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Added 51 mins ago
GH
Guest Services Agent
Germain Hôtels
AB · Calgary, AB
- Full-time
We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our…
Added 8 hours ago
GD
Customer Service Representative - Contract
Groupe Dynamite
Mont-Royal, QC
- Contract
Digital Concierge: Deliver instant, elevated support across email and live chat, transforming simple interactions into a truly luxurious online experience.
Added 23 hours ago
G
Premier Corporate Security Guard
GardaWorld
Vancouver, BC
- Full-time
…and globally recognized organizations. Combining exceptional concierge service with proactive security leadership, you will help create a safe, secure, and welcoming environment for…
Added 1 day ago
Operations - Security Guard (Guardteck)
Kandor
BC
Experience in mall security, retail security, concierge security, or loss prevention is considered an asset.
Added 1 day ago
Campus Security Guard - PT
GardaWorld
Vancouver, BC
…service. This is an opportunity to make a meaningful impact every day while working in a dynamic, community-focused setting where safety, integrity, and respect are at the heart of…
Added 1 day ago
DG
Administrator, Client Services
Doane Grant Thornton LLP
AB · Edmonton, AB
- Full-time
…and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the…
Added 1 day ago
DG
Analyst, Tax - Research and Development and Government Incentives (SR&ED)
Doane Grant Thornton LLP
Toronto, ON
- Full-time
…and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the…
Added 1 day ago
Reception - Concierge
Amica Senior Lifestyles
Barrie, ON
Become part of a team where you can make a real impact in the lives of others each and every day.
Added 1 day ago
RH
Concierge
Rosewood Hotel Georgia
Vancouver, BC
- Full-time
Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Added 1 day ago
Campus Bike Security Guard
GardaWorld
Vancouver, BC
…where integrity, respect, and professionalism are valued every…
Added 1 day ago
Concierge
Rosewood Hotel Group
Vancouver, BC
Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Added 1 day ago
Front Desk Agent
Rosewood Hotel Group
Vancouver, BC
Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Added 1 day ago
RS
Part-Time Show Execution Coordinator - Today's Shopping Choice
Rogers Sports & Media
Mississauga, ON
- Part-time
Collaborate with Producers, Hosts and Vendors on show rundown, video and graphic support and day of execution. Be on point to get quick answers and resolutions.
Added 1 day ago
TU
Operations and Facilities Assistant
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…exceptional environments for the UBC Sauder community. Through day-to-day operational and facilities support across the Henry Angus, David Lam and Powerhouse buildings, the role helps…
Added 1 day ago
DG
Senior Accountant, Financial Operations Suite (Senior Bookkeeper)
Doane Grant Thornton LLP
Moncton, NB
- Full-time
…and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the…
Added 1 day ago
UO
Operations and Facilities Assistant
University of British Columbia
Vancouver, BC · UBCV | Henry Angus Building (ANGU)
- $4,719 to $4,960 CAD / month
- Full-time
…exceptional environments for the UBC Sauder community. Through day-to-day operational and facilities support across the Henry Angus, David Lam and Powerhouse buildings, the role helps…
Added 1 day ago
RC
Part-Time Show Execution Coordinator - Today's Shopping Choice
Rogers Communications
Mississauga, ON
- Part-time
Collaborate with Producers, Hosts and Vendors on show rundown, video and graphic support and day of execution. Be on point to get quick answers and resolutions.
Added 1 day ago
M
Concierge
Marriott
Toronto, ON
- Full-time
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Added 2 days ago
Receptionist/Concierge
Chartwell
Esquimalt, BC
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 2 days ago
K
Security Guard - Commercial - Part Time
Kandor
Calgary, AB
- Part-time
Experience with CCTV monitoring, access control systems, mall security, retail security, concierge security, or loss prevention is considered an asset.
Added 2 days ago
Security Guard - Corporate office - Casual
Kandor
Calgary, AB
Experience in mall security, retail security, concierge security, access control, CCTV monitoring, or loss prevention is considered an asset.
Added 2 days ago
Operations - Security Guard (Guardteck)
Kandor
Calgary, AB
Experience with CCTV monitoring, access control systems, mall security, retail security, concierge security, or loss prevention is considered an asset.
Added 2 days ago
Campus Security Guard - Overnight
GardaWorld
Vancouver, BC
…service. This is an opportunity to make a meaningful impact every day while working in a dynamic, community-focused setting where safety, integrity, and respect are at the heart of…
Added 2 days ago
A
High Performance Manager
Altea
Vancouver, BC
- Full-time
The Diamond Community. You are the in-club concierge for Altea's top-tier members. You know their goals, their coaches, their progress. You build the kind of relationships that make members…
Added 2 days ago
G
Surveillance Security Guard, Data Centre (Full-time)
GardaWorld
Barrie, ON
- Full-time
Schedule: Full-time, Continental rotation - 2 weeks of day shifts followed by 2 weeks of night shifts (07:00 - 19:00 / 19:00 - 07:00)

Marriott

Concierge

181 Wellington Street West, Toronto, ON, M5V 3G7, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 23, 2026

Original job description

POSITION SUMMARY

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Ritz-Carlton Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The concierge is responsible for assisting guests with special arrangements, reservations, and transportation while providing information about property amenities. They also manage guest inquiries, monitor the club lounge for safety and service standards, and maintain accurate shift logs.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. While no prior work experience is required, the role demands professional communication skills and the ability to stand or walk for extended periods.

Skills

Guest Services
Concierge Services
Communication
Problem Solving
Customer Satisfaction
Hospitality Management
Conflict Resolution
Attention To Detail
Professionalism
Time Management
Interpersonal Skills
Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Hospitality
Guest Relations
Luxury Service
Marriott International
The Ritz-Carlton
Customer Service
Safety Training
Property Amenities
Communication Skills
Professionalism
Logbook Documentation
Accessibility
Equal Opportunity Employer
Gold Standards

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