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Added 12 mins ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services,…
Added 12 mins ago
J
Technical Program Associate or Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Program Associate or Manager based in Canada.
Added 12 mins ago
GS
Human Resources Manager
GSU-Greater Sudbury Utilities
Sudbury, ON
- Full-time
Greater Sudbury Utilities (GSU) is a diversified, community-owned group of companies providing essential services within the City of Greater Sudbury, West Nipissing and Barrie. With…
Added 12 mins ago
C
Engagement Director
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
Cavtera builds digital solutions that connect real-world operations with data, software, and decision-making. We work closely with clients to understand how their businesses operate on the…
Added 12 mins ago
N
Vice President Operations
Nualtis
Montreal, QC
- Full-time
Nualtis' highly skilled team and 20+ year company history provides comprehensive pharmaceutical services to pharmaceutical partners, including R&D, analytical method development, clinical…
Added 12 mins ago
MI
Senior Associate Director, Investor Delivery
MUFG Investor Services
Toronto, ON
- $90,000 to $132,000 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 12 mins ago
WH
Director, Clinic Operations
Winnipeg Humane Society
Winnipeg, MB
- Full-time
The Director, Clinic Operations provides strategic leadership and oversight across the Clinic Operations, Clinic Medical, and One Health portfolios, fostering a compassionate,…
Added 12 mins ago
Program Manager, Critical Suppliers- 515 Program
Westerkirk
Calgary, AB
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 12 mins ago
M
Guest Service Agent
Marriott
Vancouver, BC
- Full-time
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain…
Added 12 mins ago
CO
Job ID #32321: Site Supervisor - Children's Museum
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Program Manager Sites and Museums, the Site Supervisor is responsible for the management, supervision, operation, evaluation and administration of The Hamilton Children’s…
Added 12 mins ago
CO
Job ID #32328: Superintendent, Wastewater Collection and Stormwater Operations
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager of Wastewater Collection and Stormwater Operations, the Superintendent of Wastewater and Stormwater Operations holds accountability and responsibility for the…
Added 27 mins ago
UC
Financial Operation Analyst, Revenue & Commissions
University Canada West
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
The Financial Operation Analyst partners closely with Business Development, Registrar, Admissions, Student Services, Academic Operations, and external recruitment agents to resolve…
Added 42 mins ago
UO
IT Technician
University of Niagara Falls Canada
Niagara Falls, ON
- $55,000 to $62,000 CAD / year
- Full-time
…Canada. The position is responsible for supporting day-to-day IT operations, including hardware and software troubleshooting, endpoint deployment and maintenance, Microsoft 365 support,…
Added 42 mins ago
NS
Supervisor - Nutrition and Food Services
Nova Scotia Health Authority
Victoria Vale, NS
- Internship
Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
Added 42 mins ago
NS
Stores Clerk A - Supply Chain Operations
Nova Scotia Health Authority
Halifax, NS
- Internship
Reporting to the Supply Chain Logistics Manager, the Stores Clerk assists in the organization, coordination and control and delivery of inventories and supplies in support of health care…
Added 42 mins ago
Operations Efficiency Specialist
Nors
Acheson, AB · Mississauga, ON · Missisauga, Ontario, ON
We are hiring 2 (two) Operations Efficiency Specialists, one for Eastern Canada and one for Western Canada. NORS Construction Equipment Canada runs 36 branches that sell, service and…
Added 42 mins ago
TB
Forward Deployed AI Engineer
Type B Digital
Calgary, AB
- Full-time
This is a hybrid/in-office role for someone based in Calgary, Alberta. You’ll work closely with client operations, engineering and IT teams to turn real operational problems into working AI…
Added 42 mins ago
Stores Clerk A - Supply Chain Operations
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Supply Chain Logistics Manager, the Stores Clerk assists in the organization, coordination and control and delivery of inventories and supplies in support of health care…
Added 42 mins ago
Engineering Resource Strategy & Capacity Planning Manager
Alstom
Saint-Bruno, QC
…diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated…
Added 1 hour ago
MA
Oliver Wyman Actuarial - Senior Manager - Life Practice
Marsh Agency
Toronto, ON
- Full-time
Oliver Wyman provides customized actuarial services and strategic insight, supporting clients as they strive to exceed their business objectives. Our exceptional client and employee…
Added 1 hour ago
HH
Miramichi Dietitian 1 (DT01) PCN 1750865
Horizon Health Network
Miramichi, NB
- Temporary
Working in collaboration with hospital teams, community services and other system partners, the Dietitian is responsible for managing the nutritional care of patients or clients. This is…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 1 hour ago
HH
Moncton Psychologist 2 - Clinical Leader (PL02) PCN 1005685
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Full-time
Ensure services provided are consistent with professional scope of practice
Added 1 hour ago
PH
Radiochemist
Provincial Health Services Authority
Vancouver, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at…

Marriott

Guest Service Agent

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Guest Service Agent is responsible for managing guest check-ins, check-outs, and room assignments while ensuring accurate billing and payment processing. They also serve as a primary point of contact for guest inquiries, requests, and concerns, coordinating with other departments to ensure a high standard of service.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. No prior related work experience is required for this role.

Skills

Guest services
Check-in and check-out
Billing verification
Telephone switchboard operation
Cash handling
Conflict resolution
Communication
Teamwork
Data entry
Attention to detail
Professionalism
Multitasking
Problem solving
Customer satisfaction
Record keeping

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Front Desk
Customer Service
Billing
Cash Handling
Switchboard
Check-in
Check-out
Marriott International
Westin
Hotel Operations
Quality Assurance
Communication
Team Collaboration
Record Keeping
Loss Prevention
Guest Relations

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