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Added 11 mins ago
EM
Management Trainee
Enterprise Mobility
Strathroy-Caradoc, ON · Strathroy, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 26 mins ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services,…
Added 26 mins ago
KE
Material Handler
K-Tec Earthmovers
Morris, MB
- Full-time
As a Material Handler, you will play a critical role in supporting warehouse and production operations by accurately moving, storing, and tracking materials and products. You’ll ensure that…
Added 26 mins ago
M
Guest Service Agent
Marriott
Vancouver, BC
- Full-time
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document…
Added 56 mins ago
NS
Stores Clerk A - Supply Chain Operations
Nova Scotia Health Authority
Halifax, NS
- Internship
Reporting to the Supply Chain Logistics Manager, the Stores Clerk assists in the organization, coordination and control and delivery of inventories and supplies in support of health care…
Added 56 mins ago
Engineering Resource Strategy & Capacity Planning Manager
Alstom
Saint-Bruno, QC
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse…
Added 1 hour ago
HH
Miramichi Dietitian 1 (DT01) PCN 1750865
Horizon Health Network
Miramichi, NB
- Temporary
Working in collaboration with hospital teams, community services and other system partners, the Dietitian is responsible for managing the nutritional care of patients or clients. This is…
Added 1 hour ago
PH
Radiochemist
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Radiochemist prepares and tests Good Manufacturing Practice (GMP) - compliant radiopharmaceuticals to meet the scheduled daily workload of BC Cancer’s Functional Imaging department.…
Added 3 hours ago
AC
Gérant(e) de magasin -ACT
Alimentation Couche-Tard
Laval, QC
- Full-time
Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 3 hours ago
KC
Distribution Analyst
Kia Canada
Mississauga, ON
- Full-time
The Distribution Analyst works closely with the Manager, Distribution, Regional Teams, Vehicle Logistics, Sales Operations, and Dealers to support wholesale objectives, improve inventory…
Added 3 hours ago
BT
Service Manager
Bosch Truck Group / Bosch Idealease
Vernon, BC
- Full-time
…is an award winning dealership with non locations is Alberta and British Columbia. For 50 years we have been empowering customers with reliable transportation solutions. We are committed to…
Added 5 hours ago
P
Maintenance Manager Trainee
Penske
Boucherville, QC
- Full-time
Penske's Maintenance Manager Trainee position designed to provide a rich learning and development experience through rigorous on the job training that will ultimately lead you to a…
Added 5 hours ago
P
District Financial Manager
Penske
Delta, BC
- Full-time
This position will provide financial and operational leadership for the district, and is designed to give the District Manager the support necessary to engage more effectively with…
Added 5 hours ago
P
Maintenance Coordinator
Penske
Saskatoon, SK
- Full-time
Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
Added 6 hours ago
SA
Assistant Restaurant Manager
SSP America
Calgary, AB
- Full-time
We have an exciting opportunity for an Assistant Restaurant Manager. If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to…
Added 8 hours ago
C
Senior Manager, Safety Management System & Safety Culture-EN
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 9 hours ago
RS
Shipping and Receiving Clerk - Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business.…
Added 9 hours ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
E.G. Penner is looking for a Vice President of Operations to join its Executive Leadership Team and lead this critical part of the business.
Added 9 hours ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
As a Manager within the Operations and Supply Chain Consulting practice, you will become a leader in one of the fastest growing and most entrepreneurial groups within RSM. You will have the…
Added 10 hours ago
MW
Saint John - Swing Class 3 Driver
Miller Waste Systems Inc.
Saint John, NB
- Full-time
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable…
Added 10 hours ago
MT
Account Manager
Manitoulin Transport
Halifax, NS
- Full-time
Role Description This full-time, on-site Account Manager role is based in Halifax, NS. The Account Manager is responsible for managing and growing a portfolio of customers by building…
Added 10 hours ago
S
Senior Accountant
ShipTop
Vancouver, BC
- Full-time
The Senior Accountant owns day-to-day accounting for ShipTop Logistics Inc. (Canada) and its US subsidiary, ShipTop, Inc. You will manage payables, receivables, reconciliations and…
Added 11 hours ago
Saint John - Swing Class 3 Driver
Human Resources
Saint John, NB
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable…
Added 12 hours ago
AC
Chef De Projet | Project Manager
Aston Carter
Laval, QC
- $38 to $45 CAD / hour
- Contract
…initiatives de logistique et de flux de matériel dans lensemble des opérations de fabrication. Lobjectif principal consiste à optimiser et encadrer le mouvement des matériaux, depuis la…
Added 12 hours ago
AT
Terminal Manager - Nights
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: ThePM Terminal Operations Manager is responsible for overseeing the nightly operations of the Moncton Terminal to ensure the efficient movement of equipment and freight.…

Marriott

Guest Service Agent

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Guest Service Agent is responsible for managing guest check-ins, check-outs, and room assignments while ensuring accurate billing and payment processing. They also serve as a primary point of contact for guest inquiries, requests, and concerns, coordinating with other departments to ensure a high standard of service.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. No prior related work experience is required for this role.

Skills

Guest services
Check-in and check-out
Billing verification
Telephone switchboard operation
Cash handling
Conflict resolution
Communication
Teamwork
Data entry
Attention to detail
Professionalism
Multitasking
Problem solving
Customer satisfaction
Record keeping

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Front Desk
Customer Service
Billing
Cash Handling
Switchboard
Check-in
Check-out
Marriott International
Westin
Hotel Operations
Quality Assurance
Communication
Team Collaboration
Record Keeping
Loss Prevention
Guest Relations

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