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Marriott

Director of Human Resources

525 Bay Street, Toronto, ON, M5G 2L2, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Original job description

JOB SUMMARY

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years' experience in the human resources, management operations, or related professional area.

4-year bachelor's degree in human resources, Business Administration, or related major; 2 years' experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing the Human Resources Strategy

Executes and follows-up on engagement survey related activities.

Champions and builds the talent management ranks in support of property and region diversity strategy.

Translates business priorities into property Human Resources strategies, plans and actions

Implements and sustains Human Resources initiatives at the property.

Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.

Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.

Creates value through proactive approaches that will affect performance outcome or control cost.

Monitors effective use of myHR by property managers and employees.

Leads and participates in succession management and workforce planning.

Responsible for Human Resources strategy and execution.

Serves as key change manager for initiatives that have high employee impact.

Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.

Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.

Managing Staffing and Recruitment Process

Analyzes open positions to balance the development of existing talent and business needs.

Serves as coach and expert facilitator of the selection and interviewing process.

Surfaces opportunities in work processes and staffing optimization.

Makes staffing decisions to manage the talent cadre and pipeline at the property.

Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.

Monitors sourcing process and outcomes of staffing process.

Ensures managers are competent in assessing and evaluating hourly staff.

Managing Employee Compensation Strategy

Remains current and knowledgeable in the internal and external compensation and work competitive environments.

Leads the planning of the hourly employee total compensation strategy.

Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.

Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.

Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.

Managing Staff Development Activities

Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).

Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.

Serves as resource to property Human Resources staff on employee relations questions and issues.

Continually reinforces positive employee relations concepts.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Marriott Downtown at CF Toronto Eaton Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Director of Human Resources is responsible for executing HR strategy, talent acquisition, and succession planning to support property business objectives. They serve as a key member of the executive committee, managing employee relations, compensation strategies, and leadership development.

Requirements

Candidates must possess either a 2-year degree with 4 years of relevant experience or a 4-year bachelor's degree with 2 years of experience in human resources or management. Strong expertise in HR generalist functions and the ability to work independently within a property environment are required.

Skills

Talent acquisition
Succession planning
Performance management
Workforce planning
Human resources strategy
Employee relations
Compensation management
Leadership development
Change management
Staffing optimization
Diversity strategy
Human capital review
Coaching
Facilitation

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Talent Acquisition
Succession Planning
Workforce Planning
Performance Management
Compensation Strategy
Employee Relations
Change Management
Leadership Pipeline
Diversity Strategy
Executive Committee
Staffing Optimization
Human Capital Review
Hospitality
Property Management
HR Business Plan
Engagement Survey
Internal Equity Analysis
Total Compensation
Coaching
Facilitation
Business Administration

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