge or guest services, ensuring service standards and smooth guest arrivals and departures. Helps manage budgets and room revenue, resolves guest concerns, trains and supervises employees, and ensures compliance with operational, safety, and loss-prevention procedures.

Requirements

Requires either a high school diploma or GED and four years of relevant experience, or a two-year degree in hospitality, hotel and restaurant management, business administration, or a related field and two years of relevant experience. Relevant experience may be in guest services, front desk, housekeeping, or a related professional area.

Skills

Rooms Operations
Guest Services
Front Desk Operations
Housekeeping
Staff Supervision
Guest Relations
Revenue Management
Budget Management
Employee Training
Scheduling
Performance Management
Payroll Administration
Safety Procedures
Loss Prevention
Complaint Resolution
Operational Reporting

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Front Desk
Housekeeping
Recreation
Laundry
Bell Staff
Concierge
Guest Services
Guest Arrival And Departure
Room Operations Reports
Night Audit
Loss Prevention
Room Revenue
Property Occupancy
Operating Budgets
Payroll Reports
Guest Satisfaction
Guest Feedback
Guest Recognition
Employee Training
Staff Scheduling
Time And Attendance
Performance Appraisals
Progressive Discipline
Emergency Procedures
Safety Procedures
Employee Recognition
Operational Standards

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Work requirements

Jobs in Canada