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Added 3 mins ago
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Branch Assistant
CIBC
Thornhill, ON
- Full-time
…Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service…
Added 3 mins ago
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Branch Assistant (12 month contract)
CIBC
Toronto, ON
- Full-time
…Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service…
Added 3 mins ago
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Branch Administrator-Technology
CIBC
Vancouver, BC
- Full-time
…Administrator-Technology, you will provide ongoing support to the Branch Manager and their team through managing the technology and hardware of the Wood Gundy branch and provide excellent…
Added 3 mins ago
Manager, Student Leadership
Georgian College
ON
Georgian College seeks a Manager, Student Leadership to lead vibrant, inclusive, student-centred campus life and student leadership programming that strengthens engagement, belonging and…
Added 3 mins ago
CT
Assistant Manager, Operations, Hoover Park Drive
Canadian Tire Corporation
Stouffville, ON
- Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 19 mins ago
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General Manager - Niagara On The Lake
Gap Inc.
Niagara-on-the-Lake, ON
- Full-time
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding…
Added 19 mins ago
FB
Marketing Coordinator - Community Engagement - Contract
Farm Boy Inc.
Mississauga, ON
- $55,000 CAD / year
- Contract
…and marketing initiatives, this role helps bring the Farm Boy brand to life while creating meaningful connections with our customers and communities. The position plays an active, hands-on…
Added 19 mins ago
BC
Women's Department Manager - Vancouver
Brunello Cucinelli
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
Reporting to the Store Manager, the Department Manager, overseeing either the Mens or Womens collections, function as an ambassador of the brand while leading the sales team to offer an…
Added 34 mins ago
CO
Manager, Performance Marketing - Paid Search & Display
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Performance Marketing - Paid Search & Display
Added 34 mins ago
FB
Marketing Coordinator - Community Engagement - Contract
Farm Boy Inc.
Mississauga, ON
- From $55,000 CAD / year
- Contract
…and marketing initiatives, this role helps bring the Farm Boy brand to life while creating meaningful connections with our customers and communities. The position plays an active, hands-on…
Added 34 mins ago
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Paid Social Manager
Klick
Toronto, ON
- Full-time
The Paid Social Manager leads paid social strategy, campaign execution, and performance optimization for pharmaceutical and healthcare clients. This role manages campaigns across Meta Ads…
Added 49 mins ago
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Seasonal Retail Sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 49 mins ago
Investigations Manager, Canada East
Sporting Life Group
Vaughan, ON
Sporting Life is a proudly Canadian sports lifestyle brand, inspiring people to live, enjoy, and enable the sporting life since 1979.
Added 49 mins ago
Department Manager in Training
Freson Bros.
Stony Plain, AB
…entrepreneurial-minded individuals to apply for the Department Manager in Training position. This position is an integral leadership role within the Freson Bros. (Fresh Market) - Stony…
Added 49 mins ago
Credit Analyst
CCM Hockey
Montreal, QC
…enjoying their game. Our team's vision is to be the leading brand on and off the ice, by delivering innovative products and outstanding experience to our athletes and partners everywhere,…
Added 49 mins ago
Machine Operator 1 - Production - Aft
Give and Go Prepared Foods
Toronto, ON
…love to have you join our team. Our Consumer Brands: two-bite® brand, include two bite-brownies®, Kimberley's Bakeshoppe™, Mason St. Bakehouse™ and The Worthy Crumb Pastry…
Added 49 mins ago
HB
Senior Software Development Engineer in Test
H&R Block Canada
Calgary, AB
- Full-time
Reporting to the Software Development Manager, the Senior Software Development Engineer in Test (SDET) is a hands-on engineering role responsible for building quality into the software…
Added 49 mins ago
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Events Manager
Indigo
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
The Manager, Events leads the day-to-day execution of Indigo’s events program, translating strategic vision into disciplined operational plans, overseeing events support staff, and…
Added 49 mins ago
HG
Junior Promotions Manager
HirePoint Group
Toronto, ON
- Full-time
Junior Promotions Manager | Toronto, ON | Full-time | Monday–Friday | 9:00am–5:30pm | Office-based | Permanent position
Added 1 hour ago
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Entertainment - Account Manager
Dulcedo Management
ON · Quebec, QC
- Full-time
The Role At A Glance: We're looking for an Account Manager to elevate our legacy of white-glove service and set new standards for client relationships. In this role, you'll manage…
Added 1 hour ago
Communications Specialist
Georgian College
ON
Located in Barrie and reporting to the Manager, Communications, your specific duties will include, but are not limited to:
Added 1 hour ago
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Paid Social Manager
Klick
Toronto, ON
- Full-time
The Paid Social Manager leads paid social strategy, campaign execution, and performance optimization for pharmaceutical and healthcare clients. This role manages campaigns across Meta Ads…
Added 1 hour ago
Senior Manager, Communications & Change Management
Scotiabank
Toronto, ON
The Senior Manager, Communications & Change Management leads strategic communications in support of Enterprise Delivery Office (EDO) priorities across the Technology organization. Reporting…
Added 1 hour ago
NB
Senior Manager, Licensing & Account Management – NBA Canada
National Basketball Association (NBA)
Toronto, ON
- Full-time
The Manager, Licensing & Partnerships is responsible for the day-to-day management of licensee relationships and the development of new business opportunities across the NBA and WNBA…
Added 1 hour ago
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Bilingual Night Royal Service Agent (Part Time)
AccorHotel
Ottawa, ON
- Part-time
Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:

Marriott

Guest Service Agent

Vancouver, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Guest Service Agent is responsible for managing guest check-ins, check-outs, and room assignments while ensuring accurate billing and payment processing. They also serve as a primary point of contact for guest inquiries, requests, and concerns, coordinating with other departments to ensure a high standard of service.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. No prior related work experience is required for this role.

Skills

Guest services
Check-in and check-out
Billing verification
Telephone switchboard operation
Cash handling
Conflict resolution
Communication
Teamwork
Data entry
Attention to detail
Professionalism
Multitasking
Problem solving
Customer satisfaction
Record keeping

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Front Desk
Customer Service
Billing
Cash Handling
Switchboard
Check-in
Check-out
Marriott International
Westin
Hotel Operations
Quality Assurance
Communication
Team Collaboration
Record Keeping
Loss Prevention
Guest Relations

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