Jobs in Quebec

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Added 13 hours ago
EG
Guest Service Agent
Easton's Group of Hotels Inc.
Pointe-Claire, QC
- Full-time
High School diploma or equivalent, plus one-year front desk/guest service experience. Some college is preferred.
Added 22 hours ago
MQ
Front desk agent – part-time
Marriott Québec Centre-Ville
Québec, QC
- Part-time
Schedule: Availability for day and evening shifts, weekends, and one weekday · Mandatory availability for both day and evening shifts on Saturdays and Sundays, as well as one full weekday
Added 22 hours ago
Front Desk Supervisor - Metcalfe Hotel Montreal
Gray Collection
Montréal, QC
Minimum of two (2) years of experience as a Front Desk Agent in a hotel environment.
Added 22 hours ago
VC
Marketing Manager | Responsable Marketing
Valsoft Corporation
Saint-Laurent, QC
- Full-time
You'll interview hotel customers and sit in on sales calls, so the content reflects how owners, GMs, and front-desk leads talk about missed calls, lost bookings, and upsells. When a piece…
Added 22 hours ago
Reservation Agent
Gray Collection
Montréal, QC
Process hotel room and restaurant reservations, including special requests, cancellations, and modifications, accurately and efficiently.
Added 23 hours ago
Front desk agent
Ripplecove Hotel & Spa
Ayer's Cliff, QC
Ripplecove Hotel & Spa, a prestigious property located on the beautiful shores of Lake Massawippi, is seeking a dynamic and passionate Front Desk Agent to join our welcoming team.
Added 23 hours ago
CM
Front Desk Agent
Club Med
Montréal, QC
- Full-time
In becoming a G.O Front Desk Agent, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!
Added 23 hours ago
CM
Front Desk Agent - Québec-Charlevoix
Club Med
Montréal, QC
- Full-time
Added 4 days ago
H1
Front Desk Reservations Agent
HOTEL 10 Montreal
Montreal, QC
- Full-time
Reporting to the Front Office Manager and Front Desk Supervisor, the Front Desk Agent is primarily responsible for managing reservations while providing professional, courteous, and…
Added 4 days ago
M
Front Desk Agent
Marriott
Dorval, QC
- Part-time
Added 10 days ago
S
Demand & Content Marketing Lead | Responsable Marketing de la Demande et Contenu
Sadie
Montreal, QC
- Full-time
You'll interview hotel customers and sit in on sales calls, so the content reflects how owners, GMs, and front-desk leads talk about missed calls, lost bookings, and upsells. When a piece…
Added 10 days ago
VC
Demand & Content Marketing Lead | Responsable Marketing de la Demande et Contenu
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
You'll interview hotel customers and sit in on sales calls, so the content reflects how owners, GMs, and front-desk leads talk about missed calls, lost bookings, and upsells. When a piece…
Added 19 days ago
M
Front Desk Agent
Marriott
Montreal, QC
- Full-time
Added 22 days ago
M
Front Desk Agent
Marriott
Montreal, QC
- Full-time
Added 24 days ago
M
Front Desk Agent
Marriott
Dorval, QC
- Full-time
Added 1 month ago
HM
Hotel receptionist
HOTEL MOTEL NORDIC
Chibougamau, QC
- From $18.5 CAD / hour
- Full-time
- On-site
Night shift premium
Added 1 month ago
HM
Hotel front desk clerk
Hôtel M Inc.
Saint-Hyacinthe, QC
- From $21 CAD / hour
- Full-time
- On-site
Provide information on hotel facilities and services
Added 1 month ago
HP
Hotel night auditor
Hôtel PUR
Québec, QC
- From $25.87 CAD / hour
- Part-time
- On-site
Night shift premium
Added 1 month ago
HM
Hotel receptionist
HOTEL MOTEL NORDIC
Chibougamau, QC
- From $21 CAD / hour
- Full-time
- On-site
Added 1 month ago
GA
Hotel receptionist
GESTION ANOCINQ LTÉE
Amos, QC
- $22 to $24 CAD / hour
- Full-time
- Part-time
- On-site
Provide information on hotel facilities and services
Added 1 month ago
GA
Hotel receptionist
GESTION ANOCINQ LTÉE
Amos, QC
- $24 to $27 CAD / hour
- Full-time
- On-site
Provide information on hotel facilities and services
Added 1 month ago
LN
Hotel receptionist
Le Noranda hôtel et spa
Rouyn-Noranda, QC
- From $21.49 CAD / hour
- Full-time
- On-site
Added 1 month ago
RI
Hotel receptionist
Rodeway Inn Gaspé
Gaspé, QC
- From $21.25 CAD / hour
- Full-time
- On-site
Provide information on hotel facilities and services
Added 1 month ago
GH
Hotel receptionist
Germain Hôtels
Baie-Saint-Paul, QC
- Full-time
Provide information on hotel facilities and services
Added 1 month ago
HM
Hotel receptionist
HÔTELS MARINEAU
Shawinigan, QC
- From $18 CAD / hour
- Full-time
- Contract
- On-site
Night shift premium

Marriott

Front Desk Agent

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: W Montreal takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on ejwl.fa.us2.oraclecloud.com About employer

More about this job

Responsibilities

The Front Desk Agent is responsible for processing guest check-ins and check-outs, managing payments, and handling guest inquiries. They also coordinate with housekeeping and maintain accurate daily reports to ensure smooth property operations.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. No prior related work experience or supervisory experience is required for this position.

Skills

Guest Services
Cash Handling
Reservation Management
Communication
Conflict Resolution
Computer Literacy
Reporting
Safety Compliance
Professionalism
Telephone Etiquette
Attention To Detail
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Guest Services
Hospitality
Check-in
Check-out
Cashiering
Reservation Management
Customer Service
Reporting
Safety Policies
Property Management
Communication
Professionalism
Marriott International
W Hotels

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Jobs in Quebec