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Added 1 min ago
Institutional Grants & Partnerships Manager
Hypertec Group
QC · St-Laurent, QC
Full-time
Hypertec is seeking an Institutional Grants & Partnerships Manager to join our Research & Development team in Montreal. If you are motivated, collaborative, and aligned with our values, we…
Added 1 min ago
Recreation Facilitator - Full Time (FT) - Charleswood
Extendicare
Winnipeg, MB · Charleswood Care Centre
Full-time
residents, in collaboration with the Recreation Manager & Executive Director;
Added 14 mins ago
Maintenance Manager – Mississauga/Halton Hills
Entrepot Frigorifique Conestoga (Quebec Ltee)
Halton Hills, ON
Full-time
Position Title: Maintenance Manager Job Type: Full Time Reports To: Maintenance Director Location: Halton Hills & Mississauga Issue Date: April 23, 2026 Revision Code: June 25, 2026
Added 14 mins ago
Beauty Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Innisfil, ON
Full-time
Books appointments for events and manages annual incremental event schedule
Added 14 mins ago
Lot Attendant - Compound
Dilawri Group of Companies
Vancouver, BC
Full-time
…presented to the highest standard. Reporting to the Logistic Manager, this position supports both sales and service teams by maintaining vehicle readiness, lot organization, and overall…
Added 14 mins ago
Automation Project Manager
Brock Solutions
Vancouver, BC · Greater Vancouver, BC
Full-time
…professionals. We are currently seeking a Automation Project Manager to join our team of experienced professionals located in Vancouver,…
Added 14 mins ago
Meat & Seafood - Manager Meat
Sobeys
Dartmouth, NS
Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 14 mins ago
Sales Manager
Dilawri Group of Companies
Vaughan, ON
Full-time
Dilawri Group is now actively searching for a New Car Sales Manager to join the team at Audi Thornhill.
Added 14 mins ago
Sales Lot Attendant
Dilawri Group of Companies
Langley (District), BC · Langley, BC
Full-time
…are presented in optimal condition. Reporting to the Sales Manager (or designate), this position contributes to an exceptional customer experience through the professional presentation,…
Added 16 mins ago
Landscape Crew Leader
CSL Group Ltd
Mississauga, ON
Full-time
Communicate regularly with the Operations Manager regarding progress, site conditions, staffing, materials, equipment, and any issues that need attention.
Added 16 mins ago
Regional Business Manager - Specialty Care & Internal Medicine / Chef – Affaires régionales – Soins spécialisé et médecine interne (SSMI) - Ontario
Pfizer
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Full-time
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Added 16 mins ago
Event Manager
Black Rock Oceanfront Resort
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Full-time
Do you thrive in a fast-paced hospitality environment and enjoy bringing events to life? Are you an organized leader who can manage multiple priorities while delivering exceptional guest…
Added 16 mins ago
Customer Experience Guide - Part Time
Patagonia
Kelowna, BC
$20.4 to $22.4 CAD / hour
Part-time
…Guarantee and Worn Wear programs. You will answer phones, work events, support front of house and back of house operations, and support in store repairs while successfully communicating…
Added 16 mins ago
Health and Beauty Clerk (Vitamins/Supplements)
Community Natural Foods
Calgary, AB
Full-time
Manage and resolve customer complaints effectively and understand when a situation requires a manager’s intervention
Added 16 mins ago
Front End - Manager Front End
Sobeys
Stoney Creek, NB
Full-time
The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 16 mins ago
Client Experience Specialist - Winnipeg
Canada Life
Winnipeg, MB
Full-time
Reporting to the Manager, Operations the Client Experience Specialist (CES), will be the ‘glue’ that binds all client relationships together. You will be the first voice people hear when…
Added 16 mins ago
Digital Marketing & Content Specialist
Alexander College
Vancouver, BC
Full-time
Track, analyse, and interpret campaign and channel performance using tools such as Google Analytics (GA4), Meta Ads Manager, Google Ads, and platform-native analytics.
Added 16 mins ago
Marketing & Growth Specialist
88West Realty Ltd.
North Vancouver, BC
Full-time
About the Role 88West Realty is seeking an ambitious, detail-driven Marketing & Growth Manager to support our in-bound/out-bound brand positioning, media presence, and growth initiatives…
Added 16 mins ago
Marketing Associate
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Full-time
Headquartered in heart of Toronto’s Financial District, Brompton Funds is an independent Canadian investment manager with over 25 years of experience. We believe that value, integrity, and…
Added 16 mins ago
Assistant Manager, RS
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Full-time
3-5 years of experience in hospitality, events and/or experiential marketing
Added 16 mins ago
General Service Supervisor
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Full-time
…moments for our guests, clients, and community through the events we host and the experiences we…
Added 16 mins ago
Graphic Designer
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Added 17 mins ago
Recreation Assistant
Optima Living
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Reporting to the Recreation Manager, the Recreation Assistant assists in planning and implementing therapeutic programs to meet the social, cognitive, physical, emotional and spiritual…
Added 17 mins ago
FT Manager Meat - Hillside Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 17 mins ago
Sales Associate
Laura Canada
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Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.

Marriott

Concierge

11 Colonel By Drive, Ottawa, ON, K1N 9H4, Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

POSITION SUMMARY

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Ottawa takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Concierge is responsible for assisting guests with special arrangements, reservations, and transportation while providing information about local amenities. They also manage guest inquiries, monitor lounge safety, and maintain accurate logs of all guest interactions.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent and demonstrate strong knowledge of the city. Bilingual proficiency in French and English is required, along with the ability to stand for extended periods and perform light physical tasks.

Skills

Guest Services
Concierge Services
Communication
Problem Solving
Bilingual
Customer Satisfaction
Telephone Etiquette
Safety Compliance
Record Keeping
Local Area Knowledge
Teamwork
Professionalism
Hospitality

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Guest Services
Hospitality
Customer Service
Bilingual
Safety Training
Logbook Management
Property Amenities
Event Coordination
Professionalism
Accessibility
Marriott International
Westin

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