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Added 21 mins ago
J
Technical Program Associate or Manager
Jobgether
Canada
- Full-time
…requirements gathering, system configuration, implementation, quality assurance, testing, troubleshooting, and…
Added 21 mins ago
HC
Buyer
Horstman Canada
Brampton, ON
- Full-time
Cross-Functional Collaboration: Work closely with Engineering, Project Management, Quality Assurance and other internal and group teams to align procurement strategies with project goals…
Added 21 mins ago
Program Manager, Critical Suppliers- 515 Program
Westerkirk
Calgary, AB
The Program Manager, Critical Suppliers – 515 Program will lead and oversee the strategic management, performance, and execution of key supplier relationships supporting the CL-515 program.…
Added 21 mins ago
Test Automation Engineer
Red River Mutual
Winnipeg, MB
Work with Supervisor, Quality Assurance and Manager, Process and Business Analysis to define and implement the overall automation strategy.
Added 21 mins ago
M
Guest Service Agent
Marriott
Vancouver, BC
- Full-time
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain…
Added 21 mins ago
Manager, Municipal Department - Halifax, NS
CBCL Limited
Halifax, NS
…municipal engineering leader to join our Halifax office as Manager, Municipal Department. You’ll lead an established team in the planning, design, and delivery of municipal infrastructure,…
Added 51 mins ago
NS
Supervisor - Nutrition and Food Services
Nova Scotia Health Authority
Victoria Vale, NS
- Internship
Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
Added 51 mins ago
PH
MEP Project Manager - Permanent - 4344
Parker Huggett - A Division of LRO Staffing
Ottawa, ON
- Full-time
Commissioning & Close-Out: Oversee MEP commissioning, quality assurance, substantial performance, and successful project turnover
Added 1 hour ago
Electromechanical Operations Manager
Pomerleau
Montreal, QC
Under the supervision of the Electromechanical Operations Senior Manager or Director, the Electromechanical Operations Manager works closely with the project team (director, manager,…
Added 1 hour ago
HH
Fredericton Medical Device Reprocessing Technician Coordinator (2066) PCN 1152233
Horizon Health Network
Fredericton, NB
- Full-time
Reporting to the Manager of Medical Device Reprocessing (MDR), the Supervisor provides leadership and direction in the daily operations of the department to ensure policies, procedures, and…
Added 1 hour ago
HH
Miramichi Diagnostic Imaging Technologist 2 (DI02) PCN 1750785
Horizon Health Network
Miramichi, NB
- Full-time
Assisting with or performing quality assurance activities/initiatives
Added 1 hour ago
HH
Miramichi Magnetic Resonance Imaging Technologist (MT00) PCN 9758054
Horizon Health Network
Miramichi, NB
- Full-time
Assisting with or performing quality assurance activities/initiatives
Added 1 hour ago
HH
Saint John Medical Physicist 2 (PI02) PCN 1251188
Horizon Health Network
Saint John, NB
- Full-time
Participate in treatment planning, quality assurance, commissioning, and radiation safety activities.
Added 1 hour ago
HH
Moncton Medical Sonography Technologist-2 (SN02) PCN 1004569
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Temporary
Assisting with or performing quality assurance activities/initiatives
Added 1 hour ago
PH
Clerk V – CARE Program
Provincial Health Services Authority
Vancouver, BC
- Full-time
…and participates with other members of Care Program Team in Quality Assurance process. Maintains daily security log by documenting all incoming appointments, staff and phone…
Added 1 hour ago
PH
Radiochemist
Provincial Health Services Authority
Vancouver, BC
- Full-time
…radiopharmaceuticals using automated synthesis modules, completion of required quality control (QC) tests, and documentation of all results following approved procedures and protocols. The…
Added 1 hour ago
Supervisor - Nutrition and Food Services
Nova Scotia Health and IWK Health
Middleton, NS
Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
Added 3 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Strong knowledge of quality assurance, validation, regulatory compliance, patient safety, and risk management practices.
Added 3 hours ago
SI
Plant Manager I
Saputo Inc.
Orangeville, ON
- Full-time
…manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all…
Added 3 hours ago
DR
Senior Construction Project Manager
DMC Recruitment Group
Vancouver, BC
- Full-time
They are seeking a Senior Construction Project Manager to take a leadership role within the team, as well as on construction sites, working to ensure that project timelines and budgets are…
Added 3 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
Manage risk assessment, quality assurance, and compliance with both internal policies and external regulations;
Added 3 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
Reporting to the Manager of Professional Standards and Training, this role plays a key part in supporting the professional development of our assurance team and upholding our commitment to…
Added 4 hours ago
C
TAY Case Manager
Cota
Toronto, ON
- Part-time
…Children’s Aid Societies. The program ensures that clients receive quality support while they reside in privately operated fee-for-service residential care settings, or living in the…
Added 7 hours ago
H
Manager Medical Device Reprocessing Saskatoon City Hospital
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Manager, Medical Device Reprocessing Department is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals.…
Added 8 hours ago
SI
Plant Manager I
Saputo Inc.
Orangeville, ON
- Full-time
…manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all…

Marriott

Guest Service Agent

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Guest Service Agent is responsible for managing guest check-ins, check-outs, and room assignments while ensuring accurate billing and payment processing. They also serve as a primary point of contact for guest inquiries, requests, and concerns, coordinating with other departments to ensure a high standard of service.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. No prior related work experience is required for this role.

Skills

Guest services
Check-in and check-out
Billing verification
Telephone switchboard operation
Cash handling
Conflict resolution
Communication
Teamwork
Data entry
Attention to detail
Professionalism
Multitasking
Problem solving
Customer satisfaction
Record keeping

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Front Desk
Customer Service
Billing
Cash Handling
Switchboard
Check-in
Check-out
Marriott International
Westin
Hotel Operations
Quality Assurance
Communication
Team Collaboration
Record Keeping
Loss Prevention
Guest Relations

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