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Added 4 mins ago
A
Sales Associate
Ardene
Ottawa, ON · Nepean, ON
- $17.95 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 19 mins ago
Senior Associate, Social & Brand Marketing
HelloFresh
Toronto, ON
We are looking for a Social & Brand Marketing Senior Associate to bring The Pets Table to life across social, content, creators, and customers. Reporting to the Brand Marketing Manager,…
Added 33 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Waterloo, ON
- Part-time
At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new…
Added 48 mins ago
TF
Production Assistant
The Foray Group
Markham, ON
- Part-time
Position Title: Production Associate (PA) Nights - Markham
Added 48 mins ago
A
Sales Associate
Ardene
Charlottetown, PE
- $17 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 1 hour ago
CB
Warehouse Associate
Cornerstone Building Brands
Saskatoon, SK
- Full-time
You’ll work for a growing company with an excellent reputation in our sector for providing great products and customer service
Added 1 hour ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
London, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 2 hours ago
SD
Pharmacy Intern, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 2 hours ago
Beauty Advisor (Freelance/On-Call) - Jo Malone London - PT Seasonal - Pacific Centre, Vancouver, BC
ELC Beauty LLC
Vancouver, BC
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Added 2 hours ago
Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - PT Seasonal - Metropolis - Burnaby BC
ELC Beauty LLC
Burnaby, BC
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Added 2 hours ago
A
Regional Service Agent - Boutique
Allstate
Markham, ON
- Full-time
The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.…
Added 2 hours ago
M
Guest Services Associate
Marriott
Ottawa, ON
- Full-time
…themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life.…
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Victoria, BC
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 2 hours ago
CB
Warehouse Associate
Cornerstone Building Brands
Saskatoon, SK
- Full-time
You’ll work for a growing company with an excellent reputation in our sector for providing great products and customer service
Added 2 hours ago
SD
Pharmacy Intern, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 2 hours ago
Beauty Advisor (Freelance/On-Call) - Jo Malone London - PT Seasonal - Chinook Centre, Calgary, AB
ELC Beauty LLC
Calgary, AB
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Added 2 hours ago
HR Technician - Shared services
The St. Lawrence Seaway Management Corporation
St. Catharines, ON
…at the heart of the employee experience at the Seaway. As HR Associate, you will provide administrative and technical support to a functional unit to help it meet its operational…
Added 2 hours ago
A
Seasonal Sales Associate
Ardene
Kingston, ON
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 3 hours ago
Directeur(trice) Associé(e), Construction Régionale / Associate Director, Regional Construction
Pure Industrial
Montreal, QC
Added 4 hours ago
Intermediate Accident Benefits Advisor
Aviva
London, ON · Markham, ON · Oakville, ON · Toronto, ON
Are you a customer focused individual looking to take the next step in their career? Come join our team!
Added 4 hours ago
A
Sales Associate
Ardene
Tsawwassen, BC
- $18.25 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 4 hours ago
A
Sales Associate
Ardene
Victoria, BC
- $18.25 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 4 hours ago
BC
Program Assistant
British Columbia Institute of Technology
Delta, BC
- $56,241 to $60,872 CAD / year
- Contract
…Heavy Equipment Group, Department Head, Instructors and the Associate Dean’s office. Responsibilities include maintaining attendance reports, ensuring grades are processed accurately and…
Added 4 hours ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new…
Added 4 hours ago
SD
Human Resources Business Partner - SDM Northern Alberta
Shoppers Drug Mart
Edmonton, AB
- Full-time
At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new…

Marriott

Guest Services Associate

11 Colonel By Drive, Ottawa, ON, K1N 9H4, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Ottawa takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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More about this job

Responsibilities

Process guest check-ins, check-outs, and room assignments while managing billing and payment transactions. Coordinate with housekeeping and other departments to ensure guest requests and concerns are addressed promptly.

Requirements

Requires a high school diploma or G.E.D. equivalent. Candidates should be professional, capable of standing for extended periods, and able to lift up to 10 pounds.

Skills

Guest Services
Check-in/Check-out
Billing
Telephone Etiquette
Conflict Resolution
Data Entry
Cash Handling
Communication
Teamwork
Problem Solving
Attention To Detail
Multitasking
Customer Satisfaction
Professionalism
Time Management

Benefits

Marriott Travel Discounts
Staff Meal Program
Health Benefits
Dental Benefits

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Hospitality
Front Desk
Check-in
Check-out
Billing
Customer Service
Marriott International
Westin
Housekeeping Coordination
Cash Handling
Switchboard
Reporting
Loss Prevention
Professionalism
Communication
Accessibility
Teamwork
Guest Relations

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