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Added 11 mins ago
Administrative Assistant- EN
RBC
Montreal, QC
Full-time
…organizing and managing: correspondence, diary, reports and market desk. Tasks are managed to enable VP to focus on effective sales leadership practices that drive the client experience and…
Added 12 mins ago
Receptionist
The Salvation Army Canada and Bermuda Territory
Calgary, AB
Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 12 mins ago
Major Incident Management Specialist - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
Full-time
…from initial reporting through resolution. Strong customer service and communication skills enable you to collaborate effectively with the service desk, business stakeholders, and technical…
Added 12 mins ago
Technical Service Representative (Part Time)
Best Buy Canada
Kamloops, BC
Part-time
Create an amazing customer experience at the service desk
Added 27 mins ago
Fashion Associate (Part time) - Langley
Reitmans (Canada) Ltée/Ltd
Langley (District), BC · Langley, British Columbia
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 41 mins ago
(CAN) Remodel Host
Walmart Canada
Calgary, AB
Contract
Provide excellent customer service by openly approaching customers and advising them of ongoing changes in the store.
Added 41 mins ago
Order Desk Intern
Midea Canada
Markham, ON
$18 to $22 CAD / hour
Full-time
Added 57 mins ago
(CAN) Associé au comptoir du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 57 mins ago
(CAN) Associé, marchandise générale
Walmart Canada
Lac-Mégantic, QC
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 57 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Winnipeg, MB
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
Remodel Host
Walmart Canada
AB · Edmonton, AB
Contract
Provide excellent customer service by openly approaching customers and advising them of ongoing changes in the store.
Added 1 hour ago
Administrative Assistant
RBC
Montreal, QC
Full-time
…organizing and managing: correspondence, diary, reports and market desk. Tasks are managed to enable VP to focus on effective sales leadership practices that drive the client experience and…
Added 1 hour ago
Receptionist
Akkodis
Calgary, AB
Contract
Exceptional customer service & emotional intelligence
Added 1 hour ago
Dental Administrator
Passion Dental Group Inc.
Woodbridge, ON
Greeting patients and creating a warm, welcoming front desk experience
Added 1 hour ago
Junior Category Manager- Upholstery
Article
Vancouver, BC
$80,000 to $90,000 CAD / year
Full-time
Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
Added 2 hours ago
Winter Job Fair
Resorts of the Canadian Rockies
Kimberley, BC
Temporary
…rail park, etc.), Rentals, Hotel Housekeeping, Hotel Front Desk, Event Volunteers, and…
Added 2 hours ago
Fashion Associate (Part time) - Fairview Park Mall - Kitchener
RW&CO
Kitchener, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
Temporary Fashion Associate - Upper Canada Mall
RW&CO
Newmarket, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
Retail and Marketing Coordinator, Equity Capital Markers - Toronto, ON
Scotiabank
Toronto, ON
First point of contact experience in a sales and service desk capacity, in the securities industry
Added 2 hours ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Spruce Grove, AB
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 2 hours ago
Customer Service Representative - Contract
Westlake Royal Building Products
Hamilton, ON
Full-time
The function of this position is to provide customers with exemplary service in face to face interactions, over the phone and through email. The individual will maintain an organized desk…
Added 2 hours ago
Weekend Security Concierge
FirstService Residential Canada
Oshawa, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 2 hours ago
IT Specialist - Endpoint Management
Natural Factors
Coquitlam, BC
Full-time
Partner with Cyber Security and the Service Desk to resolve complex issues and maintain endpoint security and compliance controls.
Added 2 hours ago
Part-Time Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lethbridge, AB
Part-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 2 hours ago
Fashion Associate (Part time) - Fairview Park Mall - Kitchener
Reitmans (Canada) Ltée/Ltd
Kitchener, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…

Marriott

Guest Experience Expert

10344 102nd Street, Edmonton, AB, T5J 0K9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: JW Marriott Edmonton ICE District takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Responsibilities

The Guest Experience Expert is responsible for managing guest check-ins, check-outs, and providing personalized service throughout their stay. They also handle operational tasks, address guest requests, and maintain high standards of safety and professionalism.

Requirements

Candidates must have a high school diploma or G.E.D. equivalent. While no specific work experience is required, front desk or customer service experience is preferred.

Skills

Customer Service
Front Desk Operations
Communication
Problem Solving
Hospitality Management
Operational Support
Guest Relations

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Hospitality
Front Desk
Customer Service
Operations
Luxury Portfolio
Marriott International
Check-in
Check-out
Guest Requests
Professionalism
Safety Standards

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