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Added 13 mins ago
Pitch Manager
Klick
Toronto, ON
Full-time
…collaborate effectively. The Pitch Manager guides timelines, communications, and workflows to ensure every pitch runs smoothly from start to…
Added 13 mins ago
Business Development Manager, Tactical Comms and Information Systems
General Dynamics Missions System International
Ottawa, ON
Full-time
Professional Development: We offer a number of resources and support to help develop your professional toolkit! You should anticipate regular progress reviews as well as access to…
Added 13 mins ago
Software Engineer
General Dynamics Missions System International
Ottawa, ON
$85,000 to $110,000 CAD / year
Full-time
The LC4ISR ISTAR team is seeking a working level Software Engineer to support delivery of critical capabilities for the Canadian Army. You will be working with a multidisciplinary…
Added 13 mins ago
Engineering Manager, Software
General Dynamics Missions System International
Ottawa, ON
$122,000 to $155,000 CAD / year
Full-time
In this role, you'll lead a talented group of software engineers, providing the day-to-day leadership and support they need to deliver mission-critical software. You'll partner closely with…
Added 28 mins ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…registration through recruitment, data collection and analysis support, to publication and knowledge translation. The incumbent is expected to work with a high degree of autonomy: setting…
Added 28 mins ago
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…incumbent provides personalized administrative and lab technical support to program members. The incumbent will be an integral part of the program admin team and will play a central role…
Added 58 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 58 mins ago
Adjudication Manager
Information and Privacy Commissioner of Ontario
Toronto, ON
Full-time
Excellent oral and written communications skills, and interpersonal skills, in order to provide appropriate advice and leadership to adjudicators, to communicate and obtain acceptance of…
Added 1 hour ago
Pharmacist, Hourly Part Time Day
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Part-time
Read and action store communications on in-store web
Added 1 hour ago
Registered Practical Nurse - Visiting Nursing
St. Joseph's Home Care
Hamilton, ON
$27.52 to $29.84 CAD / hour
Full-time
Act as an advocate for patients, families and their caregivers through reviewing and interpreting information, supporting decision making and facilitating communications
Added 1 hour ago
Clinical Administrative Assistant, Administrative Services Department
University of Calgary
Calgary, AB
Full-time
…provide administrative, research and medical office assist support to the clinical faculty member(s) within the Cumming School of Medicine. There is potential for the position to float…
Added 2 hours ago
Major Incident Management Specialist - Express Scripts Canada
The Cigna Group
Mississauga, ON
Full-time
…service-oriented Major Incident Management Specialist to join our IT Support Services team. The ideal candidate brings strong analytical and troubleshooting abilities, a passion for…
Added 2 hours ago
Store manager
Cellcom Communications - Cellcom.ca
Windsor, ON
Full-time
Since 1985, Cellcom Communications has been building something different: a team of driven, high-performing people who love to win and who are recognized for it. As a Bell authorized dealer…
Added 2 hours ago
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Internship
…Quality Assurance teams, vendors, and other stakeholders to support business requirements, data analysis, system improvements, business processes, and provincial…
Added 2 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
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Internship
Ability to lead, manage, or support the development of a PIA either independently or as part of a team by directing and gathering input from specific individuals within the organization.
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Privacy Impact Assessment (PIA) Specialist – Senior - RQ11603
S M Software Solutions Inc
Toronto, ON
Internship
Ability to lead, manage, or support the development of a PIA either independently or as part of a team by directing and gathering input from specific individuals within the organization.
Added 2 hours ago
Privacy Impact Assessment (PIA) Specialist – Senior - RQ11603
S M Software Solutions Inc
Toronto, ON
Internship
Ability to lead, manage, or support the development of a PIA either independently or as part of a team by directing and gathering input from specific individuals within the organization.
Added 2 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
…Quality Assurance teams, vendors, and other stakeholders to support business requirements, data analysis, system improvements, business processes, and provincial…
Added 2 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
…team, solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability,…
Added 2 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
…team, solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability,…
Added 2 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
…team, solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability,…
Added 2 hours ago
Security & Life Safety Manager
CBRE
Toronto, ON
Full-time
…emergency services, Metrolinx, TTC and municipal authorities to support a safe, secure, and welcoming environment across all…
Added 2 hours ago
Senior Project Engineer, Generation
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Whitehorse, YT
Full-time
Support, provide input and/or coach other members of the generation team.
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Financial Planner, Scotia Financial Planning - Whitehorse, Yukon
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Marriott

Guest Experience Expert

10344 102nd Street, Edmonton, AB, T5J 0K9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: JW Marriott Edmonton ICE District takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Guest Experience Expert is responsible for managing guest check-ins, check-outs, and providing personalized service throughout their stay. They also handle operational tasks, address guest requests, and maintain high standards of safety and professionalism.

Requirements

Candidates must have a high school diploma or G.E.D. equivalent. While no specific work experience is required, front desk or customer service experience is preferred.

Skills

Customer Service
Front Desk Operations
Communication
Problem Solving
Hospitality Management
Operational Support
Guest Relations

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Hospitality
Front Desk
Customer Service
Operations
Luxury Portfolio
Marriott International
Check-in
Check-out
Guest Requests
Professionalism
Safety Standards

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