Jobs in Canada

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Added 7 mins ago
Casual Dining Server (Permanent, Part-Time)
Donalda Club
Toronto, ON
Part-time
…clean, welcoming dining room. Reporting to the Food & Beverage Manager, you will also support the team to create memorable guest…
Added 7 mins ago
Health Care Aide (PWLST)
Connecting Care (2000) Inc.
Stettler, AB
Provide documentation of all involvement or observations made in incidents, safety concerns, audit results, resident and family concerns, care partner concerns and other regulatory…
Added 7 mins ago
Health Care Aide (PWLST)
Connecting Care (2000) Inc.
Stettler, AB
Provide documentation of all involvement or observations made in incidents, safety concerns, audit results, resident and family concerns, care partner concerns and other regulatory…
Added 7 mins ago
Health Care Aide (PWLST)
Connecting Care (2000) Inc.
Stettler, AB
Provide documentation of all involvement or observations made in incidents, safety concerns, audit results, resident and family concerns, care partner concerns and other regulatory…
Added 7 mins ago
Casual Dining Server (Permanent, Full-Time)
Donalda Club
Toronto, ON
Full-time
…clean, welcoming dining room. Reporting to the Food & Beverage Manager, you will also support the team to create memorable guest…
Added 7 mins ago
Corporate Store Supervisor II
Bulk Barn
Toronto, ON
The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team…
Added 7 mins ago
Customer Service Representative/Route Service Representative
Gateway Services Inc
Guelph, ON
$23 to $27 CAD / hour
Full-time
Customer Service Representative/Route Service Representative – Gateway Services
Added 22 mins ago
Clinic Manager – Thornhill, Ontario
MedSleep Inc.
Thornhill, ON
$62,000 to $72,000 CAD / year
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Thornhill, Ontario clinic – someone who can balance strong leadership with a…
Added 22 mins ago
Clinic Manager – Perth, Ontario
MedSleep Inc.
Perth, ON
$62,000 to $72,000 CAD / year
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Perth, Ontario clinic – someone who can balance strong leadership with a…
Added 22 mins ago
Clinic Manager – Etobicoke, Ontario
MedSleep Inc.
Toronto, ON
$62,000 to $72,000 CAD / year
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Etobicoke, Ontario clinic – someone who can balance strong leadership with a…
Added 22 mins ago
Assistant Manager - F&B Operations
Marriott
Toronto, ON
Full-time
Provides services that are above and beyond for customer satisfaction and retention.
Added 35 mins ago
(CAN) Consumables Associate
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 35 mins ago
(CAN) Health and Beauty Team Associate
Walmart Canada
Powell River, BC
Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 35 mins ago
Gérant de rayon, produits consommables
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
Full-time
Position Summary...The Consumables Department Manager leads daily department operations by coordinating associate activities to deliver a strong customer experience. This role ensures the…
Added 35 mins ago
Senior Manager, Supply Chain Management
Walmart Canada
Mississauga, ON
Full-time
…optimization and multi-site channeling capability. The Senior Manager is responsible for developing and managing budgets, business cases for strategic projects, and coaching teams that…
Added 35 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Constant, QC · St Constant, QC
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 35 mins ago
Part-Time Educational Assistant
Conestoga College
Kitchener, ON
Reporting to the Manager, Accessibility Services, the Educational Assistant works collaboratively within an interdisciplinary Student Success Services team to support students with…
Added 37 mins ago
Helly Hansen - Assistant Store Manager
Kontoor Brands, Inc.
Halton Hills, ON
Full-time
The Assistant Store Manager is a key leader responsible for opening and closing the store, sales performance, delivering exceptional customer experience, and running day-to-day store…
Added 52 mins ago
Cook Supervisor, Full Time
Havergal
Edmonton, AB
Full-time
Performs pre-preparation and preparation tasks (measuring, restocking supplies, and set up of unit) assigned by Manager and prepares product.
Added 1 hour ago
Front Store Clerk
Neighbourly Pharmacy
Victoria, BC
Report customer feedback and concerns to the store manager
Added 1 hour ago
Customer Experience Associate
TD
Calgary, AB
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
Customer Experience Associate- Cantonese Language Skill Is An Asset
TD
Calgary, AB
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
Customer Experience Associate
TD
AB
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
Financial Services Representative
Northern Savings Credit
BC
Full-time
Resolve member inquiries and concerns with a focus on delivering exceptional member service.
Added 1 hour ago
Cashier
STONG'S MARKETS LIMITED
Vancouver, BC
location. They will also respond to customer concerns, process refunds or

Marriott

Guest Service Agent

1601 Bayshore Drive, Vancouver, BC, V6G 2V4, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Guest Service Agent is responsible for managing all aspects of the guest arrival and departure process, including billing, room assignments, and key issuance. They also serve as a primary point of contact for guest inquiries, requests, and concerns while maintaining accurate records and coordinating with other departments.

Requirements

Candidates must possess at least a high school diploma or G.E.D. equivalent. The role requires the ability to stand, sit, or walk for extended periods and lift up to 10 pounds.

Skills

Guest services
Check-in and check-out
Billing verification
Telephone etiquette
Cash handling
Conflict resolution
Data entry
Communication
Teamwork
Attention to detail
Problem solving
Customer satisfaction
Professionalism
Multitasking
Computer literacy

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Hospitality
Front Desk
Check-in
Check-out
Billing
Switchboard
Housekeeping coordination
Cash handling
Loss prevention
Customer satisfaction
Professionalism
Communication
Teamwork
Data entry
Reporting
Safety compliance
Marriott International
Westin
Wellness

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