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PD
Office manager
Pro Del Transit Lines
Mississauga, ON
- From $38 CAD / hour
- Full-time
- On-site
Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
Added 1 min ago
PC
Warehouse manager
Punjabi Chaap Corner Canada
Mississauga, ON
- From $45.25 CAD / hour
- Full-time
- On-site
Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal
Added 2 mins ago
B
Restaurant manager
Babaz
London, ON
- $28 to $37 CAD / hour
- Full-time
- On-site
Added 7 mins ago
A
Restaurant manager
A&W
Kindersley, SK
- From $55,335 CAD / year
- Full-time
- On-site
Added 9 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 USD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 22 mins ago
2P
Restaurant manager
241 Pizza Haileybury
Haileybury, ON
- From $25 CAD / hour
- Full-time
- On-site
Added 23 mins ago
UA
Automobile repair shop manager
Uptown Auto & Tire Center
North York, ON
- From $44 CAD / hour
- Full-time
- On-site
Added 35 mins ago
SS
Assistant manager, restaurant
Subway Sandwiches & Salads
Ottawa, ON
- From $36.5 CAD / hour
- Full-time
- On-site
This information was provided by the employer; it was not verified by Job Bank.
Added 39 mins ago
S
Heavy Duty Mechanic
Sandvik
Sudbury, ON · Lively
- Full-time
Added 41 mins ago
BP
Kitchen manager
Boston Pizza Virden
Virden, MB
- $22 to $28 CAD / hour
- Full-time
- On-site
Added 54 mins ago
TS
Full Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
Work with Team Lead to provide client information that helps develop case plans, communicate effectively with clients so that they are aware of the supports, resources and rules that are…
Added 54 mins ago
TS
Casual Direct Support Worker - Winter Drop In Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Work with Team Lead to provide client information that helps develop case plans, communicate effectively with clients so that they are aware of the supports, resources and rules that are…
Added 54 mins ago
TS
Part Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Work with Team Lead to provide client information that helps develop case plans, communicate effectively with clients so that they are aware of the supports, resources and rules that are…
Added 54 mins ago
TS
Residential Support Worker
The Salvation Army Canada and Bermuda Territory
Moncton, NB · Greenfield House
- Full-time
Responsible to: Residential Services Manager, Greenfield House.
Added 54 mins ago
CC
Retail Shift Leader
Canna Cabana
Mississauga, ON · Tomken, Mississauga, ON
- $19 to $21 CAD / hour
- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 58 mins ago
TT
Food services manager
Taco Time
Saskatoon, SK
- From $33.7 CAD / hour
- Full-time
- On-site
Added 1 hour ago
NM
Restaurant manager
New Minas Irving Big Stop
New Minas, NS
- From $50,000 CAD / year
- Full-time
- On-site
Workplace Hazardous Materials Information System (WHMIS) Certificate
Added 1 hour ago
AH
Administrative Support IV
Alberta Health Services
AB · Edmonton, AB
- Part-time
…Working under the general supervision and guidance of the Site Manager, the position performs complex clerical duties related to patient bed allocation, admission, direct admission, and…
Added 1 hour ago
TH
Receiving Associate Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
…(Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone). All Receiving…
Added 1 hour ago
TH
Flooring & Décor Sales Associate Part-Time - 7236 Timmins
The Home Depot Canada
Timmins, ON
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 1 hour ago
K
Senior Consultant, Transaction Services
KPMG
Calgary, AB · Winnipeg, MB
- Full-time
Interpret and analyze information memoranda, business plans, publicly available information on the target business;
Added 1 hour ago
GC
Restaurant manager
GONG CHA
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 1 hour ago
AP
Spa manager
ADVANCE PASSION BEAUTY BOUTIQUE
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 1 hour ago
AT
Restaurant manager
Annapoorna Take Out
Mississauga, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Added 1 hour ago
TA
Restaurant manager
The Alley YMM
Fort McMurray, AB
- From $37.5 CAD / hour
- Full-time
- On-site

Marriott

Guest Services Associate

11 Colonel By Drive, Ottawa, ON, K1N 9H4, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Ottawa takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

The Guest Services Associate manages all aspects of the guest arrival and departure process, including room assignments, billing, and payment processing. They also serve as the primary point of contact for guest inquiries, requests, and concerns while maintaining accurate daily reports and documentation.

Requirements

Candidates must possess a high school diploma or G.E.D. equivalent. While no prior work experience is required, the role demands professional communication skills and the ability to perform physical tasks such as standing for extended periods.

Skills

Guest Services
Check-in/Check-out Processing
Billing Verification
Telephone Switchboard Operation
Cash Handling
Conflict Resolution
Communication
Teamwork
Data Entry
Reporting
Attention To Detail
Professionalism
Customer Satisfaction
Time Management
Problem Solving

Benefits

Marriott Travel Discounts
Staff Meal Program
Health Benefits
Dental Benefits

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Front Desk
Check-in
Check-out
Billing
Cash Handling
Switchboard
Customer Service
Reporting
Marriott International
Westin
Loss Prevention
Quality Assurance
Bilingual
Accessibility

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