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OP
Quality Systems Manager
Omega Protein Inc
St. Stephen, NB
- Full-time
Ganong is seeking a Quality Systems Manager to lead our Quality Assurance team and drive the continued development of our quality management systems. This key leadership role is responsible…
Added just now
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Vancouver, BC
- $105,000 to $154,000 CAD / year
- Full-time
…private equity and private debt client portfolios, ensuring high-quality, timely and controlled delivery of NAVs, financial statements and investor reporting. This role leads planning and…
Added just now
VE
Maintenance & Project Manager
Veolia Environnement SA
Pickering, ON
- Full-time
The Maintenance and Project Manager plays a key role within the maintenance team, ensuring the coordination and smooth execution of daily and periodic maintenance activities across the…
Added 15 mins ago
HR
Pharmacist
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…critical in ensuring we are able to consistently deliver the high-quality, safe care that we are known for. As we continue to grow our pharmacy operations, we are seeking a Registered…
Added 15 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Acton, ON
- Part-time
Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
Added 30 mins ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Vancouver, BC
- $105,000 to $154,000 CAD / year
- Full-time
…private equity and private debt client portfolios, ensuring high-quality, timely and controlled delivery of NAVs, financial statements and investor reporting. This role leads planning and…
Added 30 mins ago
J
Technical Program Associate or Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Program Associate or Manager based in Canada.
Added 30 mins ago
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Vice President Operations
Nualtis
Montreal, QC
- Full-time
QMS Integration: In cooperation with Regulatory Affairs and Quality Operations, ensure continuous improvement of the Quality Management System for the Company.
Added 30 mins ago
HC
Buyer
Horstman Canada
Brampton, ON
- Full-time
A time-tested pedigree in design, development, project management and high-quality manufacture, Horstman is the pre-eminent mobility solution provider in the global heavy armoured and…
Added 30 mins ago
Test Automation Engineer
Red River Mutual
Winnipeg, MB
Work with Supervisor, Quality Assurance and Manager, Process and Business Analysis to define and implement the overall automation strategy.
Added 30 mins ago
LC
Project Manager
Lindsay Construction
Sydney Indian Reserve No. 28A, NS · Sydney, Nova Scotia
- Full-time
Reporting to the Regional Manager, the Project Manager provides the necessary leadership to bid, plan, organize, direct, coordinate, and control assigned projects. Along with your project…
Added 30 mins ago
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Guest Service Agent
Marriott
Vancouver, BC
- Full-time
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain…
Added 30 mins ago
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Operations Manager | Bécancour ABI
Alcoa
Bécancour, QC · CA ABI Becancour, QC
- Full-time
Lead one of Canada’s largest aluminum smelters and shape its strategic direction for the future. As Plant Manager, you will provide strategic and operational leadership to a large-scale,…
Added 30 mins ago
CO
Job ID #32328: Superintendent, Wastewater Collection and Stormwater Operations
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager of Wastewater Collection and Stormwater Operations, the Superintendent of Wastewater and Stormwater Operations holds accountability and responsibility for the…
Added 44 mins ago
UC
Financial Operation Analyst, Revenue & Commissions
University Canada West
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
Support the execution of internal control procedures across commission and accounts receivable processes.
Added 59 mins ago
NS
Stores Clerk A - Supply Chain Operations
Nova Scotia Health Authority
Halifax, NS
- Internship
Reporting to the Supply Chain Logistics Manager, the Stores Clerk assists in the organization, coordination and control and delivery of inventories and supplies in support of health care…
Added 1 hour ago
TB
Forward Deployed AI Engineer
Type B Digital
Calgary, AB
- Full-time
Partner with the client. Work with engineers, operators and control room staff to find high-value problems. Examples: production optimisation, predictive maintenance, drilling performance…
Added 1 hour ago
Stores Clerk A - Supply Chain Operations
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Supply Chain Logistics Manager, the Stores Clerk assists in the organization, coordination and control and delivery of inventories and supplies in support of health care…
Added 1 hour ago
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Project Coordinator
EllisDon
Halifax, NS · NS · Nova Scotia Projects
- Full-time
Conduct quality control activities, inspection programs and periodic updating of construction progress records.
Added 1 hour ago
MA
IAM RBAC Business Solution Analyst Lead
Marsh Agency
Toronto, ON
- Full-time
Marsh is seeking an experienced IAM RBAC Business Solutions Lead to establish, own, and lead our enterprise-wide Role-Based Access Control (RBAC) function.
Added 1 hour ago
Electromechanical Operations Manager
Pomerleau
Montreal, QC
Under the supervision of the Electromechanical Operations Senior Manager or Director, the Electromechanical Operations Manager works closely with the project team (director, manager,…
Added 1 hour ago
HH
Fredericton Medical Device Reprocessing Technician Coordinator (2066) PCN 1152233
Horizon Health Network
Fredericton, NB
- Full-time
Reporting to the Manager of Medical Device Reprocessing (MDR), the Supervisor provides leadership and direction in the daily operations of the department to ensure policies, procedures, and…
Added 1 hour ago
HH
Miramichi Inventory Expeditor (1094) PCN 9757947
Horizon Health Network
Miramichi, NB
- Temporary
…shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon’s hiring…
Added 2 hours ago
PH
Radiochemist
Provincial Health Services Authority
Vancouver, BC
- Full-time
…radiopharmaceuticals using automated synthesis modules, completion of required quality control (QC) tests, and documentation of all results following approved procedures and protocols. The…
Added 2 hours ago
SG
Construction Project Manager
Shield Group of Companies
Mount Pearl, NL
- Full-time
The Construction Project Manager is a full-time position responsible for overseeing industrial, commercial, and residential construction projects at multiple sites throughout Newfoundland.…

Marriott

Guest Service Agent

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Guest Service Agent is responsible for managing guest check-ins, check-outs, and room assignments while ensuring accurate billing and payment processing. They also serve as a primary point of contact for guest inquiries, requests, and concerns, coordinating with other departments to ensure a high standard of service.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. No prior related work experience is required for this role.

Skills

Guest services
Check-in and check-out
Billing verification
Telephone switchboard operation
Cash handling
Conflict resolution
Communication
Teamwork
Data entry
Attention to detail
Professionalism
Multitasking
Problem solving
Customer satisfaction
Record keeping

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Front Desk
Customer Service
Billing
Cash Handling
Switchboard
Check-in
Check-out
Marriott International
Westin
Hotel Operations
Quality Assurance
Communication
Team Collaboration
Record Keeping
Loss Prevention
Guest Relations

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