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Added 1 month ago
HA
Sr Advance Project Engineer-Test Design and Process Lead
Honeywell Aerospace
Mississauga, ON
- Full-time
In this role, you will lead and manage the design, development, and implementation of test applications across multiple programs. You will be responsible for ensuring that all customer…
Added 1 month ago
GT
Occupational Health and Safety Manager
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
As the organization's subject matter expert on health and safety matters, the Occupational Health & Safety Manager partners closely with managers, supervisors, employees, and the Joint…
Added 1 month ago
DM
Senior Project Manager / Gestionnaire senior de projets
Digital Moment
Remote, Canada
- Full-time
- Remote
We’re currently looking for a Senior Project Manager to join our team.
Added 1 month ago
DG
Project Manager II (Industrial Construction/Food & Beverage)
Dennis Group Brasil
Mississauga, ON
- Full-time
…concept through bidding, construction, and start-up. As a Project Manager, your responsibility is to ensure each project’s scope, cost and schedule are successfully met. Our projects are…
Added 1 month ago
SH
Manager, Risk
SE Health
Markham, ON
- Full-time
The Manager, Risk will be responsible for day-to-day oversight of the risk management processes across the organization. Reporting to the Risk Director, the Manager works collaboratively…
Added 1 month ago
CN
Electrician
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Qualification as an Electrician, typically acquired through completion of the required 9,000-hour apprenticeship program.
Added 1 month ago
M
Assistant Rooms Operations Manager
Marriott
Edmonton, AB
- Full-time
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
Added 1 month ago
W
Asst Store Mgr - Service
Williams-Sonoma
Brossard, QC
- Full-time
Overview of the Assistant Manager of Sales and Service role
Added 1 month ago
CT
National Portfolio Manager, Lease Administration
Canadian Tire Corporation
Toronto, ON
- Full-time
The National Portfolio Manager, Lease Administration leads lease administration for a large national real estate portfolio and oversees the application of established information-governance…
Added 1 month ago
B
Commercial Banking Credit Analyst Internship - Vancouver, Summer 2027 (Co-op/Internship) - 4 months
BMO
Vancouver, BC · FBT
- Full-time
Internship Start Date: The internship program begins on May 3rd 2027, and concludes on August 13th 2027. Due to the structured nature of the program, onboarding activities, and cohort…
Added 1 month ago
A
Senior Principal Program Manager, GTM PMO
Autodesk
Toronto, ON · Montreal, QC · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
26WD100752, Senior Principal Program Manager, GTM PMO
Added 1 month ago
L
Design Build Manager - P3
Ledcor
Toronto, ON
- Full-time
…with senior leadership and functional experts across business development, operations, estimating, design, commercial, legal, risk, and finance, you will drive key pursuit decisions related…
Added 1 month ago
SC
Housekeeper -Long Term Care
Sodexo Canada Ltd
Calgary, AB
- Part-time
…- Platinum level and Progressive Aboriginal Relations (PAR) Program company – Gold…
Added 1 month ago
FF
AVP, Internal Audit
Foresters Financial
Toronto, ON
- Full-time
…responsible for providing leadership to a team of Audit Senior Manager(s), Audit Manager(s), Senior Auditor(s) and…
Added 1 month ago
OR
Wireless Sales Associate - 3097 Sudbury North
OSL Retail Services Inc
Sudbury, ON
- Other
Career development programs structured to your growth and increasing your earning potential
Added 1 month ago
OR
District Manager – Newfoundland
OSL Retail Services Inc
NL
- Other
As the District Manager for Newfoundland, who has teams that are working in Walmart stores across (LIST) areas, it is your responsibility to ensure your assigned district delivers…
Added 1 month ago
LH
Product Manager
LGI Healthcare Solutions Santé Inc.
Montreal, QC
- Full-time
Provide strong leadership to development teams by serving as a subject-matter expert on the client and clinical context and independently influencing decisions.
Added 1 month ago
P
Territory Sales Manager - Pool
Pentair
Winnipeg, MB · Cambridge, ON · Toronto, ON · Montreal, QC
- Full-time
We have an opportunity for a Territory Sales Manager to join our Canada team. You will be responsible for building and maintaining strong relationships with existing and potential clients…
Added 1 month ago
LH
Product Manager
LGI Healthcare Solutions
Montreal, QC
- Full-time
Provide strong leadership to development teams by serving as a subject-matter expert on the client and clinical context and independently influencing decisions.
Added 1 month ago
SD
Executive Assistant
School District No. 40 New Westminster
New Westminster, BC
- Full-time
…committee/district leadership meetings; prepares research to support the development of related materials to inform the Senior Management Team…
Added 1 month ago
KC
Manager – International Corporate Tax
KPMG Canada
Toronto, ON
- Full-time
As Manager in the International Corporate Tax group you will work closely with colleagues and KPMG Partners on international tax planning initiatives and requirements. Your organizational…
Added 1 month ago
B
Senior Submarine Engineering Lead
BMT
Ottawa, ON
- $130,000 to $150,000 CAD / year
- Full-time
In this role you will support the International Submarine Program Manager to manage activities, delivery projects and provide technical knowledge within the scope of their program.
Added 1 month ago
Design & Certification Project Coordinator
Diamond Aircraft
London, ON
The Design & Certification Project Coordinator reports to the Manager, Airworthiness, and is responsible for supporting project management and change control activities associated with…
Added 1 month ago
Housekeeping Room Attendant
Northland Properties
Victoria, BC
…and flexible schedule, we're committed to your professional development and offer real career growth. We know you'd love to hear about our perks'incredible team rates and discounts at all 7…
Added 1 month ago
Senior Project Manager
Eclipse Automation
Cambridge, ON
The Senior Project Manager will provide leadership and coordination of project management functions. Working directly with applications department, customers and Project team to direct…

Marriott

Assistant Rooms Operations Manager

10135 100th Street, Edmonton, AB, T5J 0N7, Canada

Full-time

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Job details

Job type: Full-time
Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Sep 14, 2026

Original job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Edmonton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Assistant Rooms Operations Manager supports daily activities across housekeeping, front desk, and guest services to ensure operational efficiency and high service standards. They are responsible for supervising staff, managing departmental budgets, and resolving guest issues to maintain property performance goals.

Requirements

Candidates must possess either a high school diploma with 4 years of relevant experience or a 2-year degree in hospitality or business with 2 years of experience. The role requires strong leadership skills and the ability to manage operational reports and financial budgets.

Skills

Rooms Operations
Housekeeping Management
Front Desk Operations
Staff Supervision
Guest Services
Budget Management
Revenue Management
Loss Prevention
Performance Management
Training and Development
Conflict Resolution
Payroll Administration
Scheduling
Emergency Procedures
Guest Satisfaction
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Rooms Operations
Housekeeping
Front Desk
Guest Services
Hospitality Management
Budgeting
Revenue Management
Staff Supervision
Loss Prevention
Payroll
Performance Appraisal
Training
Customer Service
Emergency Procedures
Inventory Control
Shift Management
Guest Satisfaction
Hotel Operations
Concierge
Laundry Operations
Recreation
Night Audit
Reporting
Scheduling
Recruitment
Coaching
Disciplinary Procedures
Compliance
Property Management
Westin

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