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Added 38 mins ago
CH
Client Services Coordinator (CSC) Ottawa
Carefor Health & Community Services
Ottawa, ON
- Temporary
Schedules service providers for client visits in areas assigned by the manager.
Added 52 mins ago
MD
Municipal District of Taber | Finance Clerk (Temporary)
Municipal District of Taber
Taber, AB
- Temporary
Reporting to the Manager of Finance, the Finance Clerk is responsible for a variety of clerical and accounting duties. The role requires strong multi-tasking and work prioritization skills…
Added 1 hour ago
GS
Senior Account Manager
Guardteck Security Corp.
Burnaby, BC
- $85,000 to $105,000 CAD / year
- Full-time
Guardteck is seeking an Senior Account Manager to manage client relationships and service delivery across a portfolio of security sites in the Lower Mainland. This is a client-facing…
Added 1 hour ago
GC
Director, Commercial Division
Glass Canada
London, ON
- Full-time
Oversee annual budgets and financial forecast, provide updates to the senior leadership team, and manage monthly billing processes and schedule adjustments.
Added 1 hour ago
LH
Medical Office Admin
Lifemark Health Group
Kelowna, BC
- $19 to $24 CAD / hour
- Full-time
…staff, funders, and external partners, while ensuring accurate billing, payment collection, and tracking insurance coverage. The role also involves processing mail, emails, and faxes,…
Added 1 hour ago
LH
Receptionist - Physiotherapy Clinic
Lifemark Health Group
Surrey, BC
- $21 to $23 CAD / hour
- Full-time
Complete data entry and billing for third party funders
Added 1 hour ago
LH
Care Coordinator
Lifemark Health Group
Calgary, AB
- Full-time
Complete data entry and billing for third party funders
Added 1 hour ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Program Manager is accountable for the end-to-end delivery of Lifemark’s centralized operating model supporting the WSIB programs.
Added 1 hour ago
LH
Care Coordinator
Lifemark Health Group
Sarnia, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Perform data entry and billing in accordance with clinic procedures
Added 1 hour ago
LH
Care Coordinator
Lifemark Health Group
Whitchurch-Stouffville, ON
- $17.6 to $27.02 CAD / hour
- Full-time
Perform data entry and billing in accordance with clinic procedures
Added 1 hour ago
LH
Care Coordinator
Lifemark Health Group
Halifax, NS
- $17 to $20 CAD / hour
- Full-time
Perform data entry and billing in accordance with clinic procedures
Added 1 hour ago
LH
CCR-Care Coordinator
Lifemark Health Group
Upper Tantallon, NS
- Temporary
Perform data entry and billing in accordance with clinic procedures
Added 1 hour ago
LH
CCR-Care Coordinator
Lifemark Health Group
Victoria, BC
- $19 to $21 CAD / hour
- Part-time
Perform data entry and billing in accordance with clinic procedures
Added 1 hour ago
LH
Care Coordinator
Lifemark Health Group
London, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Perform data entry and billing in accordance with clinic procedures
Added 1 hour ago
LH
Care Coordinator/Physiotherapy Assistant
Lifemark Health Group
Corner Brook, NL
- Full-time
Perform data entry and billing in accordance with clinic procedures
Added 1 hour ago
DH
Night Audit Manager
Delta Hotels and Resorts®
Edmonton, AB
- Full-time
Added 1 hour ago
C
Plant Buyer
Cascades
Calgary, AB
- Full-time
…and resolution of delivery issues, invoice discrepancies, and billing…
Added 2 hours ago
C
Accounts Receivable Coordinator
CPCS
ON · Ontario, Canada
- $50,000 to $58,000 CAD / year
- Full-time
Investigate and resolve billing discrepancies or misapplied transactions.
Added 2 hours ago
B
Coordinator, Operations - CAN - AB - Fort Mcmurray - Tiaganova Cres - R26-09924
BrandSafway
AB · Wood Buffalo, AB
- Full-time
We are currently seeking a Fleet Coordinator for our Fort McMurray office. Reporting to the Operations Manager, the Fleet Coordinator role is essential to maintaining fleet reliability,…
Added 2 hours ago
HI
Senior Commercial Lines Account Manager, Mid-Market
HUB International
Oakville, ON
- Full-time
We’re seeking a dynamic and results-driven Account Manager to join our Mid-Market Commercial Insurance team in Oakville. The Account Manager is a key client service partner to producers on…
Added 3 hours ago
G
Student Finance Coordinator - Services
Graham
Calgary, AB
- Temporary
…Services division. Reporting to the Job Cost Administrator Manager, the Co-op Student Finance Coordinator plays a key role in supporting transaction processing activities across job…
Added 3 hours ago
BH
Resident Services Assistant (Casual)
Baptist Housing Seniors Living
Victoria, BC
- $26.53 CAD / hour
- Part-time
…families, and visitors. Reporting to the Resident Services Manager, you will handle general office tasks, respond to resident inquiries, manage emergency calls, and maintain accurate…
Added 3 hours ago
RO
Accounting Supervisor
Resorts of the Canadian Rockies
Kimberley, BC
- Full-time
…Full-time year-round position reporting to the People & Culture Manager. The Accounting Supervisor is responsible for overseeing daily accounting operations for the resort. This role…
Added 3 hours ago
EC
Manager, Public Practice (CPA)
Entrust CPA
Richmond, BC
- Full-time
We're looking for a Manager who can become an important part of how the firm operates - someone who can own client relationships and engagements, review and develop other accountants,…
Added 4 hours ago
T
Business Insights Analyst II
TD
Toronto, ON · Montreal, QC
- Full-time
Experience working with policy, quote, claims, billing, broker, customer, or underwriting workflow data is an asset.

Marriott

Guest Services Associate

11 Colonel By Drive, Ottawa, ON, K1N 9H4, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Ottawa takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Guest Services Associate manages all aspects of the guest arrival and departure process, including room assignments, billing, and payment processing. They also serve as the primary point of contact for guest inquiries, requests, and concerns while maintaining accurate daily reports and documentation.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. While no prior work experience is required, the role demands professional communication skills and the ability to perform physical tasks such as standing for extended periods.

Skills

Guest Services
Check-in/Check-out Processing
Billing Verification
Telephone Switchboard Operation
Cash Handling
Conflict Resolution
Communication
Teamwork
Data Entry
Reporting
Attention To Detail
Professionalism
Customer Satisfaction
Time Management
Problem Solving

Benefits

Marriott Travel Discounts
Staff Meal Program
Health Benefits
Dental Benefits

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Front Desk
Check-in
Check-out
Billing
Cash Handling
Switchboard
Customer Service
Reporting
Marriott International
Westin
Loss Prevention
Quality Assurance
Bilingual
Accessibility

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