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Added 7 mins ago
Guest Experience Expert (Night Audit)
Marriott
Edmonton, AB
Full-time
…want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.…
Added 7 mins ago
Guest Experience Expert
Marriott
Edmonton, AB
Part-time
…want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.…
Added 7 mins ago
Guest Arrival Expert
Marriott
Whistler, BC
Full-time
…experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and…
Added 7 mins ago
Guest Environment Expert - Housekeeping
Marriott
Whistler, BC
Full-time
…want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the…
Added 2 hours ago
Specialist, Heli-Sales
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
Full-time
As a product expert across both brands, the Heli Sales Specialist guides prospective guests through available programs, terrain types, lodge experiences, and seasonal opportunities. This…
Added 13 hours ago
Assistant Sales Manager - Destination Toyota Burnaby
Destination Auto Group
Burnaby, BC
$90,000 to $130,000 CAD / year
Full-time
Provide a concierge approach to the guest purchasing experience – warm, inviting, engaged.
Added 13 hours ago
Pre-Owned Sales Consultant - North York
DAG | Downtown AutoGroup
Toronto, ON
Full-time
You will be the engine room of Off Lease Toronto. Your goal is to navigate our diverse and deep inventory to find the perfect match for every guest who walks through our doors.
Added 15 hours ago
Data Analyst
Lansdowne Stadium Limited
Ottawa, ON
Full-time
Exchange ideas/data/feedback with other departments (Ticket Operations, Ticket Sales & Service, Digital Marketing, Corporate Partnerships, and Brand & Content) in order to innovate and…
Added 16 hours ago
Air Specialist
The Travel Corporation
Toronto, ON · ON · NS
Air Specialists play a critical role in supporting contact center teams by providing expert guidance and assistance with air travel bookings through the Amadeus platform. They leverage…
Added 17 hours ago
Guest Experience Expert
Marriott
Edmonton, AB
Full-time
…want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.…
Added 17 hours ago
Air Specialist
The Travel Corporation
Toronto, ON · ON · NS
Air Specialists play a critical role in supporting contact center teams by providing expert guidance and assistance with air travel bookings through the Amadeus platform. They leverage…
Added 18 hours ago
Conference Sales Manager
RoomsRelay
St. John's, NL
Full-time
- Conduct site inspections and maintain expert knowledge of all meeting and function spaces
Added 19 hours ago
Bartender
Co-op
Prince Albert, SK
Part-time
…crafting drinks, all while providing memorable and engaging guest…
Added 19 hours ago
Host/Expo
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Prince Albert, SK
Part-time
…establishments enabling our teams to provide an outstanding guest…
Added 21 hours ago
PROJECT MANAGER (Restaurant/Retail Construction)
DAVACO
ON · Mississauga, ON
Full-time
Provide exceptional customer service to our clients both, external and internal.
Added 22 hours ago
Director, Central Registrant and Investment Advisory
Scotiabank
Toronto, ON
Act as a subject matter expert for the CIM team, Wealth Managers and other areas of Scotia Wealth Management.
Added 22 hours ago
Aerie - Store Team Leader (Store Manager)
American Eagle Outfitters
Kelowna, BC
Full-time
You have a passion for driving results: You're an expert at driving sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience.…
Added 1 day ago
Senior Multi-unit Restaurant Operations Leader
SSP America
Richmond, BC
Full-time
Provide senior operational leadership across a complex portfolio of full-service and quick-service restaurant concepts.
Added 1 day ago
Workplace Ambassador
BGIS
Montreal, QC
Full-time
Program subject matter expert - provide problem solving solutions for administrative problems. Manage drop off for technologies requiring service. Escalation point-of-contact for office and…
Added 1 day ago
Workplace Ambassador
BGIS
Montreal, QC
Full-time
Program subject matter expert - provide problem solving solutions for administrative problems. Manage drop off for technologies requiring service. Escalation point-of-contact for office and…
Added 3 days ago
Retail Sales Associate
New Balance
Toronto, ON
Part-time
Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to…
Added 3 days ago
Banquets - Coordinator
Northland Properties
Red Deer, AB
Managing guest inquiriesand customer service, includingcreatingevent quotes, invoicesand guest complaints
Added 3 days ago
DevOps Manager
Raise
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Contract
Actively and consistently support all efforts to simplify, modernize, and enhance the systems that power 's digital guest experiences
Added 3 days ago
Match Service Manager
Cascades Casino
North Bay, ON
Full-time
You are a service expert who thrives in the dynamic world of the dining room. On that note, meet Match Eatery and Public House, a contemporary and flirty take on the iconic North American…
Added 3 days ago
Aerie - Sales Leader (Full-Time)
American Eagle Outfitters
Laval, QC
Full-time
You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty…

Marriott

Guest Experience Expert

10344 102nd Street, Edmonton, AB, T5J 0K9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: JW Marriott Edmonton ICE District takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Guest Experience Expert is responsible for managing guest check-ins, check-outs, and providing personalized service throughout their stay. They also handle operational tasks, address guest requests, and maintain high standards of safety and professionalism.

Requirements

Candidates must have a high school diploma or G.E.D. equivalent. While no specific work experience is required, front desk or customer service experience is preferred.

Skills

Customer Service
Front Desk Operations
Communication
Problem Solving
Hospitality Management
Operational Support
Guest Relations

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Hospitality
Front Desk
Customer Service
Operations
Luxury Portfolio
Marriott International
Check-in
Check-out
Guest Requests
Professionalism
Safety Standards

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