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Jobs in Canada

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Added 1 min ago
CN
Restaurant manager
Corner Nook Cafe
Chilliwack, BC
- $41 to $42 CAD / hour
- Full-time
- On-site
Added 2 mins ago
US
Fast food restaurant manager
UMI SUSHI EXPRESS
Rocky View, AB
- From $27.69 CAD / hour
- Full-time
- On-site
Added 2 mins ago
EM
Assistant manager, restaurant
El Mariachi
Edmonton, AB
- From $36.5 CAD / hour
- Full-time
- On-site
Added 3 mins ago
TB
Restaurant manager
Toedam by Gooiga
Coquitlam, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Added 5 mins ago
NR
Manager, camp
North River Outfitting
Iskut, BC
- From $38.4 CAD / hour
- Full-time
- On-site
Added 7 mins ago
M
Manager, wholesale establishment
M-Tech
Saint-Léonard, QC
- From $36 CAD / hour
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 8 mins ago
CI
Hotel assistant manager
Comfort Inn & Suites EIA
Nisku, AB
- From $39 CAD / hour
- Full-time
- On-site
Added 8 mins ago
QI
Hotel assistant manager
Quality Inn and Suites, Edmonton International Airport
Leduc, AB
- From $39 CAD / hour
- Full-time
- On-site
Added 9 mins ago
NR
Assistant manager, hotel
Northern Rockies Lodge
Muncho Lake, BC
- $4,000 to $4,500 CAD / month
- Full-time
- On-site
Added 12 mins ago
CO
seafood sales manager
Catch of the Week
AB · Edmonton, AB
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 13 mins ago
SC
Bartender
Stone Creek Resorts
Canmore, AB
- Temporary
…foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, sets us apart from our competitors. We are…
Added 13 mins ago
W
Process Engineer Level II
Worley
Vancouver, BC
- Full-time
We are seeking candidates with hands-on process engineering experience in electrochemical processes, including but not limited to chlor-alkali, sodium chlorate, and chlorine dioxide…
Added 13 mins ago
M
Principal Product Manager
Microsoft
Vancouver, BC · Goodwood, ON
- Full-time
6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
Added 13 mins ago
CH
Client Services Coordinator (CSC) Ottawa
Carefor Health & Community Services
Ottawa, ON
- Temporary
Schedules service providers for client visits in areas assigned by the manager.
Added 13 mins ago
L
Financial Service Representative - LendDirect Office 1534
LendDirect
Cambridge, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 13 mins ago
SC
store manager - Elmsdale, NS
Starbucks Coffee Company
Elmsdale, NS
- Full-time
3 years retail / customer service management experience
Added 13 mins ago
EC
Analyste, propositions et soumissions / Proposal-Quotations Analyst
Eaton Corporation
Laval, QC
- Full-time
…salaires sont déterminés en fonction des compétences, de l’expérience et des qualifications des candidats, ainsi que des considérations du marché et de l’entreprise. Les employés…
Added 13 mins ago
T
Personal Banker - Fixed Term Contract
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 13 mins ago
T
Professional Assistant Branch Manager Wealth
TD
Ottawa, ON
- Full-time
The role of Assistant Branch Manager reports directly to the Branch Manager and is one of the key leadership positions on the TD Wealth leadership team and an integral part of TD Bank’s…
Added 16 mins ago
TM
Café manager
Tod Mountain Cafe
Sun Peaks, BC
- $38.5 to $42 CAD / hour
- Full-time
- On-site
Added 16 mins ago
TL
Cleaning service manager
The Leduc Total Cleaning
Devon, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 17 mins ago
M
Restaurant assistant manager
McDonald's
Port Hawkesbury, NS
- From $19.23 CAD / hour
- Full-time
- On-site
Added 19 mins ago
GG
Restaurant manager
Gelato Gelato Inc
Woodbridge, ON
- Full-time
- On-site
Added 27 mins ago
K
Procurement Manager (Protein)
Kelly
Brantford, ON
- $66,848 to $83,560 USD / year
- Full-time
Our client, is looking for a Protein Procurement Manager to join a fast-paced, customer-focused food business. This role will be responsible for coordinating procurement activities,…
Added 27 mins ago
GG
Sales Office Administrator
Great Gulf
East Gwillimbury, ON
- Part-time
Are you reliable, personable, and organized? This role is ideal for someone who enjoys providing excellent customer service, is detail-oriented, and takes pride in creating a welcoming and…

Marriott

Guest Services Associate

11 Colonel By Drive, Ottawa, ON, K1N 9H4, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Ottawa takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Guest Services Associate manages all aspects of the guest arrival and departure process, including room assignments, billing, and payment processing. They also serve as the primary point of contact for guest inquiries, requests, and concerns while maintaining accurate daily reports and documentation.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. While no prior work experience is required, the role demands professional communication skills and the ability to perform physical tasks such as standing for extended periods.

Skills

Guest Services
Check-in/Check-out Processing
Billing Verification
Telephone Switchboard Operation
Cash Handling
Conflict Resolution
Communication
Teamwork
Data Entry
Reporting
Attention To Detail
Professionalism
Customer Satisfaction
Time Management
Problem Solving

Benefits

Marriott Travel Discounts
Staff Meal Program
Health Benefits
Dental Benefits

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Front Desk
Check-in
Check-out
Billing
Cash Handling
Switchboard
Customer Service
Reporting
Marriott International
Westin
Loss Prevention
Quality Assurance
Bilingual
Accessibility

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